Hej, er der nogen der har erfaring med online casinoet Grandwin2.com?
Jeg indsatte omkring 800 euro i sidste uge. Jeg har nu 53.000 euro...
Men det ser ikke ud til, at jeg nogensinde får den her pæne sum. Jeg har haft en udestående betaling på 2400 euro i 3 dage. Jeg har indsendt alle dokumenter til verifikation, men der er ikke sket noget, ikke engang et svar via e-mail. I livechatten bliver de ved med at sige, at de behandler det.
Hi there,
I bet you're talking about this website:
(this link won't probably work for you because, beacuse due to German legislation, non-licensed casinos must be hidden to users.)
Anyway, despite the first look, I'd say three days are hardly enough time to be scared. What about the account verification, have you already passed it without an issues?
I think it's best to give it some time. To be completely honest with you, we at Casino Guru provide casinos with 14 full days to finalize the payment and send the money, so for now, I truly suggest waiting.
Let me know when something changes, please, and hold on.
Ja, kontobekræftelsen blev gennemført. Nu siger de, at de også skal have en attesteret kopi af mit identitetskort. De har annulleret udbetalingerne i mere end en uge. Nogle gange siger de, at der er en udbetalingsgrænse på 5000 euro om ugen. Så siger de, at det er 500 pr. dag, og en anden gang siger de, det er 20.000 pr. måned... i hvert fald tror jeg ikke, at dette casino nogensinde vil betale ud, men jeg bliver vedholdende
When they are shifting constantly different information, I would not like it either.
However, it is important to note that unless you go through the whole verification process you will probably not be allowed to withdraw and that is perhaps why there have been so many rejections for withdrawals so far. You say you still have to verify the card, so I would try to cooperate and see what the casino comes up with or if you get the money.
Also, I saw that Tomas replied to your complaint so you can check it out and answer his questions.
Just click here. ⬅️
Hopefully this will be resolved as soon as possible and you will finally be able to say that you got everything in your account. If you have something new, let me know.
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