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1 år siden af Gamdomvictims123
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1 år siden

hello gamdom also scammed me the rtp is very low

1 år siden

Finally someone who is doing something. Gamdom is not trusted site anymore as they locked my withdrawal and it was never sent. The RTP is really low and if you win big you just cannot cash out lol. Down 6k this week and It's not funny anymore. Playing on another sites as this one is literally doing fraud as always.

1 år siden
Indlæg af Gamdomvictims123 er blevet slettet
1 år siden

Hi, can I know what exactly happened when you had such a bad experience and created a group for other damaged players? What idea do you have what you are going to do ? 

1 år siden

hello gamdom also scammed me the rtp is very low

1 år siden

Hey, was that the only problem that occurred in the casino or did you have some other problems ? Could you please tell me a little more ?

1 år siden

Finally someone who is doing something. Gamdom is not trusted site anymore as they locked my withdrawal and it was never sent. The RTP is really low and if you win big you just cannot cash out lol. Down 6k this week and It's not funny anymore. Playing on another sites as this one is literally doing fraud as always.

1 år siden

Hi, could you specify how long this situation of yours has been going on that you can't get the money out ? Do you have any other problem besides that ? Let me know please.

1 år siden

Tak, jeg er også blevet snydt af Gamdom, jeg er sikker på, at de bruger falske spil, de har også en ganske mørk forretningsmodel, hvor streamere spiller med falske penge og distribuerer penge for at fremme ludomani.


I mit tilfælde, og efter trusler om selvmord, tog de ingen foranstaltninger, så jeg kunne fortsætte med at spille og tabe.


De er svindlere, og jeg vil tage skridt til at lukke deres hjemmeside i Frankrig og Spanien osv...

Automatisk oversættelse:
1 år siden

Hej gode,

LØSNING AF EN ADMINISTRATIV PROCEDURE AF SANKTIONERENDE ART TIL ENHEDEN "SMEIN HOSTING, NV" AF KOMMISSIONEN FOR EN ADMINISTRATIV OVERTRÆDELSE KLASSIFICERET SOM MEGET ALVORLIG, TYPIFICERET I ARTIKEL 39./A. I L117. AME (LRJ), BESTÅENDE AF ORGANISATION, FEJRING ELLER UDNYTTELSE AF AKTIVITETERNE INKLUDERET I DENNE LOVS ANVENDELSESOMRÅDE UDEN DEN TILSVARENDE AKTIVITET.


Sanktionsbeslutninger | Generaldirektoratet for spilleregulering (ordenacionjuego.es)

Redigeret af forfatter 1 år siden
Automatisk oversættelse:
1 år siden
Indlæg af Gamdomvictims123 er blevet slettet
1 år siden

Hello,

I recall a few complaints created because the players felt the same as you probably do now. Yet none of them were able to present solid proof back then.

Feel free to browse: https://casino.guru/complaints/all

Even the authority has never found anything "unusual". To be fair, though, Curacao is not considered a top-notch quality regulator when it comes to deputies.

Maybe you would give our Resolution Center a try. I think it is wise to submit a complaint when the accusations are so complex. Take it as an idea:

https://casino.guru/complaints/create

1 år siden

Hej gode,

LØSNING AF EN ADMINISTRATIV PROCEDURE AF SANKTIONERENDE ART TIL ENHEDEN "SMEIN HOSTING, NV" AF KOMMISSIONEN FOR EN ADMINISTRATIV OVERTRÆDELSE KLASSIFICERET SOM MEGET ALVORLIG, TYPIFICERET I ARTIKEL 39./A. I L117. AME (LRJ), BESTÅENDE AF ORGANISATION, FEJRING ELLER UDNYTTELSE AF AKTIVITETERNE INKLUDERET I DENNE LOVS ANVENDELSESOMRÅDE UDEN DEN TILSVARENDE AKTIVITET.


Sanktionsbeslutninger | Generaldirektoratet for spilleregulering (ordenacionjuego.es)

Automatisk oversættelse:
1 år siden

Since the website does not apply English even though it is chosen as the primary language, maybe you can explain the context. I guess that would come in handy.🙏

1 år siden

Tak, jeg er også blevet snydt af Gamdom, jeg er sikker på, at de bruger falske spil, de har også en ganske mørk forretningsmodel, hvor streamere spiller med falske penge og distribuerer penge for at fremme ludomani.


I mit tilfælde, og efter trusler om selvmord, tog de ingen foranstaltninger, så jeg kunne fortsætte med at spille og tabe.


De er svindlere, og jeg vil tage skridt til at lukke deres hjemmeside i Frankrig og Spanien osv...

Automatisk oversættelse:
1 år siden

Could you please send your evidence considering fake streamers' activities to this email? As far as I can tell, our Data Team aims to keep track of such situations. Alternatively, feel free to inform Jozef, I'm sure he will appreciate the insight. Thank you.

data@casino.guru

Regarding fake games or practices used against players, I'm glad you managed to submit the complaint.

Let's see what the Team is about to find out, or, to be more precise - what the casino representative will provide to us.🤔

1 år siden

The link I have shared before is a sanction from the government of Spain against Gandom for among many things using unfair games, access to minors, measures that do not support responsible gambling. etc...<


Resoluciones sancionadoras | Dirección General de Ordenación del Juego (ordenacionjuego.es)

ES/2022/149 "SMEIN HOSTING, N.V."

1 år siden

Intet er slettet her, de har løst dit problem, resten af os bliver ved med at blive snydt

Automatisk oversættelse:
1 år siden
Indlæg af bazza5257 er blevet slettet
1 år siden

Could you at least submit the complaint once you are ready, as a player who deems himself to be scammed?

I mean, we take one player at a time. And there is no complaint created under your profile. 🤔

1 år siden

The link I have shared before is a sanction from the government of Spain against Gandom for among many things using unfair games, access to minors, measures that do not support responsible gambling. etc...<


Resoluciones sancionadoras | Dirección General de Ordenación del Juego (ordenacionjuego.es)

ES/2022/149 "SMEIN HOSTING, N.V."

1 år siden

Thank you! I'll forward it to our Data Team.

1 år siden

Intet er slettet her, de har løst dit problem, resten af os bliver ved med at blive snydt

Automatisk oversættelse:
1 år siden

Care to explain, please? I'm probably missing the picture in its full scale. Is it, by any chance, related to your complaint against a different casino? Which has been rejected due to insufficient evidence on your side? I'm sorry, but we can't just rely solely on your word when you claim there is suspicion of being scammed due to limited access to their betting history and non-investigation into common errors with Evolution games. 🙁

Redigeret af forfatter 1 år siden
1 år siden

hello gamdom also scammed me the rtp is very low

1 år siden

What has now become very interesting is that you access this site using the same IPs as many other players active in this thread. May I know how this is so?

It's at least quite suspicious.


1 år siden

Thank you! I'll forward it to our Data Team.

1 år siden

Jeg har et krav mod dem, og jeg har tænkt mig at åbne et andet for at inddrive de indskud, der blev foretaget, da de tillod mig at spille fra min spanske IP.

Hvis de ikke refunderer mig de penge, jeg tabte på grund af at have spillet fra min franske IP, da jeg skiftede bopæl, vil jeg indgive et krav i Frankrig.

5 millioner i bøde i den sætning, som jeg har delt.

Automatisk oversættelse:
Select2006at
1 år siden

Hello.

From what I see in the complaint, the most pressing part is that you were supposed to be self-excluded, am I correct? Yet somehow, you were able to create an account again using the same device, internet connection and personal data without any issues. 🤔

Safer gambling and associated self-exclusion are really important topics, and I'm glad you came here to submit the complaint. All aspects of the situation will be handled with great care. As far as I can guess, a casino representative will be asked to add further details and explanations.

Since it usually takes some time, I'd like you to be patient, please. 🙏

If you feel like you could use some theoretical support with problem gambling, this site is available for you.

1 år siden

Jeg er rolig, jeg betragter pengene som tabt, men foranstaltningerne mod dem vil blive taget hårdt.


Jeg venter på, at du giver mig forbindelseshistorikken for alle mine konti (IP, enhed osv...).


Jeg vil klage, og jeg vil få dem til at betale for deres uansvarlighed.

Automatisk oversættelse:
Select2006at
1 år siden

I wouldn't be skeptical yet and we'll see how the situation develops and what our team manages to solve. Of course I understand that you want everything to be resolved fairly. 

However, I see that you asked for a history, which has not been provided.

I also noticed that the casino has a couple of hours to respond, so we'll see if they get it right in the end. If you have an update, please share it with us. 

1 2

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