10 måneder siden
Hej. Jeg registrerede mig hos neonixcasino i dag. Jeg betalte med Skrill, men pengene kom ikke. Kunne du tage et kig på kasinoet? kan ikke finde noget om dette casino. Tak
Automatisk oversættelse:
Neonix Casino anmeldelse
10 måneder siden
Hello. I can see that we do not have this casino in our database, so I will pass it to our data team straight away 😉.
In the mean time, have you checked with their support, either live chat or by email, what could be the issue, maybe? 🤷♀️ I would certainly recommend you to do so.
Here I have some useful guide about Skrill for you, just click/tap on this link 👈.
"Skrill deposits require you to log into your account to verify the transaction. You must also confirm the deposit by entering your Skrill PIN and a 6-digit verification code sent to your e-mail or phone number. After authorizing the transaction, the funds are transferred from your e-wallet to the operator. You will see your casino balance update near-instantly, confirming the deposit was successful."
Just to make sure everything was ok at your side: Did you make sure that you have authorized your transaction? Have you checked if the money actually "left" your bank account?
Could you try all those possibilities and let us know how it goes? Will wait for your answer 🙂.
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10 måneder siden
Hej. I chatten fortalte de mig, at jeg måtte vente, og at jeg ville få besked. Jeg sendte dem alle bekræftelser fra Skrill. Mine penge er blevet debiteret i 26 timer nu.
vil holde dig opdateret
Automatisk oversættelse:
1
10 måneder siden
Hello. Thank you for the info, good on you, and I'm sorry the issue still continues. Have you, by any chance, also tried to contact their support by email? Maybe they could give you some more answers about what could cause all this. The best way to solve any problem is always cooperate with the casino, so I'm glad you do so 😉.
Our data team has already started to "look" at the Neonix Casino, so please let us know if anything changes and of course if you see all this going nowhere, our team in Resolution Center will try to help.
10 måneder siden
Hej
Jeg spurgte igen i chatten i dag. Jeg var nødt til at verificere mig selv, og så kan de tilføje beløbet til mig manuelt. Jeg har nu sendt mine dokumenter.
Automatisk oversættelse:
10 måneder siden
opdatering. Jeg har modtaget en e-mail om, at min konto ikke er bekræftet. Nu vil de have en selfie med et stykke papir med dato og casinonavn. Mine penge er stadig ikke på kontoen. 5 dage for en Skrill-indbetaling er aldrig sket for mig. Jeg ser frem til din anmeldelse.
Med venlig hilsen
PS jeg har lige fået det her.
Indbetalingen er forsinket på grund af den høje belastning på betalingssystemet, den går igennem, før den krediteres din konto.
Redigeret af forfatter 10 måneder siden
Automatisk oversættelse:
10 måneder siden
I'm sorry, but this can happen 🙁.
Well, I would do everything to get the money out of the casino. Once you are fully verified, I bet you'll be okay for some time. At least the casino admits they are overwhelmed, so we don't need to speculate.
I hope it will be good pretty soon!
10 måneder siden
🙌 Awesome! Thank you for the notice. It took almost a full week, I see.
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