FantasyBet Casino – generel debat

Hvis du vil diskutere noget i relation til FantasyBet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg har ventet på en udbetaling i 7 dage, og på andre casinoer i samme gruppe er der gået henholdsvis 5 og 6 dage. Supporten besvarer ikke nogen af ​​mine spørgsmål; det er altid det samme: "Det bliver behandlet" eller "Det er betalingsudbyderen." Jeg ved ikke, hvad jeg skal tænke længere. Jeg havde et rigtig godt indtryk af det casino, men jeg er ved at ændre mening.

I understand why your impression is starting to change if you’re getting the same vague answer from several casinos in the same group.

Seven days is already frustrating, but I still wouldn’t assume at this point that the withdrawal won’t be paid, especially if it is still active and hasn’t been rejected.

Is your FantasyBet account already fully verified, with no additional documents or checks pending?

And is this your first withdrawal from them, or have you received payments successfully before?

If support keeps blaming the payment provider, I would also ask whether they can give you a more specific status or confirm whether the withdrawal has already been approved on their side. For now, I’d keep the withdrawal active and give them a little more time, while keeping all communication documented.

Min konto er fuldt verificeret på dette casino; dette er min første udbetaling. Jeg venter også på min første udbetaling på et andet casino i samme gruppe, men på Palace Casino var det allerede min anden udbetaling, og den var lige så forsinket. Til sidst endte jeg med at bruge denne tredje udbetaling. Jeg er meget skuffet. Casinoet? De samme undvigende svar, og de nægter at give yderligere oplysninger. Jeg har allerede indgivet en klage, men jeg er nødt til at blive ved med at vente. Jeg har ikke haft dårlige oplevelser med dem før, hvilket er grunden til, at jeg altid har nydt at spille her, men med hvor dårligt de behandler mig, tvivler jeg på, at jeg nogensinde vil bruge mine penge her igen!

Since your account is fully verified and this is your first withdrawal from FantasyBet, I can understand why the lack of any concrete explanation is frustrating, especially when you’re seeing similar delays at another casino from the same group as well.

The experience at Palace Casino clearly didn’t help either, particularly if the delay eventually led you to cancel the withdrawal and spend the funds.

Since you’ve already submitted a complaint, I think the best thing now is to keep that case updated with the exact withdrawal dates, the replies from support, and any repeated delays you experience across the group.

At this point, I wouldn’t keep chasing support constantly if they are only giving you the same generic answer. I’d focus on documenting the timeline and waiting for the complaint process to move forward.

One thing I’d still be interested to know: did any of these casinos ever give you a specific processing timeframe in their terms or by email, or have they only told you to wait?

De lover en udbetalingsproces på maksimalt 24 timer. Intet kunne være længere fra sandheden; jeg har ventet i 8 dage, hahaha, det lyder som en joke.

I can understand why that feels ridiculous if the casino advertises a maximum withdrawal processing time of 24 hours and you are already on day eight.

At this point, I would keep a screenshot or link showing where that 24-hour timeframe is stated, together with the date of your withdrawal and the replies you have received from support.

Since your complaint has already been marked as resolved, I would give the casino a little more time for now. If there is still no meaningful progress by the end of this week, I think it would be reasonable to ask for the complaint to be reopened and provide this latest update.

Did support give you any explanation for why the advertised 24-hour timeframe has not applied in your case, or are they still only telling you to wait?

Jeg har endelig fået mine penge, efter at I har givet mig så meget besvær!!

Finally, I feel you and know that sometimes it can be hard to wait so much.

Anyway, the most important thing is you received money.

I believe it won't happen to you again and everything will be only better from now on. 🍀