Jeg deler dette som en advarsel til andre spillere.
Jeg havde en kæmpe gevinst (8.000 gange min indsats) på Zeus vs Hades 250 fra Pragmatic Slots. Da jeg forsøgte at hæve mine gevinster, fortalte casinoet mig, at gevinsten skulle sendes til spiludbyderen for verifikation.
Jeg fik at vide, at dette ville blive løst inden for 24 timer, men der er gået mere end 24 timer, og der er stadig ingen løsning.
Efter de 24 timer udsætter de stadig sagen og siger, at jeg skal vente, at det snart bliver løst, og at jeg skal forholde mig rolig.
Lige nu føles dette ikke sikkert eller pålideligt – især hvis du vinder et betydeligt beløb. Baseret på min erfaring kan du opleve forsinkelser/problemer, når du forsøger at hæve større gevinster.
Jeg håber, de løser min sag hurtigt, men indtil da synes jeg, at spillerne skal være forsigtige.
I’m sharing this as a warning for other players.
I had a huge win (8,000x my stake) on Zeus vs Hades 250 from Pragmatic Slots. When I tried to withdraw my winnings, the casino told me the win had to be sent to the game provider for verification.
I was told this would be resolved within 24 hours, but more than 24 hours have passed and there is still no resolution.
After those 24 hours, they are still delaying the case, telling me to wait, that it will be resolved soon, and that I should stay calm.
At the moment, this does not feel safe or reliable — especially if you win a significant amount. Based on my experience, you may face delays/problems when trying to withdraw bigger winnings.
I hope they resolve my case quickly, but until then, I think players should be careful.
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