Kajot Casino – generel debat

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I wanted to find out if it is an acceptable thing, if during the casino verification Kajot wants a bank statement from me, and when I send him a pdf file with my data, etc. Kajot Casino tells me that the bank statement from the REVOLUT bank, which has 60 million users is not valid, BUT THEY HAVE NOT WRITTEN THIS NOW IN THE TERMS AND CONDITIONS

Hello,

it would need more details to figure out what seems to be the problem in this case. Did you use the one-time generated card, I wonder?

I would expect that the casino must suggest what is wrong, or what's missing.

Have you tried to ask the bank about it, please?

I sent an email to support@kajot-casino.com and it bounced back saying:

"The response from the remote server was: 454 TLS not available due to server configuration issue"

There is no live chat any more either so I don't know how to contact them.

Are they on the way out?

We have no such information at this moment, actually.

Do you experience some kind of issue?

Perhaps we could help somehow. Please let us know what's going on.

Hi Romi

Thanks for offering to help.

A small bonus has not been credited so I tried to contact them about that. It is not a major issue - I am more concerned that my email bounced back as it could be something of a red flag.

In that case, I hope that you'll be able to solve it with the casino.

Please let us know if you have any news from them.

How can I gwt in touch with their support? None of the emails works!

Don't they have any live chat? Do their emails not work, and do yours get bounced back or just go unanswered?

No, there's no live-chat anymore. I've tried 3 or 4 different email addresses, and every single time all of my messages bounces back with error. They do have a discord channel, but no answer from them through that either.

And I can't call their number from where I live. It's a matter of urgent responsible gambling issue, so it's super annoying that there's no way to contact them.

So, can you tell me more about what's going on with you? Do you think he could help with this? If you can't get an answer, I don't know what else you could try.