1 år siden
Hvis du vil diskutere noget i relation til Hunt Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Hunt Casino – generel debat
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1 år siden
Udbetaling har været afventende i mere end 5 dage.
Selvom du spørger, er det et punkt, der undersøges.
Er branchens hurtigste 30-minutters tilbagetrækning sand?
Jeg vil gerne høre om situationen, hvis andre lider af samme problem.
Automatisk oversættelse:
1 år siden
May I ask whether you passed the KYC (know your customer) verification yet?
I'm asking because it is still one of the most common reasons for delayed payments.
As far as I can tell the casino was reviewed just recently, no feedback to be found. 🙁
1 år siden
Der er ingen KYC på dette casino.
De beder ikke om KYC.
Selvom jeg fortæller dem, at jeg vil indsende personlige oplysninger såsom mit beboerkort og mit nummerkort, siger de bare "Vent venligst."
Automatisk oversættelse:
1 år siden
I know it sounds strange, but you may just need to wait. It sounds like they're simply busy and then don't even know what kind of documents they need from you. Anyway, if you wait for more than 2 weeks, then I'd suggest you submitting a complaint since that's enough time for processing any withdrawal.
2 måneder siden
Ind- og udbetalinger foretages ved hjælp af virtuelle valutaer.
I går blev kontoen undersøgt for mistanke om hvidvask.
Af denne grund er tilbagetrækninger i øjeblikket suspenderet.
KYC er afsluttet, og det samlede beløb er omkring $700.
Jeg var i stand til at hæve et større beløb uden problemer før.
Jeg forstår ikke, hvorfor min tilbagetrækning blev stoppet denne gang.
Hjælp venligst hvis du kan løse det.
Automatisk oversættelse:
2 måneder siden
Hello,
I'd say this is quite a serious matter. Shall we look into this situation more closely, please?
To me, it seems your account is just under investigation; the casino is suspecting you, but the final verdict has not been made. Is this correct?
There are two options available for you, I'd say.
First: you may wait for the casino to proceed with the investigation, there is still a chance you will make it out without restrictions.
Second: you may consider submitting a free-of-charge complaint, whose associated process is described here 👈 However, I believe that a final decision is still necessary to determine whether our specialists' investigation will actually be required.
I imagine this is a lot to process, so feel free to ask away.
2 måneder siden
tak for dit svar.
Som du siger, er min konto i øjeblikket under undersøgelse.
De sagde i går, at undersøgelsen ville tage 1-3 dage, men jeg stoler ikke rigtig på dem.
Og den endelige dom mangler endnu.
Jeg indgav en klage i går, men den blev afvist.
Jeg vil gerne vide, om det er muligt at se på situationen.
Automatisk oversættelse:
2 måneder siden
That shouldn't be long in this case, so I would wait for their final verdict.
However, your complaint was rejected because it concerns sports betting, which unfortunately we at Casino.Guru don't deal with, as we don't have any experts or a branch.
I can recommend a couple of sites that may be able to help you.
Check them out if you are interested:
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
Also, feel free to let us know how it goes and what you found out, because it might be helpful for other players in the future. Would that be possible please ?
I'll keep my fingers crossed that everything goes well and the investigation will be fine and you will get your money.
