PalmSlots Online Casino – generel debat (side 14)

Hej, min udbetaling har været behandlet i et par dage nu, men den er stadig "under behandling", og pengene er ikke ankommet til min konto. De fortæller mig ikke noget i chatten...

Well, I'm not sure whether you saw the casino review, but I honestly hope they will pay you eventually.

I would find a different casino, just in case. 👈👈

Godaften, jeg har anmodet om permanent lukning af min konto på Palmslots casino i en uge nu via WhatsApp, chat og e-mail, og de skaber kun forhindringer og spørger konstant om årsager uden at lukke kontoen.

Greetings, I'm sorry that it's been a week already. I think that such a request should be resolved promptly if you have already requested it through multiple channels. On the other hand, I understand that the casino is trying to retain players, but if you have said several times that you want your account permanently closed, then I don't see why the casino hasn't done so yet. 

Did you give them a reason when they asked? Maybe that would help speed up the process. If you say you just want to close your account, then they may try to persuade you to stay, which is common practice at casinos.