JackpotCity Casino – generel debat

Hvis du vil diskutere noget i relation til JackpotCity Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hello I heard of jackpot city through a friend ,I've played it for a few months now, a few things I love about the app is that it has a pretty big selection of games , i constantly win , I've won loyalty points and free spins , and more with the bonus wheel and the free entry tournaments, I ve also won real money in the tournaments, I've cashed out my loyalty points 2x since Ive Syed on this app and I just won more lyality points the other day on the bonus wheel , this games Is always , especially the 65% bonus credit on certain days

This app is full of bonuses and more surprises , ...this is my favorite casino so far

Hello, this useful and well-composed information should be mentioned in an "official" user review. Would you mind posting one? 🙂

Yes I definitely would but I don't know where to post it , can you point me in the right direction

Awesome, please follow this link: https://casino.guru/user-reviews#/reviews/guide and then just click/tap "write a review".

Thank you 🙂

My review is posted already thank you

Hej, ved du om det er sikkert at udbetale gevinsten?

Hello,

any chance that you're asking about depositing instead?

Check the casino's reputation here, would be also good to browse complaints, to get an idea about how the casino solves disputes.

To get better prepared, read our Fair Gambling Codex.

De skylder mig mere end 60 tusind dollars, og de har ikke betalt i mere end 15 dage. De kommer med alle nye ting, hver gang de afviser tilbagetrækningen. Er der noget jeg kan gøre mod denne fidus?

Can you paste the casino's latest reply, please? We'll try to help you out.

Ugyldig betalingsmetode

Hej Jossie

Tillykke med dine gevinster hos JackpotCity!

Desværre er vi ikke i stand til at behandle din tilbagetrækning på grund af følgende:

Dine bankoplysninger er ugyldige. Vælg venligst en alternativ bankmetode, eller bekræft dine bankoplysninger med kontoudtog eller annulleret check.

Log venligst ind på din konto og gå til fanen Banking for at opdatere din betalingsmetode. Alternativt kan du kontakte Live Chat på nedenstående link.

Skål,

Jackpot City-holdet

Hi, I can see you're from Peru and I remember some casinos have issues with sending money to banks in Latin America. I fully understand you'd like to receive the winnings as soon as possible, but it's also possible that the casino is just confused and they simply don't know how to send the money there or they lack some crucial information. You can try to contact the live chat and figure out which information they're missing so you can send it to them.

Kære Jossie

Mit navn er Juliana, fra Jackpotcity Casino. Jeg håber du har det godt.

Jeg vil gerne følge op på din henvendelse om vores chat. Afdelingen har oplyst, at betalingen fortsat bliver afvist af banken. Dette er den besked, de får: "Grænse overskredet: TRANSAKTION" AFVISET ID xxxx Eksternt ID xxxxxxxx. Det ser ud til, at det har med grænsen at gøre.

De sendte mig denne besked, fordi jeg bad dem om at sende mig en kvittering for den mislykkede transaktion

To me, it seems that the casino just can't use the wire transfer now, according to the message, the problem seems to be on the side of your bank, however. You can try to contact your bank and show the full transcription of this message: "Limit Exceeded: TRANSACTION" DECLINED ID xxxx External ID xxxxxxxx. 

Can you opt for a different payment option, has the casino suggested an alternative to you?

Jeg har en hævning, der tilsyneladende blev accepteret via det kreditkort, hvor de indsatte mig, det er første gang, det er blevet accepteret.

Forhåbentlig er alt løst godt, og jeg ender med at modtage de penge, der har en plads mellem 3 til 7 hverdage.

Hvis alt går godt, kan min sag tjene som et eksempel for peruvianske spillere.

tak skal du have

That sounds like a good start, let us know the moment you get your winnings if all end well🤞😉!

De har allerede betalt mig!!!

det var gennem mit kreditkort

alt godt

My sincere congratulations! 🙂

I'm quite surprised that the card transaction worked better than the banking transfer.

Stay well for now and visit us often😉

Godmorgen, jeg har et problem med dette casino, jeg bad om at hæve mine penge og indtil videre er de ikke blevet betalt, venter på en løsning, chatten virker ikke, den er ikke tilgængelig for klager, jeg venter på svar fra JACKPOT Casino

Hello there.

May I know whether your account has been fully verified yet? Is this your first withdrawal there? When was the withdrawal submitted, please?

It seems less than the past few weeks, right? You see:

"If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you."

Do not play your balance out, better stop playing until you pass the verification and get the money out from the casino.