LOB bet Casino – generel debat

Hvis du vil diskutere noget i relation til LOB bet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

God morgen

Jeg forsøger at hæve mine penge, og jeg kan ikke, fordi de siger, at jeg ikke har kontoen bekræftet, men jeg har gjort hele proceduren og ingen svar mig

kan du hjælpe venligst

kan du hjælpe venligst

God morgen

Jeg har allerede registreret mine elementer, og min konto er endnu ikke bekræftet

Kan du hjælpe venligst

Hvad har du brug for mere?

Jeg forsøger at komme i kontakt med dig i chatten uden held

Tak

Hello there!

It's good you come here and showed us your issue.

The way I see it, you are only warned about the payment method. According to the printscreen, it does not say your account isn't verified now.

It only says you are supposed to use the same payment option used for the deposit. For example, if you deposited by Skrill, for the withdrawal you must pick the Skrill option as well.

I guess it is worth a try. Do that, then let us know how it went, ok?

God morgen

Tak for svaret, men tilbagetrækningsmulighed via skrill er ikke tilgængelig og hvordan kan jeg bekræfte, at min konto stadig ikke er verificeret, og ingen svarer

Tak

Hello.

I see now.

I mean have you received a confirmation your account has been successfully verified? If not, I fear you can't do that you your own now.

I would check the terms and conditions, or T&C, to find more information about how the verification process works in this casino.

Additionally, I would try the "online help" page:

Can you do that? Come back and let me know how far you got yourself, please.

Did you find a solution ?

I have the same issue with Lobbet

I cant withdraw my money because I cant verify my account

in the verification there’s only Montenegro or Serbia options

Hello!

May I know under which country did you register your casino account? I'm trying to find out the cause of this situation.

Surely you asked the casino, didn't you? How did they explain, please?

Hello thank you for your attention, I registered my account on Lobbet as a Moroccan, as it was the available at the time. However, I have been facing difficulties with verifying my account. When I contacted the support team, they advised me to send my documents via email for verification. Despite my multiple attempts, I have not received any response from them yet.

I’ll keep trying to contact them and get my account verified but I kinda want reassurance that if I got verified the Skrill option will be available to withdraw, because thats the only way I can get my money

So for the moment, it sounds more like a technical issue to me. You know, I got a bit worried when you wrote only Montenegro or Serbia options are available to pass the verification. Luckily the casino offered an alternative.

When did you send those documents, please? Trying to get the full picture of the process you're undertaking now. 🤔

As goes for the payment option usually the casinos prefer the same option for deposit and withdrawal, sadly it's subject to change based on the options available for the current moment. I would ask the support or chat agent strictly about that. Just to be prepared.

What do you think?