4 år siden
Hvis du vil diskutere noget i relation til DuckyLuck Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Jeg prøvede engang at spille i dette casino, og jeg vil fortælle dig, at det virkelig ikke er særlig godt. Jeg elsker online casinoer, og jeg mener, at alle skal have en chance. Men dette er ikke det ideelle online casino. Jeg skifter dem ofte, for nylig fandt jeg en anmeldelse af de bedste online casinoer i Holland, det er den bedste mulighed for mig nu, så jeg spiller der. Og hvis vi vender tilbage til dette casino, vil deres uretfærdige behandling af spillere og manglende tilgængelighed i mange lande kun afvise spillere. Så jeg vil ikke anbefale det til dig, hvis du er interesseret i min mening.
Hello,
can you describe what's happened, please?
Have you been accused of breaking some rule?
Sadly, we find its terms and conditions to be unfair, though. Feel free to check our review.
So I know it doesn’t seem like that long, but considering I have a previous withdrawal from a deposit with a bonus and I had to submit kyc and yet it was processed much quicker than this one which has been pending the entire week it’s been submitted with no update or status change at all, it makes me think they are trying to find a way not to pay me. It can’t take longer to review and audit a withdrawal that came from a deposit with no bonus, as those were removed from use on my account after my first withdrawal, and the entire playtime was probably about 2 or three hours tops. So what’s the hold u am I right? And yesterday I was told by live support that it would be sent today and today I was told it was still being reviewed and I would hear something when that was complete.mi just want what is rightfully mine and to wash my hands of this shady casino.
Hello,
you pictured it pretty well I'd say. Honestly, this is an unlicensed casino so it's virtually untouchable and it seems that they do not care much about the casino's reputation.
If you browse previous posts I'm sure you'll find the similarities.
May I know for how long have you been waiting for your winnings?
Hi I'm new to duckyluck and hoped for a positive experience. Which, tbh, was very good at first. I love the games and actually won! Sent in my documents, which wasn't a seamless process and took 3days to actually be told I had completed that process and my withdrawal could be processed immediately. Well, I am currently on day 5 and no winnings yet, I'm sorry to say. I'm used to cashi g out in less than an hour and I'm super bummed that NOONE can help me understand why I haven't received yet. I so want to stick with this casino and I want to give the best review but I want my MONEY. that I won and I don't see it ever coming . I have so much doubt and will definitely change my tune if I just get my withdrawal
Hi there.
Well, I would not say that you should rate the casino well simply because you'll finally get your money - I know you're still waiting though.
It's honest to say that there were some problems, the casino responded poorly and could not clarify the casuse of the delay.
I would not personally say that this is a good start for a good review. 🙂 But it's up to you.
Anyway, sometimes it takes even a week, if we deal with complaints, we allow casinos 14 full days to proceed with the payment.
In what status your withdrawal currently is, please?
Hi there,
I understand that if you simply have to wait without any particular reason, it su**s 🙂 and made you worried.
I'd remind myself via chat once per day, just to make sure that the communication is still "functional".
I find one currently open complaint regarding delayed payment, however, the 14 days full days period is still running.
I will check on you on Monday 🤞, anyway keep me posted, please.
Same as the other complaints - the verification process was way beyond "security" and should have been the process to add money to your account; the fees to add money and withdrawal money are excessive; it takes days or weeks to get an email response; I did get one withdrawal and they claim they wires another which I did not receive so they are requiring my bank statement; and I got an email at midnight last night stating that I reversed another withdrawal that had already been approved; just more ways for them to ensure they do not pay out money to winning players which just keeps players from playing on their site.
Thanks to your post, other players are given a chance to reconsider playing in the casino. I'd say that is at least one positive outcome.
Since you mentioned other complaints yourself, do not hesitate and submit your own, in case you could use a little help.
It only requires a certain level of cooperation, and it'ś free for all.
That's good! And I completely understand your approach.
The way I see it, you wouldn't create the complaint if the casino had shown more decent interest in your issue. Well, their pick - if you ask me.
Nick will go through all related communications, emails, and other details, to clear things out first.
Since there are many open complaints at the moment, kindly give him some time. I'm sure he'll get back to you as soon as possible. 🙏
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Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.