1 år siden
Hej,
Jeg har en gevinst i dette casino på €4816,27.
De er nu gået videre med at lukke min konto og betale mig kun de indbetalinger, der beløber sig til €550, og overskuddet er tilbage.
Jeg har beviserne.
Automatisk oversættelse:
De ønsker ikke at betale mine gevinster på amunra.com casino
1 år siden
Hi, that's unfortunate that you got into such an uncomfortable situation. May I ask, did you play with the bonus or just with real money ? Did the casino give you a reason why they wanted to close your account ?
Anyway, if you think it is the casino's fault and you did nothing wrong, I would recommend that you file a complaint, just click on this link and open it here: https://es.casino.guru/quejas
As part of the complaint, here is another useful link to a guide that you might find helpful: https://es.casino.guru/instrucciones-resolucion-quejas
Our team will try to help you solve your situation and the evidence you have will be definitely appreciated.
I hope your situation will be resolved and you will not have any more negative experiences. Do you think you could update us on how your situation is going ? Good luck for now.
