I think they want a payslip as a proof of income. The casino I play at doesn't only requires passport ID bank statement proof of address and card used to deposit
Så de burde faktisk acceptere kontoudtog.
Som Nigeljc sagde, beder de normalt om flere dokumenter som bevis for adresse, ID og sådan noget.
Hvis du har brug for yderligere hjælp, så tøv ikke med at skrive her 🫡
ICE CASINO AFVISET KONTOUDGØRELSE SOM INDKOMSTKILDE. SUPPORT KUNNE IKKE SVARE MIG, HVILKE ANDRE DOKUMENTER END BANKUDGØRELSE ER ACCEPTERbare. JEG SPØRGTE TO GANGE, OG DE fakturerede MIG TO GANGE.
ICE CASINO REJECTED BANK STATEMENT AS A SOURCE OF INCOME. SUPPORT COULD NOT ANSWER ME WHAT DOCUMENTS OTHER THAN BANK STATEMENT ARE ACCEPTABLE. I ASKED TWICE AND THEY BILLED ME TWICE.
KASYNO ICE ODRZUCILO WYCIAG BANKOWY JAKO ZRODLO DOCHODU.SUPORT NIE POTRAFIL MI ODPOWIEDZIEC NA PYTANIE ,,JAKIE DOKUMENTY OPROCZ WYCIAGU BANKOWEGO SA AKCEPTOWANE.DWA RAZY PYTALEM I DWA RAZY ROZLICZYLI MNIE.PROSZE O POMOC JAKIE DOKUMENTY SA AKTEPTOWANE
Hello,
I think it would be best to advise the casino about this particular document. Not about replacement. Do you know which time period this statement should cover for instance? I believe there must be something wrong with the document itself. No other document can confirm funds used for deposits.
Usually, it must be in .pdf format, showing the requested time period + providing your full address and name.
Try to ask the casino more specifically and let me know, please.
This is a screenshot from Betti casino showing what is needed to pass KYC.
I joined but won't be playing because I don't want anyone looking at my bank statements deciding whether I can afford to gamble or not
Thanks for the screenshot!
Must say I understand your point, I personally think the source of income should only be asked in case the player is suspected of fraud. However, the problem is the casino won't say it in the first place. Instead, additional verification is usually held. Hard to distinguish whether such a demand is fully justified. 🙁
Hi there.
If you still struggle, make sure to come back. We'll try to find some solution or advice. 🙌
Puts people like me off Betti are not even a registered GameStop casino not sure about Ice.
Hopefully, I got the point. Well, If you find the verification process somehow uncomfortable, it's better to go elsewhere. I pray you won't run out of alternatives. 🙂
Funny enough 😂 considering what I said I'd thought I'd see if I could pass their KYC verification requirements and have except one but I can't do that until I make a deposit and then they want proof it came out of my account. You give Betti a bad reputation rating but they dealt with my verification quickly and kept me informed as to what I needed. So I'm going to give them ago when I get some cash that Im owed I will let you know how I get on with the withdrawal process should I get a win.
I planned to find this Betti, but I can't do that on my own 🙂:

Care to help, please?
Even a bad casino can excel in customer service, one just usually needs to be cautious with all unfair rules and other catches.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
En platform for alle vores bestræbelser på at føre visionen om en mere sikker og transparent online gambling-branche ud i livet.
Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.