Casinova Casino TR – generel debat

Hvis du vil diskutere noget i relation til Casinova Casino TR – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

I warn all players! This casino is engaged in fraud, it does not pay, it immediately rejects and disables withdrawal.

I do not understand how these fraudulent casinos can exist. Is it possible that no one controls this.

Hmm, the first thing that would cross my mind in this situation is to try contacting live chat right away to find out why this happened. Did you try that too?

Did they explain why it's not possible?

Did the casino ask you for any documents? 

Jeg skrev i chatten, men de blokerede den.

Jeg skrev til dem via e-mail, men der kom intet svar.

De bad ikke om nogen dokumenter.

Jeg siger dig, at der foregår noget mistænkeligt her. Normale casinoer kontakter os, men det her lort tier bare stille, og det er det.

It's probably not the best news that they blocked your chat. In that case, I would also think that something is going on that shouldn't be. And until the casino explains why they did it, we can only guess.

That's why, in this case, I would recommend filing a complaint so that our team can look into it and try to help if possible.

What do you think?

If you're interested, click here and describe the situation to our team.

Jeg har også haft det samme problem siden den 4. september, jeg har ventet på 3 udbetalinger på 500 euro.

Hvad kan jeg gøre, de bad mig ikke om dokumenter.

Og de siger, at jeg skal vente, men hvor længe?

Er der nogen, der ved, hvordan man kan hjælpe mig?

Hello, I can't say exactly how long you'll have to wait, but we give casinos 14 days, which you're close to. 

If they don't pay you by then, you can file a complaint with us and we'll try to help you. 

I see that the casino didn't need verification from you. Did you ask them why there is such a delay? What payment method did you use for the withdrawal?

Jeg anmodede via bankoverførsel, men det mærkelige er, at efter 11 dage giver det mig stadig muligheden for at tilbagekalde udbetalingerne. Hvis de fortæller mig, at det er under behandling, forstår jeg ikke.

Så spurgte jeg, om de ville have dokumenter. De fortalte mig, inden jeg vandt, at min konto ikke tillod dokumentbekræftelse. De svarede via e-mail og chat og fortalte mig, at der er for meget hævningstrafik, og at jeg står i kø.

Og de beroliger mig ved at sige, at jeg kan være sikker på, at overførslerne nok skal komme.

I dag fortalte de mig, at udbetalingerne ikke bliver behandlet, men stadig er i den endelige verifikationsfase.

Hvad skal de kontrollere, hvis de ikke har bedt mig om nogen dokumentation?

Situationen er slet ikke klar

Well, it looks like the finance department can control that. It doesn't have much to do with player verification as such. If they have a delay due to a lot of withdrawals, it's understandable, but you shouldn't have to wait that long. As I said, if 14 days pass and nothing happens, please contact our team.

You may be able to cancel the withdrawal because sometimes casinos wait for the player to get bored, cancel it, and play with the money. The player may lose, and then the casino doesn't have to pay them anything. I'm not saying that this must be the case, but it could be one of the reasons. 

Let's wait until the end of the week, and if nothing happens, please write to me again. 🙂

Det er torsdag den 18. september, og udbetalingerne dateret 4., 5. og 6. september er stadig under verificering.

Chatten siger, at jeg skal forholde mig rolig

Der er gået 14 dage siden den første blodprøve.

Tak til alle, der vil hjælpe mig

Det er torsdag den 18. september, og udbetalingerne dateret 4., 5. og 6. september er stadig under verificering.

Chatten siger, at jeg skal forholde mig rolig

Godmorgen, da du anbefaler at fortsætte på Casinova, indbetalte jeg uden at anmode om en bonus, jeg vandt et beløb, og på datoerne 4-5-6 september fortsatte jeg med at udbetale. Jeg vil gerne påpege, at webstedet i dette tilfælde i min profil angav, at verifikation ikke var nødvendig, da min konto ikke krævede det.

Jeg ventede de 3 dage som angivet i udbetalingsbetingelserne og kontaktede casinoet næsten dagligt via e-mail eller chat.

Svarene er altid de samme, nogle gange endda åbenlyse løgne, såsom en fejl i systemet til kontrol af udbetalingsstatus, fordi jeg fik at vide, at alt var fint med hensyn til verifikation, men status stadig var under gennemgang. Men da de ankom i dag, den 19. september, så efter 15 dage, er svarene på mine spørgsmål: for meget arbejde for finansafdelingen forårsager forsinkelser.

Men hvad jeg ikke forstår er hvorfor 15 dage til at verificere hvad?

Hvis jeg ikke har sendt dokumenter.

For at lukke chattene siger de bare, at man ikke skal bekymre sig, alt er fint med udbetalingsprocessen. Man skal bare være meget tålmodig.

Tak

You did the right thing by opening a complaint, so we will try to help you. If you don't need verification, that's fine, and the casino will check your withdrawal, specifically the finance department. That's probably what they meant when they told you they had to verify it.

Try to wait a little longer, and if nothing happens, the casino will contact us.

Send venligst min anmeldelse af casinoet: https://www.casinova.link/tr/

From what I saw, your user review was accepted in august, so what's the problem? 

Har du endelig fået løn?

Har du endelig fået løn?

Nej, de betalte ikke! Og det kommer de aldrig til at gøre. Fordi dette casino er et fupnummer!

Hello, why are you asking, is there a problem here too? If so, could you describe your situation to me?