Do you know a casino that isn't reviewed on Casino Guru? (side 93)

Could you please explain to us what kind of platform it actually is?

I couldn't understand well.

Det er en platform, der formidler placering af væddemål på forskellige virksomheder. Jeg brugte platformen til at spille på Fair999-børsen.

Oh, alright. I thought it was an online casino, actually.

spinpolo.com

Selvom en Google-søgning efter dette link viser et resultat, der angiver, at dette casino engang blev anmeldt af Casino Guru, åbnes Casino Gurus hjemmeside, når man klikker på det, men der er intet bevis for det.

Jeg har et problem med dette specifikke casino angående udbetalinger og har indgivet en klage her i dag.

Yes, that means the casino is in our system and on the website, but not every player can see it due to regulations. So a VPN is apparently a tool that can help you see it.

But since you were able to create a complaint normally, it shouldn’t be a problem, since that’s the main thing you want to resolve.

Could you at least describe the situation a little bit, what’s going on with the withdrawals?

Jeg registrerede mig på dette casino. Før jeg overhovedet kunne foretage en indbetaling, blev jeg bedt om at bekræfte min identitet. Jeg bekræftede det med mit ID-kort, en selfie og bevis på adresse. Dette gjorde det muligt for mig at foretage en indbetaling. Efter min tredje indbetaling vandt jeg noget og ville hæve pengene. Casinoets hjemmeside krævede kun, at jeg uploadede mit ID-kort til verifikation. Det gjorde jeg. Så blev dokumentet angivet som "Under gennemgang" i fire dage, og der skete ingenting. Chatsupporten blev ved med at fortælle mig, at det ville blive løst inden for tre dage, og e-mails var de samme. Efter at have truet med at indgive en klage til Casino Guru og i dag skrevet, at jeg havde indsendt en, begyndte tingene endelig at bevæge sig. Pludselig blev mine penge refunderet til min konto, og denne gang bad de om mange flere dokumenter. Jeg uploadede også disse. Nu må vi se, om casinoet rent faktisk betaler, eller om det bare er en forsinkende taktik. Jeg vil have, at klagen offentliggøres og behandles, så vi kan lægge pres på casinoet.

Og et spørgsmål angående VPN'er. Hvilket land ville være egnet? Jeg har Schweiz, Finland, Tyskland, Frankrig, USA og Storbritannien at vælge imellem. Jeg ville virkelig sætte pris på at se denne anmeldelse.

Thanks for explaining the situation. We'll see what happens and how things go from here. Be sure to let me know if you have any updates. I hope the verification goes smoothly.

As for the VPN, I tried a few, but I couldn't get them to work, so I'll look into it and let you know.

Kunne du venligst tjekke ud og inkludere theoriginals.io?

Jeg vil gerne indgive en klage.

Oh, a review is already in the works.

Did you know you can file a complaint about a casino even if it's not in our database?

Nej, hvordan så?

Yes, you can still submit a complaint even if the casino isn't listed in our database.

When filling out the complaint form, simply select the option "I don't know the casino" or choose some other casino. Then, in the description of your complaint, mention the name of the casino you're having issues with and provide all the relevant details about your case.

Our complaint team will then review your submission and let you know if there's anything else they need from you.

I hope this helps.

Hi, I know a new casino. I was there and the registration went smoothly and so did the games. 🙂

wtf.games

Hey, I passed it on our data team so they can make a review. 🙂

Which games did you play there? Did you also withdraw something?

sugar rush 1000, big bass bonanza and fruity halloween.

no, i did not withdrawal.

Thank you, so, if you have more experiences with this casino, you can get back to me and brag about it. 😀

Good luck. 🍀