EightStorm Casino – generel debat

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to uger kan jeg ikke få en 200% casino bonus.

der er en 200% indbetalingsbonus til sport, men der er ingen 200% casino bonus.

Hello,

are you referring to the deposit bonus: 200% up to 500€, please?

I can't find any info that this one is for sports betting only. Did you make any screenshots, please? It would help us to investigate.

men jeg har ventet på det i over 2 uger nu.

So it seems it's a special bonus for sports betting, I'd say. We are currently only deal with casinos bonuses, I'm afraid.

Frankly, when it comes to bonuses we can't solve it as a standard complaint basically because it's up to the casino to provide players with an advance of the bonus. Especially in this case where it seems that they're having some technical problems maybe.

I'd ask for some compensation, however.

de har en 200% casino bonus og en 200% sportsbonus i afsnittet "kampagner".

men med et depositum er der kun 200% til sport.

So it's as I said - I'm sorry but we can't force the casino to provide you the bonus, frankly 🙁.

This casino is a fresh one so to me it seems like they may lack the necessary experiences and this is just a poor outcome. I'd be persistent however and as I said, I'd also ask for some compensation.

Casino bonus 200% dukkede op, alt er ok 🙂

Hello,

it has been quite some time. Good, you got your deposit bonus!

Share how you enjoy playing there. 😉

They kept my winnings forever. Empty promises - no intention to pay.

Hello how long has your situation been going on that you can't make a withdrawal ? The holiday season can be busy and sometimes the casinos have a lot on their schedule, so I would understand if there is a delay because of that. 

Anyway, did the casino say any reason why it's taking so long ?