Casinonic – generel debat

Hvis du vil diskutere noget i relation til Casinonic – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hi there

I deposited $50 and submitted all documents which they have asked also when making a deposit with Interac etransfer they should be aware that the bank generates statements at the end of the month. So I should be able to submit a online wallet screenshot shots which only shows the account number and transaction however, for reference I submitted a previous month statement screenshot for reference to match my account number and still they are not accepting that and holding my withdrawal so players from canada don’t play here this casino is full of bullshit

Hello,

let's see what the complaint will show us.

Each casino handles KYC differently, even the license can affect the level of verification.

I'm interested to know whether the casino explained why this statement won't be approved.

They actually rejected but somehow it was managed and my cash out was approved by them and money is on the way

That is great, I'd love to know as soon as the winnings arrive, let me know, please! 🙂

Tried them for a deposit.

The 125% Casino Guru bonus is valid. In addition, there was 30 FS. 50x WR is a bit on the high side.

Slots appear to be at the highest RTP version.

MC deposit required a few attempts but went through eventually, at hardly any extra cost.

Looking forward to see how my fortunes will be 🙂

Sending lucky vibes to you! 👌✨🤞

Thanks, Radka, much appreciated! 🙂

I managed to complete the bonus wager - playing only the equivalent of $0.2 - $0.8 bets, I needed the full 3 days and made it with an hour left on the clock!

Came out of it with a pretty decent balance too!

Some other things to remark after 3 days with Casinonic:

The site runs real smooth and gameplay was uninterrupted.

Support replies in an instant.

They have no collect loyalty points for money/free spins exhange feature.

After wagering the bonus, a "Daily Rush Race" tournament became available. However, there is no info about it to be found anywhere on their site.

Max bet is $50 on slots.

There is no sportsbook.

The only option for withdrawal showing to me is Mifinity. I deposited with Mastercard.

Uploading documents for KYC is easy. I did today, and they are currently pending.

Hello!

It pleases me you made it! So far so good, I'd say. 🙌✨

But I would appreciate well-written tournament rules once the option becomes available. Well, nothing is perfect... I am also holding my breath for the easy peasy KYC!

Ok, I'm ready to pass a verdict on Casinonic.

My conclusion is: If you know what is good for you, play somewhere else!

The problem arose when it came to the verification of my payment method. I use Revolut and deposit with their virtual Mastercard. Since this is a virtual card, obviously there is no physical copy, it is only available in the app. I took a photo of it and sendt it in along with my Revolut account statement from May which clearly indicates both my personal details as well as transaction info showing the card used for the deposit to Casinonic.

They declined it. They insisted I needed to produce a photo of the physical card. Then, I spoke with them explaining how it works. They refused it again, once more insisting to see the physical copy... Remember, no physical copy of this exists.

What I had sendt in was more than enough documentation, and these exact same documents have in fact gotten me fully verified with the likes of bitStarz, King Billy, betheat, Rocketplay, you name it..!

Speaking to support wasn't a very pleasant experience either. They weren't directly rude but there was certainly an abscense of politeness. Also, they disabled the chat for me. All I did was rate it with a thumbs down, because it asked for a rating. I was not offensive at all.

So, better to just move on from these guys as well. There are so many good casinos out there, I'm not wasting any more energy on someone like this.

A CASINO OF SPUN LIES AND FEATURES OF HIDDEN AGENDAS !!PROMOS ALLWAYS A NO GO ! CASINO TOXIC! NO WONDER THERE ALLWAYS EMAILED IN MY SPAM GENERIC CASINO ! CRAP CASINO BRAND 👎👎👎🇦🇺🧐

I'm sorry, could you be more specific in your description. It feels quite vague, and I fear others won't comprehend much from this message. Don't hesitate to share the story as a whole, please.

This is the right place to do so.

Vær forsigtig med dette casino - de har mærkelig, efter min mening defekt software, og de er ligeglade.

Fengs Fortune fra Gamomat

Spillet er sat op med 10 linjer og jeg havde 4 vaser på midterste række - ingen gevinst udbetalt. I det sidste spin fik jeg 3 scatters på 3 forskellige hjul - ingen gratis spins.

Jeg har også rapporteret det til dem - de er ligeglade, de siger, at der ikke blev opdaget nogen fejl. De ser kun på, hvad systemet siger, men ser ikke på billederne. Beklager, hvis jeg så ser 3 scatters i den store bas-serie eller større bas-serier i normal spin-tilstand med over 500 spin over 3 gange, men aldrig et gratis spin, for hver gang en af ​​scatterne stopper over hjulet, er der også noget galt !

Hold dig væk fra dette casino - jeg blev banned i dag

Hi, the most puzzling thing for me is that if you play a game where 3 scatters are supposed to be free spins, they don't care. This is quite unusual and shouldn't be the case. When you play the game in another casino is it ok and you don't have any bugs? 

Jeg spillede for nylig spillet i - det tror jeg i hvert fald - Slotlords, og der var ingen problemer. Men jeg ved, at problemerne eksisterede før - for Casinonic gav mig kredit i ny og næ - hvor jeg maksimalt kunne hæve 40 euro - og der var de samme problemer. Derfor gik det straks op for mig i går, at der var noget galt.

Til tider var der 2 scatters på et hjul, men det gjorde ikke noget - jeg tænkte okay, det var en fejl, kun en scatter kan lande på et hjul - derfor tæller jeg ikke den 2. scatter.

Men i princippet har problemet været der længe. Og som sagt, hvis en kunde beder mig se på det sidste spil, så forventer jeg, at det sker. Og ikke, hvad siger systemet om det? I øjeblikket er jeg ikke interesseret i hvad systemet siger - jeg er spændt på at se om de viser dig billedet - min konto er nu spærret, så jeg aldrig tænker på at sætte penge ind der igen

I can imagine this because I would also be personally interested in what could be the mistake. Maybe they could have discussed it with the game provider, at least to see if there is a bug. It gives more credibility if casinos are also interested in players' questions, because in this case it could really just be an error. 

Anyway, there is probably not much you can do with a blocked account. Do you have any idea why they did it?

Jeg fik blokeret min konto der, fordi jeg ikke ønsker at have noget med sådanne kasinoer at gøre. Det er indlysende – når en kunde eller spiller påpeger fejl i spillet og casinoet ignorerer det – at de ikke er ligeglade med at beskytte fair play. Det var vigtigt for mig at fortælle dig, så andre er mere forsigtige med dette casino.

Sure, I think it's always good to share good or bad experiences. So I hope you won't come across another casino like this again.