Divas Luck Casino – generel debat

Hvis du vil diskutere noget i relation til Divas Luck Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg har forsøgt at hæve mine penge derfra siden marts, og det kan jeg ikke, og jeg har allerede forsøgt at kontakte kasinoet, og det hjalp ikke. Kan nogen hjælpe mig venligst?

We are always willing to help, but it will require more details, I'm sure

Has your account been fully verified, please? Have you received any related information from the casino? If so, feel free to paste it all here.

Sadly, I can see that the casino is among the bad ones though. (check here) Well, it may complicate things a bit.

Min konto er blevet bekræftet i flere måneder, jeg modtog bekræftelsesmailen.

Jeg har allerede foretaget mere end 3 indbetalinger, og jeg har satset flere penge, end jeg allerede har investeret.

Jeg har allerede talt med 3 forskellige assistenter, og de kan slet ikke hjælpe mig, nu skal de tjekke min konto igen 🤷🏽‍♀️

Isto foi a resposta que os 3 me deram:

62.10 Before ordering the first payment, the player must bet 100% of the payment as a deposit of money amount at minimum 1.50 odd. This requirement is introduced to combat fraud and "money laundering" by players.

63.6 Money deposited in the Casino must" be used for gaming activity. Due to this, all deposits need to be wagered at least three (3) times.

Just to make sure that I understand correctly, you have already fulfilled the wagering of deposits: 3 times the total amount and you still can't withdraw the active balance, am I correct, please?

Are you sure that you meet the wagering requirement, please?

Ja!

I dag accepterede de endelig, at jeg hæver pengene (der er i hvert fald ingen penge på kontoen længere), efter 5 forsøg og mange e-mail-udvekslinger. Jeg bad dem om at sende mig pengene via bankoverførsel, er der nogen der ved hvor lang tid det tager at komme ind på min konto?

Hello,

normally it would take about a few working days, I'd say.

Let me know how it goes.

Hej, det lykkedes mig at få mine penge tilbage! Tusind tak for al hjælpen!!

Hello there!

Wonderful and splendid 🙂!

How long did it take in total to get the money, can you tell, please?

Hi, that's great. I am also curious same like Radka. Let us know please. 🙂

Hej, det tog 2/3 dage.

Well, I'd say that is very refreshing since we are more used to rather long periods. 😀

I just noticed that 1 month ago you wrote "I've been trying to withdraw my money from there since March and I can't, and I've already tried to contact the casino and it didn't help. Can anyone help me please?"

So, your answer sounds quite confusing. Is it just me?

Hej: Jeg registrerede mig hos Divas casino, spillede, verificerede min konto og foretog en udbetaling på 470 euro. Fortrydelsen har været afventende i 1 måned og da jeg kontakter på mail for at spørge, står der at jeg skal fortsætte med at vente.

Hey!

I sincerely hope you are not talking about Divas Luck Casino. Kindly check this link, to know what we are dealing with here.

In any case, one month is far more than usual, and I would submit a complaint against the casino. I'm glad you found us!

Don't worry, the complaint's free. More details are available right here.

To create one, click or tap this direct link. Are you up to it?

Præcis det Divas luck casino er. Hvad skal jeg gøre for at få kasinoet til at betale mig?

For a start it would be best to file a complaint on the link that Radka sent in her reply. But I'll add it here as well: https://casino.guru/complaints/all

Our team will try to help you, because I think a month is too long. However, when I looked at the casino safety index, I am not surprised by this situation. Did the casino give you a reason why you have to wait so long ? 

Hej,

Jeg lavede en anmodning om tilbagetrækning den 29/11 og venter stadig. Til støtte angiver de kun, at jeg skal vente.

Det er en indbetaling uden bonusser, jeg gennemførte rollover både i casinoet og i sportsvæddemål, og jeg har en verificeret Skrill-konto.

Hvad skal jeg gøre?

Frankly, I guess you need to wait a bit 🙁. I know it sounds harsh...

Simply put, from what you say, I see no obvious reason for any delay, yet it is just an opinion based solely on your point of view.

We could really use some explanation from the casino. And I hate to see you have none.

The usual problems are bound to the verification, so may I know whether you have successfully passed this process yet?

I do not want to put you under additional pressure, but I presume you should know this casino has earned a terrible safety index. Which indicates very low reliability... See for yourself here.

I'm especially concerned about this warning:

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Complaints about related casinos are also taken into account.

Well, let me know the details, please.

Ja, jeg har bestået bekræftelse af konto og indbetalingsmetode.

Til at begynde med indbetalte jeg via Jeton Cash (Jeton Card sagde, at det ikke var tilgængeligt, de forklarede ikke hvorfor), så forsøgte jeg at hæve via Jeton Card, og de nægtede, fordi det var en anden metode. Jeg accepterer endda, at på trods af at det hele var Jeton og til støtte fortalte de mig, at jeg kunne hæve ved at bruge en anden metode end indbetalingen.

Derefter foretog jeg en ny indbetaling via Skrill, gennemførte en ny overførsel af beløbet og kontobekræftelse og anmodede om en udbetaling.