Drakaris Casino – generel debat

Hvis du vil diskutere noget i relation til Drakaris Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg åbnede en konto hos Drakaris og læste vilkårene og betingelserne, som angiver, at den daglige hævningsgrænse er 2.000 euro. Men når jeg prøver at hæve, bliver den annulleret, og jeg får at vide, at grænsen er 500 euro pr. transaktion. Helt utænkeligt.

Those two limits could apply together: €2,000 as the daily total and €500 for each individual withdrawal. For example, four €500 withdrawals would reach that daily limit, provided the casino allows multiple requests that day.

The important question is how this works in practice. Can you submit several €500 requests, or must you wait until one has been processed before requesting another? Also, which payment method are you using?

If they are effectively limiting you to €500 per day, that would differ from the daily limit you read. Either way, the €500 transaction limit should be clearly explained before you submit a withdrawal, so you aren’t discovering it through cancellations.

Nej, det kan jeg ikke. Jeg har kun tilladelse til én udbetalingsanmodning ad gangen!

Then the processing time for each request becomes crucial. With only one €500 withdrawal allowed at a time, how quickly you can receive your money depends on when they complete it and allow the next request.

How long has your current withdrawal been pending, and what processing timeframe has support given you? Also, which payment method are you using?

If each request takes several days, I understand why the stated €2,000 daily limit feels misleading in practice. The casino should clearly explain how that limit works alongside the €500 transaction cap and the restriction to one pending request.

Hej, jeg spillede på Drakaris Casino og indbetalte $1000, vandt $11.000, og de har blokeret min konto. Er der noget, man kan gøre ved det? Det er ikke rigtigt.

Hi, I am sorry to hear about your situation. The first thing I would like to ask is whether you know why the casino blocked your account. We can try to look into what happened, although I do not want to promise that we will necessarily be able to help.

Have you also seen the casino’s Safety Index? It is quite poor, and I certainly would not deposit such a large amount there.

In any case, I will wait for your reply and the additional details. Once we know more, I will see whether there is anything suitable I can recommend.