Cloverspin Casino – generel debat

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I've just signed up to this casino today, but after the deposit bonus not applying and no live chat available, I have contacted support to get a refund for my $100 AUD deposit (i have no wagered a single dollar on here), I've also completed the automated verification.

What is the process for refunds on here if I need help with a complaint? is there a period of days we need to wait

Hmm I think there is probably no time horizon for that and if you think a complaint is necessary you can file it. 

Nevertheless, the casino promised to give you a refund when they weren't able to give you a bonus? Did the support write you off or not?

they actually applied the bonus and I am playing it through.. not sure how I'll go if I beat the wagering and need to withdraw going by the reviews on trustpilot, seems a lot of people have issues

Sure, so you caught the bonus I see. So let me know if you managed to meet the wagering and when you withdraw how it went. 🙂