Kent Casino – generel debat (side 2)

Well, considering I didn't get a "verification email" at the very beginning and that I did not see a support contact email anywhere on my casino site at KENT, I am going to take an educated guess that there isn't one - for me anyway. The only form of communication was LIVE CHAT, and they would either answer me in Russian, or they would leave or let me sit in the chat for days - and when I say days, I mean DAYS. My winnings were significant, and I would definitely wait DAYS for over 100,000 dollars.

Have I mentioned that they immediately shut down my account on me shortly after I won, and now I have no entry - I can't even change my password to get in, etc... so this is why I have the suspicions I have - that they are not a decent and moral casino, that will pay clients when they win LARGE amounts. I had to let go of over 100,000 dollars when they did this.

Do you know of some way that I can recover this? I mean, it seems to me that this thread is very "PRO" KENT Casino - which is nice and all, but my experience there was nothing but a robbery on their part, which I feel is a SCAM move. What could be worse to do to a customer than this?

You still have the option to submit a complaint, of course. Right?

Just tell me, please, if I understood correctly that you have no access whatsoever to your account with the remaining balance in it. Is it so?

Didn't they send any email to you with an explanation?

Such an email could easily end up in the spam box, so please check that one as well and let us know.

Stay the hell away from this site!

Hello, could you tell us what happened to you at this casino that made you form this opinion? Maybe we’ll be able to help you. Could you please describe the situation in a little more detail?

ITs a fraudulent site, thats why. I have supplied screenshots of my 230,000 - Winnings. Told to deposit the min of $50 - then asked to deposit another amount in order to get my winnings. As soon as I questioned this with the LIVE chat, the live chat disappeared, and now (not surprised), my account has been disabled? Fake casinos like this SHOULD BE banned and should be punishable legally - IT is theft! DISGUSTING! The saying if its too good to be true? Then it is probably not real? --- This saying could not be more correct. I also not that they has a previous page within this forum that was blocked? ALl reviews indicate the same issue - FAKE site.

They do not have a complaint process as the site is fraudulent - They are not registered with any gaming authority - https://kent.casino/en

Sure, if that’s how you feel and you believe the casino took something from you that they shouldn’t have and had no valid reason to do so, I’d recommend opening a complaint on our website if you’re interested.

You don’t need to go through the casino’s website yourself. Our team will try to help you with the situation. From what I’ve seen, the casino has a relatively high Safety Index, so I’d expect them to take the matter seriously and, at the very least, provide an explanation for why this happened.

So, are you willing to give it a try?

That is not how I feel - This is based on fact. There is no complaint process. The high Safety Index, that you speak of are "odd" reviews - when I questioned my winnings then my account was deleted - after being told to deposit the min $50 - then being told that i need to deposit $120 to get my winnings

Why was my review rejected??? do you want people being scammed????

Hello, your "review" was rejected because it is not even a sentence. You know, the review is not a place to vent; for instance, it is there to explain why you added a negative score. It is meant to help others by explaining your experience in the best detail you can. You are not reviewing casinos out of vengeance but to share your experience and let readers draw their own conclusions. In such cases it would be very helpful to show here how the casino asked for those deposits so the actual sender email would be visible. This is what a real, factual warning looks like, for example.

If you prefer to ignore the free investigation option, that is your choice, but do not expect others to help you out. We have the complaints to prove casinos' wrongdoings.

Please consider that again. Thank you.