1 år siden
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GemBet Casino – generel debat
1 år siden
My account was suspended, it kicked me off mid game and showed that my account was inactive.
I was applying for withdrawal and submitting my bank statement.
I can easily deposit so much money inside yet when I want to withdraw I am not able to?
The account was linked to my secondary email.
I only played live casino and only a couple games of slots. Mainly playing baccarat and dice.
Can I get someone to reach out to me regarding this issue preferbly from gembet.
1 år siden
Guru review says this casino forbids certain betting strategies/patterns (this is ridiculous if you ask me, since there is no way to beat a casino), so I will suppose that had something to do with the closure, or maybe your account was closed for a failed KYC. The casino should provide you with a reason for the closure. File a complaint: https://casino.guru/complaints
2
1 år siden
Let me know once the complaint is submitted - if you need further support regarding its creation, just reply to me here.
Ok?
1 år siden
hi why is my account inactive
1 år siden
Hello. I would recommend asking the support about this issue. Have you tried that? Do you have any pending real money balance at this casino?
1 måned siden
Gembet has confiscated my winnings of avout $3.1k quoting "unfair betting" after I completed the 30x turnover amount of $24k calculated by ($400 my own money + $400 bonus money)x30 turnover.
Instead of the $4.2k that i was supposed to be able to withdraw, i was only able to withdraw $990
1 måned siden
Hi, did the casino leave you any money or did they confiscate all of it? When you played with the bonus, wasn't there a maximum cashout by any chance? That's pretty common so that's why I'm asking.
As for the money taken, did you bet on sports? Please let me know.
1 måned siden
The casino did allow me to withdraw $981.84 out of $4159.70. Theres no maximum cashout as far as i know. The rest was confiscated. My guess is that gembet forbids certain types of betting strategies which is why my money got confiscated.
i only did live casino for roulette and baccarat, no sports betting.
Redigeret af forfatter 1 måned siden
1 måned siden
So if there was no max cashout, the casino didn't explain it to you and just took your money, then it was a good step to file a complaint.
I hope that this will all be cleared up and we will know what happened and especially why. But we will have to wait for progress.
Fingers crossed. 🤞
