GG.BET Casino – generel debat (side 17)

Hej alle sammen, jeg vandt 100 € den 21. januar. Jeg indsatte selvfølgelig penge på forhånd, og i dag, den 29. januar, venter jeg stadig på udbetalingen. Dette er aldrig sket for mig før. Jeg synes, det er utroligt, at de gør sådan noget mod spillere. Jeg måtte vente fem dage før!! Jeg har bekræftet mig selv for lang tid siden, og de vil have mig til at gøre det igen uanset årsagen.

Do I understand correctly that they asked from you some additional documentation, please?

It is actually not that unusual, you know, especially when it comes to some larger amounts, but not only of course.

Please make sure that you send them everything in the right format, first of all, so there is no problem in accepting everything.

Hopefully, soon you'll have some positive updates for us. Please let us know.

De vil have mig til at bekræfte igen, hvad jeg allerede har gjort

Hi there. I saw that you had undergone the verification a long time ago - in the past. So, I guess this is just a verification update. Initial verification is not everlasting, I'd say. It is a pretty common thing. So no, in my opinion, it is not a verification for no reason.

Some casinos verify players once every few years. Let's hope the process will be smooth.

honest advice, stop wasting your time here

After paying the 2nd and 3rd deposit of 6000zl, GG blocked my account claiming that I was playing with someone else. I still haven't got my funds back, even though half a year has passed. Please help.

What do you mean you were playing with someone else? Like there was someone playing from the same IP, or something?🤔

I am sure that our complaint team would have a look into the whole situation together with you, if you wish. You just need to file your complaint here and explain the whole matter.

We will then start to investigate and hopefully will be able to get to the best resolution of your case.

Mere end 15 dages ventetid på min tilbagetrækning efter at være blevet begrænset, nu siger de, at de ikke har en fastsat tid til at foretage de betalinger, der kan tage så lang tid de vil

Hey, I see that you have problems only in one casino but I will ask you the same question, did you play only sports betting here? Did the casino tell you why your withdrawal is limited? Also, did the casino ask you for any documents? 

Try to give me a better picture of the situation.

Kun sportsvæddemål, de første var for beløb på 75 til 100 dollars, derefter begrænsede de mig, og jeg kunne satse fra 16 usd op til 0,66, men til dato bliver mine penge stadig tilbageholdt i betalingsprocessen, og de siger, at de ikke ved, hvor lang tid det vil tage.

This is probably not the right thing for a casino to do because in this manner the player has absolutely no idea what to expect. 

What I am more sorry about is that we don't deal with complaints about sports betting, so since we don't have experts or insight into this area, I will have to refer you to other links where they could theoretically help you. 

You can find them here:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

I would like to know how your case is going and if you have managed to solve it.

Det hus er allerede løst, mange tak.

Hey, that is great.

How long did you have to wait at the end?

Hej, jeg registrerede mig hos gg.bet den 8. marts og indsatte 139USD og 140USD successivt og vandt endelig 1700USD den 12. marts efter lang tids spil og væddemål, men platformen blokerede min konto samme dag og konfiskerede 1700USD bonussen. Dette er meget smertefuldt for mig, og jeg vil bede platformen om at returnere mine 1700 USD.

Oh, I see.

Did the platform explain the reason for such a sudden account closure, please? This is thus far the best starting point on the way to a possible resolution. Feel free to describe any relevant events, please. Perhaps we will sort things out along the way.

Platformen mener, at jeg opererer med flere konti, men jeg har kun én konto.

Det er en fidusside, de betalte mig ikke mine 1700USD og blokerede min konto

I see; thank you for this important detail. According to that, I guess the casino is no longer interested in talking to you, which rather limits your chances for discussion, am I right?

Before I mention the complaint feature, just a few details— you seem to be switching the IPs and country settings rather often; did you do the same in the casino? USA, Hong Kong, and Malaysia combined with greek language? That's very uncommon.

Also, have you engaged in sports betting, please? Just in case...

som 21 dage.

Jeg bad URL'en om at give rimelige beviser, men gamblingsiden nægtede at give mig beviser, jeg har et lokalt netværk her, der begrænser den gratis VPN, jeg bruger på internettet, måske er det årsagen til, at min konto er blevet blokeret, og sportsvæddemål er en nylig deltager.