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Joker.io Casino – generel debat (side 2)

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11 måneder siden
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Mag7
11 måneder siden
gbdk

The casino mixed two things together, and it feels like you keep doing the same. In my opinion, it is necessary to understand the differences. Let me try to explain that using examples:

"Dama NV is even so exemplary that they will also block you with an Estonian license if you have requested a block with their Curacao license."

It is not about the license; instead, it is about the Dama NV group. The license is irrelevant in this context; no one contacts the license provider on your behalf to guarantee the exclusion.

Thus it is the 1) Single-operator level.

Lince would have some influence if you, as a player, sent a request to the specific licensing authority and asked for self-exclusion with the whole license. Unfortunately, this option has never been consistently effective, except at the nationwide or license-wide level. Curacao has never provided this working option.

Now I believe you should have some idea why it is so troublesome to properly self-exclude in many casinos. As you can see, the national level—e.g., the Finnish license—has no use for the rest of the world. Aside from that, Curaçao has no option to globally self-exclude you from casinos under its license, so it is sadly up to the player to self-exclude on the operator level.

Casino groups are still "1) Single-operator level," and it makes no difference whether the casino has the same owner, management, design, or license if the terms do not specifically mention the group's ability to self-exclude based on a request made in one casino within the group.

However, sometimes the player is lucky, and support confirms that the player will be self-excluded from the entire group regardless of the terms. In such cases, license does not play a role; instead, I would recommend asking support to provide a full list of casinos where the request will be upheld—always ask and take screenshots. 👍🙏


As far as I can see across the forum, addicted players are very confident that if a casino is obviously a sister site to many others, they just need to ask once and the work is done. Very wrong and very dangerous idea.

In reality, it is not so simple, and actions based on unfounded assumptions usually end badly.



Radka
11 måneder siden
fidkgb

Jeg har altid ment, at jeg var udelukket fra Njord Ventures BV Curacao-licenserede casinogruppe. Jeg har aldrig påstået, at jeg var udelukket fra hele Curacao-licensen. Jeg ved ikke, hvor du har den idé fra. Og ja, jeg er blevet udelukket fra mange grupper, selvom det ikke fremgår af reglerne.

Automatisk oversættelse:
Radka
11 måneder siden
fidkgb

Så efter din mening betyder det ikke, at jeg er blokeret, når jeg får bekræftelse på det, og at jeg ikke vil kunne logge ind på nogen af ​​deres Curacao-licenser i 2022-2023. Sidste år blev denne blokering ophævet, uden at jeg fik noget at vide om det. Det siges bare, at der aldrig har været sådanne blokeringer.


Hvis der er én ting jeg hader, så er det at lyve, og et overraskende stort antal casinogrupper beskæftiger sig med det. Og det er bare en kendsgerning.


De behøvede ikke at indføre nogen restriktioner, så de gjorde det alligevel. Og hele ideen her var, om casinogruppen bare kunne fjerne de gamle restriktioner for casinogruppen og lade som om, de aldrig har eksisteret? Det tror jeg ikke, men du har tydeligvis din egen mening.

Automatisk oversættelse:
Radka
11 måneder siden
fidkgb

Og mange casinoer er faktisk stærkt forbundet med hinanden. Vi taler om casinoer, der har den samme kundeservice, den samme ledelse, de samme regler på siden. Ægte kopier af hinanden.


Et eksempel på denne ejers Jellona casino, som indeholdt regler, der omhandlede Bomb Casino. Så ja, jeg argumenterer stadig for, at blokering er ekstremt nemt at installere i denne type casinogrupper. Men når det ikke behøver at blive gjort, så bliver det heller ikke gjort.


file

Automatisk oversættelse:
Mag7
11 måneder siden
gbdk

Now I feel lost again; I have covered that all. Pardon me, but I won't do over the details multiple times every day. You have the answers but for some reason you are not applying them to the discussion, just repeating the same.

I have no idea how to proceed based on your responses.

Could you kindly read my last few posts once more? I'm sure you can find the parts matching your latest post.

Radka
11 måneder siden
fidkgb

Jeg gentager det samme, for du forstår det slet ikke. Og du blander forskellige ting sammen.


Men det er okay, det er min erfaring.

Automatisk oversættelse:
Mag7
11 måneder siden
gbdk

I hope you don't mind if I try again. I truly wish you were safer out there.

1) "Well, I've always meant that I was banned from the Njord Ventures BV Curacao licensed casino group. I have never claimed that I was banned from the entire Curacao license."

I asked about it, and you gave a license-based answer, as did the casino based on the screenshot you provided, so I also explained the differences to highlight them.

2) "And indeed, many casinos are strongly connected to each other. We are talking about casinos that have the same customer service, the same management, the same rules on the site. Real copies of each other."

This is not how you recognize whether each of those casinos allows players to self-exclude from the whole group by making a single request. It's better to check the rules to see if they clearly include this information; ideally, they should provide a list of all casinos within the group. Mentioning other casino names somewhere on the website means nothing; it provides no assurance about the official relation. Sometimes even the same owner/management is not enough.

Imagine that a support representative at a casino has stated, "Ok, this request is enough to self-exclude you from the entire group." How can you find out which specific casinos are included if the terms do not provide a list? I'd say, please ask the support for the lists and then keep a screenshot. You know how it ends when you try to complaint without those data. 🙁

3) blocking is extremely easy

From your side, it may be, but such an opinion won't help you achieve proper exclusion based on the current circumstances. We have been talking about the subject for ages.

4) And yes, I have been banned from many groups, even though this is not stated in the rules.

It could be, but once more, if you count on that without the precaution I have been talking about here, we won't help you if you come to complain or ask whether casinos can do that.

5) So, in your opinion, it doesn't mean that I'm blocked when I get confirmation of it and I won't be able to log in to any of their Curacao licenses in 2022-2023. Last year, this block was lifted without me being told anything about it. It's just being said that there have never been any such blocks.

Not sure I follow that—a combination of something I have never said and perhaps bad translation?

I'm glad to see you have been excluded, yet you keep asking what casinos can and can't do, so the answer is always the same: Casinos can do anything; the question is whether they followed standards or a fair approach.

I said I had no idea why the self-exclusion had been like that. I don't think this is a good call, BUT it always depends on what the casino confirmed to you under such circumstances, based on which rules—again, we are getting back to circumstances, hence my numerous explanations about how it normally works in specific situations. Conclusion? In 99% of cases, it should not have ever happened.

6) "And the whole idea here was, can the casino group just remove the old restrictions on the casino group, and pretend like they never existed? I don't think so, but clearly you have your own opinion."

Such behavior under specific circumstances (group rules, a list of casinos within the group, and so on) is unacceptable. That has been my opinion the whole time.


Perhaps this will help somehow. You don't need to respond and hopefully I did not fuel another misinterpretation. Take care, please.

Radka
11 måneder siden
fidkgb

Du forstår sikkert, at hvis jeg får en liste over casinoer, gælder den kun de nuværende sider. Denne casinogruppe åbner sandsynligvis et par nye casinoer om året.


Så listen er ubrugelig, når forbuddet gælder for både fremtidige og nuværende brugere.

Automatisk oversættelse:
Mag7
11 måneder siden
gbdk

No, actually, I mean something else, but good note—I was about to get to the newly opened casinos.

The list is always a good use, especially if a sister casino lets you register despite being on the list somewhere else or when the block has been lifted. Furthermore, not every casino group automatically excludes you from casinos that are not yet open. This is a particularly challenging aspect.

Yesterday I, too, asked Jozef about that. The answer? The situation is complicated and depends on the factors I have been reiterating throughout our discussion.

Does the casino/group/management/affiliate state such an option? Is it mentioned in the rules? Will the support team confirm this information to the player? How are potentially new casinos related and how does their system work? And so on.

I'm trying to repeat that casinos within the same group may have different people behind them, and without the list or concrete confirmation, you have empty hands when troubles arise. This applies particularly to future casinos.

It is truly inspiring to witness casinos going above and beyond standard. We, on the other hand, watch something different. Based on the complaints we continue to receive from addicted players, ensuring that all information is backed up, obtaining concrete confirmations, and being familiar with common scenarios may help avoid future problems.

Well, I didn't plan to compose such a long response, yet it happened again. My apologies. 🙂

Have a great Friday, please.

11 måneder siden
gbdk

Joker.io has a smooth interface and decent withdrawal speed from my experience. Just make sure to read the bonus terms carefully to avoid any confusion.

mimi001
11 måneder siden
gbdk

Hey, so if you had a good experience, how long did it take to withdraw? What payment method did you end up using? Did you also use some bonus and was there a time when you didn't read the terms and got into trouble? 

Jaro
11 måneder siden
gbdk

I actually had a pretty smooth experience with Joker.io. Withdrawal took around 24 hours via Skrill, which was faster than I expected. I did use a welcome bonus just made sure to read the wagering requirements carefully to avoid issues. A friend of mine didn’t check the terms once and ended up stuck waiting to unlock the funds, so now I always double-check. If you're looking for trusted sources for casino apps or want to download alternatives, Heyapks is worth a look too.

Redigeret
mimi001
11 måneder siden
gbdk

Thanks for describing your experience. Are you looking for something else to add to the bonuses you are playing with? Wagering is probably such an obvious thing to look at but are there other things you notice when you play with a bonus? 

In addition, I would ask you not to post forbidden links on the forum because if this continues, your account may be banned. 

Feel free to check our Terms and Conditions

Have a nice weekend.🙂

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