Kanuuna Casino – generel debat

Hvis du vil diskutere noget i relation til Kanuuna Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Virkelig uretfærdigt casino, jeg indsatte 1500 euro på én dag uden at hæve, derefter tilbydes der ingen bonusser osv. Jeg anbefaler alle at holde sig væk fra dette casino

Hi, it's too bad the casino cut you off from the bonuses right away. Did they give you any statement why they did that or not at all? I know that casinos can do this without giving a reason and they often mention "administrative decision" but I wonder if they told you something different. Just this one deposit did you make? 

nej det handler ikke om kun én indbetaling, de sagde bare at jeg ikke kan få bonusser når jeg ikke er fast kunde

And did they explain to you what it actually means to be a regular customer, though?

How long do you have to be playing there?🤷‍♀️

I would really like to know this.

Det fik jeg heller ikke rigtig svar på, hvor mange tusinde euro skal man tabe om dagen for overhovedet at få en form for bonus

So, do you still play there?

Jeg spillede og tabte alt, jeg fik ingen bonus, så da jeg spurgte om tingene, lukkede de kontoen permanent

Well, if there is no remaining balance, they actually can do that, you know. It is up to them who they will keep as a player.

It may seem harsh, but we are not able to do anything about it.