2 år siden
Ja, så er jeg endnu et offer for denne casinofidus.
Venter på et overskud på 500 euro på olympusplay, kan jeg sætte kryds ved dem.
Har en klage her, men ingen ser ud til at bekymre sig.
Automatisk oversættelse:
Maximal Wins Casino – generel debat (side 3)
2 år siden
Hello, you chose a casino with a very bad reputation. It's no surprise you have a problem there. Even though the complaint team put their efforts to help with your case. As you can see in your complaint communication thread, we are now waiting for the casino's reaction.
As far as I checked you made it through KYC (what was the initial reason for this complaint) and now you wait for the successful withdrawal. Is this correct, please?
2 år siden
Ja, Radka, det er rigtigt, jeg skriver til hende hver dag, og jeg bliver afskrækket
Automatisk oversættelse:
2 år siden
Hi all. I'm new here. Just thought I would pipe up, I am awaiting for a €2500 withdrawal and not had any contact for 7 days. The website itself is great, they have really good slots and I have found the customer service and bonuses to be great, I'm just worried I won't get paid out. I have mentioned in a email to them about this site and now is a chance to make a good reputation. I will update if I get any responses....
2 år siden
Hello, thank you in advance for your update.
If anything goes wrong, you can submit a complaint. Let's hope it will not be necessary, however.
2 år siden
Jeg kan kun bekræfte, hvad du rapporterer her om MaximalWins. Jeg har ventet på min udbetaling i næsten tre måneder, og jeg bliver altid afskrækket, og valget af ord i chatten er det samme som dit. E-mails fra min side besvares slet ikke længere
Automatisk oversættelse:
2 år siden
Hello, this is the reason why we strictly do not recommend anybody to play in such a casino - very bad reputation, no license at all 🙁.
2 år siden
My status has not changed since 3rd jan, the pending withdrawl of €2500 is still pending. Will keep you updated, I hope they pay out but not feeling hopeful. If they don’t pay out, what good will raising a complaint here do? I could also try and get my bank to refund money I deposited?
2 år siden
Hello not sure about the bank refund. The complaint makes sense in case that there are some signs that there is a will to debate. The last complaint was successfully resolved. I'd give it a try.
2 år siden
How is it possible that any withdrawal is pending for 8 days? I don't understand it and I don't think that any player would continue playing there if you know that the withdrawals take so much time.
2 år siden
I’ve been waiting since October on a fully verified account.
I can’t see any of us getting anything
2 år siden
Still no update, withdrawl is still showing as pending…… my other payout at platinum club vip has paid out and that withdrawl was made after this one. If this is fraud I will report to my bank and try and claim it back.
2 år siden
It’s a shame as they have great slots and customer service is spot on. They also have great reload bonuses so I hope they pay out so I can continue to use the casino……
2 år siden
Still no update and email response is the same. Gutted. I will report it as fraud at my bank after the 21 working days and try and get my money back.
2 år siden
Let us know how it goes with the bank.
2 år siden
Today is 21 working days, here is email I just sent to support:-
Hello. Today is 21 working days since my withdrawal request. There has been no movement and no email update.
I wish to make a official complaint. If this is not resolved today, I will raise a complaint through the website listed above..
This withdrawal is been carefully monitored by:-
https://casino.guru/maximal-wins-casino-review
Your casino gets a terrible review here, it appears no-one has ever been paid out from this site…… now is your chance to change that, I will update website either way but surely good publicity is better than bad reviews?
Thanks.
I will open a complaint on here tomorrow.
not looking good, looks like 100% fraud……..
2 år siden
Hello, I would say it is a fair and straight reminder you wrote. Although I am not sure if they care.
2 år siden
I have raised a complaint on here.
2 år siden
I have been waiting since 20th of October 2021 for my withdrawal of 5000 euros.
It has been over 100 days and I doubt I will recieve my winnings. For over 100 days. Let that sink in.
I'm actually fuming with anger, this amount of money is life changing and they shouldn't be able to get away with this. This casino shouldn't be able do business at all.
Chatsupport is basically non existent. They told me the withdrawal is still under review and they casually ask me to wait after I've already been waiting for 100 days. It's completely ridiculous.
This terrible casino is destroying peoples lives.
