1 år siden
Hvis du vil diskutere noget i relation til GoralBet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
GoralBet Casino – generel debat
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1 år siden
it said the entry fee for a tournament with a first place prize of 200€ is 500€!
Was this casino created for the purpose of robbing money from users who made operational errors?
Redigeret
1 år siden
Hi, it seems like quite a hook to me and I wouldn't enter such a tournament. I hope you did the same. Have you tried contacting the live chat to see if you really got it right and what is the purpose of this whole thing ? It's possible that they might not answer you, but it would be good to know why it's basically so inconvenient.
Are you going to try it ?
1 år siden
Jeg tror, de allerede har foretaget ændringen, jeg tror det var en fejl, jeg fortsætter med at spille, og indtil videre er jeg glad for det...
Automatisk oversættelse:
1 år siden
Well, I'm glad you're enjoying the casino.
But if I may know what bug are you talking about ? Are you referring to something specific, maybe what the player before you wrote, or is it about something else ? Can you help me understand what you managed to solve ? 😊
1 år siden
Hej, også i mit tilfælde havde jeg ingen problemer med cryptocurrency-hævninger på Goralbet. Det er et nyt casino, men jeg kan godt lide grænsefladen. Jeg håber, de fortsætter sådan og ikke bliver som andre i fremtiden.
Automatisk oversættelse:
1 år siden
Excellent, I'm glad you managed to withdraw and you like the casino. How long did it take when it was via crypto ? 🙂
1 år siden
Jeg har indtil videre foretaget tre udbetalinger med kryptovalutaer. Den første var ret hurtig, på 24 timer. Den anden var langsommere, den tog 5 dage, og den tredje er nu ankommet efter 4 dage.
Den anden virkede lidt langsom, men jeg kan ikke klage, for de har altid betalt mig indtil videre.
Automatisk oversættelse:
1 år siden
Jeg begyndte at spille på goralbet for to uger siden, jeg satte €50 ind for at prøve, og det lykkedes mig at vinde, indtil jeg nåede 90. Så jeg trak mine gevinster ud, og samme dag modtog jeg betalingen på min konto! Så jeg indsatte et højere beløb på saldoen, €500, da det gik godt for mig, som jeg så brugte i de seneste uger og vandt op til €750! Jeg foretog nogle udbetalinger i mellemtiden, og jeg havde aldrig nogen problemer, og lidt efter lidt kunne jeg sikkert indbetale op til €1000/1500, fordi de i udbetalingerne fortalte mig, at udbetalingen ville ankomme om to eller fem dage. For to dage siden ville jeg hæve mine gevinster efter en indbetaling på omkring €1500, og pludselig kommer udbetalingen ikke i løbet af de første par timer, som den altid har gjort!!!
Med så mange gevinster på spil, burde jeg i det mindste modtage mine penge hurtigst muligt, men først står jeg tom i to dage i træk, og når jeg kontakter support, får jeg at vide, at på grund af "tekniske problemer" ( ??) Jeg bliver nødt til at vente mindst yderligere 24 timer indtil to dage mere!!
Kan nogen hjælpe mig??
Automatisk oversættelse:
1 år siden
Jeg har indtil videre foretaget tre udbetalinger med kryptovalutaer. Den første var ret hurtig, på 24 timer. Den anden var langsommere, den tog 5 dage, og den tredje er nu ankommet efter 4 dage.
Den anden virkede lidt langsom, men jeg kan ikke klage, for de har altid betalt mig indtil videre.
Automatisk oversættelse:
1 år siden
Yes, that's always the most important thing in the end, to tell you the truth. And 5 days is not that long to wait, although I would expect a bit faster from crypto withdrawal, even in this case there may be some complications.
So I'm glad you got all 3 withdrawals and I hope you will continue to do well. ☘️
1 år siden
Jeg begyndte at spille på goralbet for to uger siden, jeg satte €50 ind for at prøve, og det lykkedes mig at vinde, indtil jeg nåede 90. Så jeg trak mine gevinster ud, og samme dag modtog jeg betalingen på min konto! Så jeg indsatte et højere beløb på saldoen, €500, da det gik godt for mig, som jeg så brugte i de seneste uger og vandt op til €750! Jeg foretog nogle udbetalinger i mellemtiden, og jeg havde aldrig nogen problemer, og lidt efter lidt kunne jeg sikkert indbetale op til €1000/1500, fordi de i udbetalingerne fortalte mig, at udbetalingen ville ankomme om to eller fem dage. For to dage siden ville jeg hæve mine gevinster efter en indbetaling på omkring €1500, og pludselig kommer udbetalingen ikke i løbet af de første par timer, som den altid har gjort!!!
Med så mange gevinster på spil, burde jeg i det mindste modtage mine penge hurtigst muligt, men først står jeg tom i to dage i træk, og når jeg kontakter support, får jeg at vide, at på grund af "tekniske problemer" ( ??) Jeg bliver nødt til at vente mindst yderligere 24 timer indtil to dage mere!!
Kan nogen hjælpe mig??
Automatisk oversættelse:
1 år siden
Hi, I would say there is nothing to worry about yet. You're at the beginning with the withdrawal and you say that so far they've all arrived so I wouldn't be skeptical and I would try to wait and see what happens. You also mentioned that it could take up to 5 days, so I would definitely be patient.
Also the casino has technical difficulties so you'll have to wait for that to be sorted out and of course it would be good to ask from time to time how your withdrawal is going.
We give casinos 14 days to sort everything out and send the money to the player. Hopefully you will get it much sooner and if not then we will try to help you.
Do you think you can handle it? 🙂
1 år siden
Okay, det gør jeg. Hvis du siger, at det tager op til to uger, vil jeg vente, selvom de 5 dage anbefalet af support er gået og stadig ingenting. Tak for din hjælp, jeg giver dig besked, hvis situationen forbedres eller ej. HEJ
Automatisk oversættelse:
1 år siden
Great I'm glad, of course if nothing changes let me know and we will try to help you.
I believe it won't be necessary.
Anyway, there's nothing new you've learned in these 5 days ? 😕
1 år siden
Hej Jaro, endelig nogle gode nyheder!
Det tog et stykke tid, selv før overførslen dukkede op i bankappen, men pengene kom for to dage siden! Faktisk havde støtten angivet, at denne brøkdel af tid var nødvendig. Nå, for mig er det vigtige at få løn, så er det lige meget hvor lang tid det tager... op til et vist punkt! 🙂
I fremtiden vil jeg se, hvordan problemet vil blive løst, men det ser ud til, at det tekniske problem ikke længere er der. Jeg går tilbage for at spille, mange tak for rådet!!!
Automatisk oversættelse:
SvarCiter1
1 år siden
That is truly incredible news!
I am so happy you can move on and/or completely forget about the issue 😀. You make the decision.
Either way, we appreciate you making our day happier. Hopefully, you will not experience any more issues. Since the caino appears to have resolved the issue, have you had any further experiences that would be worthwhile to share? Given how new the casino is, I would like to benefit from your insights. 😉
1 år siden
Hi,
unfortunately I think that this is ghost casino, no answer for days, in live chat support none ever answer, on mail also already 3-4 days no answer, looks like I lost 2100€.
They rejected my withdrawal id 400€ with excuse of rollover even I am pretty sure that rolliver is done, but even can’t make rollover cause they do not allow me to gamble anymore, not casino, not sportsbook and as I already said ghost casino, no one answer from this casino.
1 år siden
Hi!
It is a fresh casino; that's always tricky. Perhaps the support is not capable of keeping up with requests or that the quality is not actually very good. i've spotted such feedback in one user review saying that:
"Chat service is really bad they never anwser"
Additionally, I am not convinced it is fair to void the balance/winnings due to unfinished wagering. It would make more sense to let you wager until the requirement is made. Of course there could be more to it, so allow me a few questions first:
Can you still access your account? or perhps, how did they prohibit you from playing? Plus, what was your last conversation about - how precisely did they explain the voided withdrawal to you? Feel free to copy and paste the exact text or provide a screenshot if you have any.
I'll wait for the details; don't worry.
1 år siden
I just received autkmatic reply on mail that withdraw is rejected and to contact support who never replied. When I try to enter to sportsnook got system message stall is suspended. When want to enter to slot receive you can’t gamble or soemthing like that. And yes, i can enter but cant use. I would say that this is scam
Redigeret
1 år siden
In my opinion, this is a very unfortunate result for a newly established company in the market. Since communication with any member of the casino is essential in situations like this, I believe it would be wise to locate their social media profiles and attempt to use them as a means of communication.
To summarize, the most popular course of action is to file a complaint against this casino if all other options are exhausted. We have a good chance of finding out the merit of this issue if someone from their company chooses to get in touch with us.
Would you be interested in submitting another complaint?
1 år siden
Ever since I applied for a withdrawal, the withdrawal has not been made,
I was notified that this casino is closing.
Support is asking again for KYC documents that should have been submitted in the past.
It appears that another organization has already taken over the operation and is trying to illegally obtain my personal information.
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