Novibet Casino – generel debat

Hvis du vil diskutere noget i relation til Novibet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Virkelig dårligt casino, de betaler ikke gevinster, de tjekker ikke dokumenter, selv når de spørger efter dem.

kundeservice er skandaløst.

Jeg har indsendt dokumenterne, og min konto viser, at den er blevet verificeret, men de beder stadig om dokumenter, som jeg har genindsendt mange gange.

Hi, from what I can see, the casino is closed. So you play in this casino and you have a problem with verification and withdrawal ? 

As for the documents, you asked the casino why they keep requesting more when you are verified and nothing happens when you provide them ? 

How long has the whole situation been going on, please ? 

I will wait for the answer.

Hej, jeg har i går anmodet om udbetaling fra det pågældende casino. Hvordan er dette muligt, hvis det pågældende casino er lukket? Kontoverifikationen er stadig i gang. Kundeservicen er ikke længere aktiv.

So the casino is closed, as I can see from our review, but you still managed to get in there last night? To be honest, I don't know if you'll get your money back or how this will end, but if there's nothing else you can do, I'd probably open a complaint on our site. Maybe they could help us out.

Will you give it a try? 

Jeg har formået at foretage indbetalinger, og nu venter jeg på en udbetaling. Jeg vil gerne indgive en klage, hvis I kan hjælpe mig med at få udbetalingen ind på min konto.

I see that the complaint has already been filed; let's hope you'll be able to get your money back. 🙂

Hej! Hvordan endte det her? Jeg så, at din klage blev løst, fik du endelig pengene? Jeg havde præcis samme situation, og hævningerne er sat på pause.

Hi, how long have you been waiting for your money?

If the player marked this complaint as resolved, I hope they did actually receive their funds and that everything ended well, although I can’t say that with 100% certainty, since sometimes players mark a complaint as resolved even if it wasn’t truly resolved.

But I believe that’s not the case here and that the player really did receive their money. However, we can focus on your situation instead, feel free to describe it in a bit more detail and I can try to suggest what the best next step might be for the coming days.