Dudespin Casino – generel debat (side 4)

Hi, I think that if you read about other people’s experiences, you’ll see that you’re not the only one waiting or in a similar situation. Unfortunately, what the casino is giving you are just standard, generic responses, and apparently no one knows how long you’ll have to wait. That said, I’d like to mention that we give casinos 14 days to pay out the player, and if that doesn’t happen, we’ll try to help if you’re interested. 

So if the casino doesn’t need anything from you, the only thing you need to do in this case is be patient, even though I know that sometimes it’s not the easiest thing to do.

I believe, however, that you’ll get your money soon and that everything will turn out well.🙂

Hi, also, if the casino doesn't send the money within 14 days, let us know and we'll be here for you. 

You won, so congratulations. Did the casino ask you for anything, like documents, for example?

Nej, jeg har pengene. Jeg har ikke modtaget dem endnu. Jeg får det samme svar hver dag. Jeg har ventet i to uger nu, og i dag markerer starten på den tredje uge.

Hej,

Der er nu gået mere end 14 dage siden min udbetalingsanmodning, og udbetalingen er stadig i status "Afventer".

Jeg modtager fortsat mest generiske svar fra casinoet, såsom "afsluttende behandlingsfase", "stor mængde anmodninger" eller "vær tålmodig". Jeg er gentagne gange blevet forsikret om, at:

Alt er fint med min konto,

ingen verifikation er påkrævet

og betalingen blev ikke afvist.

Der er dog stadig ingen fremskridt eller konkret tidsramme.

Da den 14-dages frist, du nævnte, nu er overskredet, vil jeg gerne opdatere dig om den nuværende status og bede om yderligere support.

Tak.

Thank you for letting me know. I'd like to add something concrete and helpful, but I suppose the complaint is here to provide just that. I'll gladly stay in touch to see how the other players are doing too.

Or, to be more specific, how the casino is handling all payouts....

Hej, jeg har lige vundet €915 hos DudeSpin. Jeg har set nogle dårlige anmeldelser på Google angående udbetalinger. Kan nogen fortælle mig, om siden rent faktisk udbetaler, eller om de bare snyder folk? Hvis pengene kommer igennem, hvor lang tid tager det så normalt?

Mange tak på forhånd.

Hi Radka,

I just wanted to kindly ask how long it usually takes until a submitted complaint is reviewed and published.

I also wanted to mention that I received another VIP email from Dudespin encouraging me to continue playing and offering cashback. I have not accepted or used this offer.

Thank you very much for your help.

Hi FortunePlayer,

Reviewing the request usually takes slightly more than 24 hours, but it may take longer for requests submitted on weekends or public holidays. I personally expect the case will be reviewed today. I understand it must feel weird when the casino encourages you to keep playing through email offers; as far as I can tell, such offers are usually not considered in light of the current circumstances and are distributed automatically based on your status in the system, for example. It could be the same for you too.

In any case, please add this info to the complaint once it is approved, just to have it all covered.

Hello, in my opinion it is best to read the thread. It seems to me that players from Germany are specifically experiencing delays, which could be related to local third-party payment processors' availability and the payment options players use. That's the most common source of delay and since mainly German players have been reporting delays, I guess it is not just a coincidence. Of course, the casino should explain this to the players, and I'm sorry to see that they are not providing any reassurance.

Thus, if you do not mind a question, what payment option did you opt for, please?

Hej alle sammen, jeg er meget bekymret, fordi jeg, efter at have læst jeres historier, også oplever forsinkelser fra Dudespin. Den 10. maj vandt jeg €5.000 og anmodede om udbetalinger på €800. Jeg anmoder om dem på Skrill søndag den 10. maj. Indtil videre ingen nyt, og ingen svarer på mine e-mails. De sædvanlige automatiske svar fra livechat, men ingen tegn på betalinger. Jeg venter en uge mere, før jeg indgiver en klage. Tak.

Hi everyone,

I would like to provide a short update on my Dudespin withdrawal situation.

After my VIP manager told me that he had prioritized my pending withdrawals, there was indeed some progress. Two of my three original withdrawal requests have now been processed.

However, my third original withdrawal request from April 27th, 2026 is still in the status "Under Review".

I appreciate that there has been movement after the VIP manager’s involvement, but the situation is not fully resolved yet. Since I still have a significant remaining balance on my account, I am also concerned about how long the overall withdrawal process may take if future withdrawals are processed in the same way.

I will continue to monitor the situation and provide further updates.

Best regards.

Jeg er glad på dine vegne, at dine gevinster bliver udbetalt. Jeg håber også, at jeg snart kan få positive opdateringer om udbetalinger.

Hi, I understand you are worried. Those automated responses and lack of further delays are hardly a convenient way to handle such a delicate situation. Well, I'm glad you already know about the complaint. Maybe it won't get too far, but in any case, we are here for you.

Hello, it seems you are on the right track! More than halfway there, I reckon. Hopefully the third request won't pose any further problems. Thanks for keeping us updated. It's truly great to know the casino pays eventually. Still, so much to improve, I'd say...

Hej alle. I morges, efter 9 dage, blev alle tre af mine ventende udbetalinger behandlet. Jeg vil nu fortsætte med at anmode om de andre. Jeg er bestemt trøstet af, at casinoet, omend langsomt, udbetalte.

That's great news; I'm glad you managed to get some money. Now I hope you'll get the rest, too.

Could you let us know when that happens and how long it took?

Ja, jeg skal helt sikkert opdatere situationen. I morgen anmoder jeg om den tredje udbetaling... Jeg håber at modtage disse tre udbetalinger inden næste fredag. Jeg giver dig besked.

Yeah alright. 🙂

Hope it will have soon ending. 😉

Hello everyone,

I have two withdraws with the dudespin casino.

1. Withdraw 300€

2. Withdraw 200€

And they closed account when i had balance of 80€ i havent received any answers from them from customer service neither emails.

i am not getting any replies to emails and chat is stating that they cannot help me.

This casino is having really bad customers service and not paying the moneys from withdraws.

I am giving them one day to reply and make the payments or i need to take this matter further.

Please help me!

Try to check the spam folder in your email as well, and maybe there will be a message from them. Sometimes emails from online casinos end up there, you know.

Also, is your account fully verified there?

Have you ever successfully withdrawn any money?