I betragtning af at jeg ikke modtog en "bekræftelsesmail" helt i starten, og at jeg ikke så en supportkontakt-mail nogen steder på min casinoside hos KENT, vil jeg gætte på, at der ikke er en - i hvert fald for mig. Den eneste form for kommunikation var LIVE CHAT, og de svarede mig enten på russisk, eller de forlod chatten eller lod mig sidde i chatten i dagevis - og når jeg siger dage, mener jeg DAGE. Mine gevinster var betydelige, og jeg ville helt sikkert vente i DAGE på over 100.000 dollars.
Har jeg nævnt, at de øjeblikkeligt lukkede min konto for mig kort efter jeg vandt, og nu har jeg ingen adgang - jeg kan ikke engang ændre min adgangskode for at komme ind osv... så det er derfor, jeg har den mistanke, jeg har - at de ikke er et ordentligt og moralsk casino, der vil betale kunder, når de vinder STORE beløb. Jeg var nødt til at give afkald på over 100.000 dollars, da de gjorde dette.
Kender du til en måde, hvorpå jeg kan få dette tilbage? Jeg mener, det forekommer mig, at denne tråd er meget "PRO" KENT Casino - hvilket jo er fint, men min oplevelse var, at de ikke havde andet end et røveri, hvilket jeg synes er et FINALMANDAG. Hvad kunne være værre at gøre mod en kunde end dette?
Well, considering I didn't get a "verification email" at the very beginning and that I did not see a support contact email anywhere on my casino site at KENT, I am going to take an educated guess that there isn't one - for me anyway. The only form of communication was LIVE CHAT, and they would either answer me in Russian, or they would leave or let me sit in the chat for days - and when I say days, I mean DAYS. My winnings were significant, and I would definitely wait DAYS for over 100,000 dollars.
Have I mentioned that they immediately shut down my account on me shortly after I won, and now I have no entry - I can't even change my password to get in, etc... so this is why I have the suspicions I have - that they are not a decent and moral casino, that will pay clients when they win LARGE amounts. I had to let go of over 100,000 dollars when they did this.
Do you know of some way that I can recover this? I mean, it seems to me that this thread is very "PRO" KENT Casino - which is nice and all, but my experience there was nothing but a robbery on their part, which I feel is a SCAM move. What could be worse to do to a customer than this?
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