For spillere, der ved

Det var rart at lære andre spillere at kende, fordi dette job er ret ensomt, så jeg savnede mine venner meget. Vi har også et overskud, men dette doggocasino fryser min tilbagetrækning og mine beskeder.

Hello, could you please say a little more about what happened to you in the casino ? I see you have a problem with the withdrawal. How long has it been going on ? Do you have a verified casino account ? Tell me a little bit more. 

I also see that you have filed a complaint with us and our team will try to help you in your situation so hopefully everything will be resolved as soon as possible. Good luck. 

For to dage siden vandt jeg mere end 2 tusinde euro og foretog to separate udbetalinger. En mindre hævning på omkring 300 euro lykkedes, men kasinoet meddelte, at der var tekniske problemer med betalingstjenesteudbyderen med den større hævning på 1750 euro. Min casinokonto er fuldt verificeret. Casino har meddelt via e-mail, at det vil tage sig af sagen. Af en eller anden grund mislykkes udbetalingen, og pengene returneres til min spilkonto igen. I dag foretog jeg endnu en tilbagetrækning, fordi dette skete. Sagen er ikke løst endnu.

Thank you for describing the situation. I have seen both from the status and from what you describe that the casino recommended to ask for a withdrawal again after technical problems. We will be patient and wait if everything will be fine this time and the withdrawal will be successful. Will it be possible ? 

Hej. Sagen er blevet løst, og jeg var i stand til at hæve mine penge med succes, så alt er i orden nu. Jeg tvivlede på dette casino måske for meget for ingenting, fordi udbetalingerne normalt er meget hurtige, og nu var der tekniske problemer med udbetalingen for første gang fra casinoets side. Så det er trods alt et godt og helt ærligt Casino. Hvis der er problemer, er det selvfølgelig godt at rapportere her i fremtiden. 🙂

Of course, if there are problems, there is nothing wrong with sharing it, at least more players will have an overview. 

However, sometimes players create unnecessary worries for themselves if they are impatient. I think that as long as the casino has communicated and told what the problem is, they need to be given some time to solve the issue. If it then stops talking and doesn't resolve anything then there is room for concern. 

Nevertheless, I completely understand that if you have never had such an experience you are worried about your money. In the end everything ended positively and I am glad you got your money. I think it will definitely make you happy before the holidays. I wish you all the best and that you continue to have experiences of a pleasant nature. 🙂