Det afhænger af begge sider, du nævnte, og af den specifikke betalingsmetode.
Hvis du anmoder om en tilbagetrækning, skal den behandles af kasinoet. Ifølge min erfaring kan dette tage få minutter, dage, men nogle gange endda uger.
Når kasinoet godkender tilbagetrækningen, sender de disse oplysninger til betalingsudbyderen. Derefter afhænger det udelukkende af betalingsudbyderen og hastigheden for at overføre pengene mellem udbyderens bank og din bank.
Ifølge min erfaring modtog kunden pengene inden for 15 minutter, da vi for eksempel godkendte en udbetaling til Skrill, da det ikke er nødvendigt at overføre pengene fra en bank til en anden. Hvis du har en konto i samme bank som casinoet, så vil den selvfølgelig også være meget hurtigere. Desværre fortæller casinoet de fleste gange ikke, hvilke banker de bruger af sikkerhedsmæssige årsager.
Så har du de tilfælde, hvor kasinoet hævder, at de sendte pengene for uger siden, men spilleren modtog det aldrig. Derefter er problemet normalt på betalingsudbyderens side eller på din banks side. Det kan faktisk ske, at din bank nægter at acceptere pengene fra den udenlandske enhed (fordi beløbet er for højt, pengene overføres fra et 3. verdensland, afsenderen er ukendt osv.). Det gælder ofte for de amerikanske spillere. De fleste gange kan du ikke bare sende dem et beløb, de normalt ville tjene efter 6 måneder eller mere. Det ser mistænkeligt ud.
It depends on both sides you mentioned and on the specific payment method.
If you request a withdrawal, then it needs to be processed by the casino. According to my experience, this can take few minutes, days, but sometimes even weeks.
When the casino approves the withdrawal, they send this information to the payment provider. Then it exclusively depends on the payment provider and the speed of transferring the money between the provider's bank and your bank.
According to my experience, when we for example approved a withdrawal to Skrill, the customer received the money within 15 minutes since it's not necessary to transfer the money from one bank to another. If you have an account in the same bank as the casino, then of course, it will be much faster as well. Unfortunately, most of the times, the casino won't tell you which banks they use for security reasons.
Then you've got the cases where the casino claims they sent the money weeks ago, but the player never received it. Then the issue is usually on the payment provider's side or on your bank's side. It can actually happen that your bank refuses to accept the money from the foreign entity (because the amount is too high, the money is transferred from a 3rd world country, the sender is unknown etc). That often applies to the US players. Most of the times, you can't simply send them an amount they would normally earn after 6 months or more. It looks suspicious.
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