3 år siden
Hi everyone I've been push push pokin the slots at Casino Rocket. Has anyone else played at this casino? I think they are a new casino. Seen they are licensed in Curacao and can't find any legit player feedback online 😳
Anyone withdrawn from Casino Rocket? Do they pay out? I've been push push pokin there lol
3 år siden
Played some more and now finding it hard to withdraw 😬😬😬
3 år siden
They want so many documents 😮
3 år siden
Are they just sending me on a wild goose chase? Every time I try to cash out its a new excuse
3 år siden
Hi, they're new, but they already have pretty bad reputation: https://casino.guru/casino-rocket-review
What kind of documents are they asking from you?
3 år siden
Thanks for the link to the review... Wish I'd seen this before I deposited hundreds 😢
I wonder if that guy ever got his withdraw...
I've been going through hoops for days to try and get my withdraw...
First they wanted a photo of front and back of my license and the card which I deposited from, I sent this but then they told me they don't cash out back to cards in Australia.
So then I am requested to supply a proof of address document to get my withdraw put into my bank account.
I've supplied this proof of address document but they've said because my license has my middle initial on it and my proof of address document just has my first name and surname on it they cancelled the withdraw.
Been trying to fix this for days, a lot of back and forth with chat help every day...
Will keep updating 😳
3 år siden
Sorry to hear about this, but i believe it can still be recovered. I almost experienced the same thing few months ago when i had issues with my account. It is not acceptable that such a big casino room can leave customers hanging without any explanation for what can be weeks on end.
When an account is frozen, the player’s balance is also unavailable for withdrawal. This leaves them in a predicament if they are staked and committed to a certain level of volume.Professional players usually won’t have their entire bankroll on a single site so it is not as critical for them. Even so, with the perceived threat that they might lose their funds it can seriously affect them.
I have used this site for 8 years. Got on a hot streak. They suspended my account and i still cant log in to get my money. They are now officially stealing from me... i have 14k in my account. It has been 2 months and they wont even respond to my emails. They are your best friend and treat you like gold when u never win. I did 3 wd in a matter of a month. The third wd they didnt process and suspended my account.
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Daniel 3 år siden
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