Bemærk: Jeg er opmærksom på og undskylder for længden af denne kommentar. Vær venlig at tage situationens omfang i betragtning.
Jeg ville gerne give en opdatering her i håb om at kunne få et par øjne uden for Michal til at vurdere situationen, eller at jeg kan få Michal til at vurdere situationen fuldt ud. Jeg er klar over, at personale uden for det officielle klageteam kan have begrænsede beføjelser til at gøre noget, men måske kan den, der læser dette, sætte dette på radaren hos en relevant person. Michal har, ud fra den begrænsede mængde, han har beskæftiget sig med emnet, præsenteret sin holdning som værende uhåndterlig, så tilgiv mig, at jeg ikke vender tilbage til ham med det samme.
Fremover vil jeg omtale Paradise 8 og søstersiden ThisIsVegas casino som TIV.
Først en meget kort opsummering af min situation. TIV har konfiskeret $111.758 af min saldo. Derudover har jeg utvetydigt fremsat påstande om, at de har fabrikeret resultater i de turneringer, de afholdt, en holdning, jeg har forklaret i detaljer, og som jeg har fremlagt en betydelig mængde beviser og dokumentation for. TIV konfiskerede mine sidste $31.608 med begrundelse for, at jeg havde fremsat offentlige klager mod dem. Desuden påstår de bagvaskelse. De relevante detaljer for denne situation ville være for lange at gentage i den givne plads. Derfor giver jeg det relevante link til en korrekt opsummering af tidligere detaljer:
https://www.gamblingforums.com/threads/issues-at-thisisvegas-paradise-8-80-150-revoked.26683/
(Hvis du har en politik mod links og trækker dem tilbage, bør en henvisning til dem stadig være registreret.)
Jeg forventer ikke, at du læser hele indlægget, inden du svarer næste gang, men et kort blik på det ville være passende for at få en fornemmelse af omfanget af den klage, jeg har fremsat mod TIV. Jeg har fremsat 3 separate klager her mod TIV, som alle blev afvist af Michal. Mere om det senere.
Før jeg indgav min tredje klage her, skrev jeg en detaljeret beskrivelse af situationen på Casinomeister:
https://www.casinomeister.com/forums/threads/serious-issues-at-casino-111-758-of-my-balance-revoked.102103/
Kommentarerne til det opslag mod TIV inkluderede "Det kan meget vel være det værste casino, jeg nogensinde har hørt om" og "Ulækker og modbydelig gruppe, efter hvad det lyder". Der var ingen kommentarer til deres forsvar. Hvad angår Casinomeister selv, ser deres officielle offentlige svar, udover "TIV er berygtet for at ignorere spillerklager, så vi kunne alligevel ikke gøre meget for at hjælpe ham", udover at have været:
- Siden har ingen licens
-De har nogle af de mest aggressive vilkår, jeg har set - en udbetalingsgrænse på $500/uge på basisniveauet, gratis chips påvirker kontantbeholdninger, 10x udbetalingslofter på beskedne indbetalinger, udbetalingsgebyrer på $10+, og saldi fortabes efter 90 dages inaktivitet.
- Sider og sider og sider med regler, som de kan bruge til at hæve din saldo, inklusive en du nævner "Skulle casinoet på et hvilket som helst tidspunkt opdage en aktiv eller tidligere klage/tvist/kritik på et offentligt forum eller en blog eller enhver anden type hjemmeside." (og det specificerer ikke engang deres egen hjemmeside i den klausul, så enhver vagt negativ feedback fra fællesskabet tæller).
... og chok-rædsel, da du vandt noget, stjal de pengene. Det er ikke hasardspil, det er svindel ... og du blev fuldstændig lammet. Hvis det er for godt til at være sandt ...
Hele din argumentation kræver et grundlag for, at den anden side handler i en vis grad af god tro. Hvis de ikke gør det - og husk, at de slet ikke har nogen licens - så var deres intention at lokke dig med, få dig til at indbetale og spille om præmier, de ikke har til hensigt at honorere.
Dette svar tog fejl af licensdelen. De havde licens, da jeg spillede der. Det var også lidt reduktivt, bestemt ikke udtømmende, og i betragtning af tidligere historie sandsynligvis designet til at give mig et par forsøg. Men i forbindelse med andre kommentarer, nogle via privat besked, virker det meget sandsynligt, at Casinomeister ikke købte TIVs positioner.
TIV svarede ikke på det indlæg. I stedet, da jeg var i gang med min tredje klage mod dem her hos Casino Guru, henviste de Michal til et tidligere indlæg, jeg havde lavet hos Casinomeister. Dette var imod Slotastic casino. Til sidst var der en irettesættelse fra den ledende Casinomeister-administrator Max Drayman. Michal citerede følgende uddrag for mig og sagde, at han ikke længere ville behandle min sag:
Ja, det lader til at være et mønster med dine indlæg: du siger noget, der ikke er sandt -- normalt hævder du at være offer for det ene eller det andet -- og når du bliver korrigeret med beviser, siger du "Jeg forsøgte ikke at antyde blaa blaa".
og
Jeg mener, at hvis du undgik den hårdtslående tilgang og i første omgang sejlede lidt tættere på sandheden, ville sådanne "misforståelser" være meget sjældnere. Derudover ville din tid her være meget mindre fyldt med de spændinger, der uundgåeligt følger af, at vi konstant skal overvåge dine indlæg for at imødegå dine falske påstande og selviske fordrejninger af fakta.
.....
Note: I am aware of and apologize for the length of this comment. Please take into consideration the scale of the situation.
I wanted to give an update here in the hopes that I can induce a pair of eyes outside of Michal to appraise the situation, or that I can get Michal to appraise the situation in full. I am aware personnel outside of the official complaints team may have limited power to do anything, but maybe whoever reads this can put this on the radar of someone relevant. Michal, from the limited amount he has engaged the subject, has presented his position as being intractable, so forgive me for not going back to him straight away.
Henceforth, I shall refer to Paradise 8 and sister site ThisIsVegas casino as TIV.
First, a very brief recap of my situation. TIV has confiscated $111,758 of my balance. In addition, I have unequivocally made allegations that they've fabricated scores in the tournaments they ran, a position I have explained at great length and for which I have provided a substantial amount of evidence and documentation for. TIV confiscated my last $31,608 under justification that I had made public complaints against them. Moreso, they allege slander. The details relevant to this situation would be too lengthy to repeat in the space provided. Therefore, I am providing the appropriate link for a proper summary of previous details:
https://www.gamblingforums.com/threads/issues-at-thisisvegas-paradise-8-80-150-revoked.26683/
(If you have a policy against links and retract them, a reference to them should still be on record.)
I do not expect you to read that whole post prior to your next response, but a momentary glance at it I think would be appropriate to get a sense of scale of the complaint that I have rendered against TIV. I had made 3 separate complaints here against TIV, all dismissed by Michal. More on that later.
Prior to issuing my 3rd complaint here, I posted about the situation in detail at Casinomeister:
https://www.casinomeister.com/forums/threads/serious-issues-at-casino-111-758-of-my-balance-revoked.102103/
Comments from that post against TIV included "That may very well be the worst casino I've ever heard of" and "Vile & disgusting group by the sounds of it". There were no comments in their defense. As for Casinomeister itself, its official public response, aside from "TIV is notorious for ignoring player complaints so we couldn't do much to help him anyway" seems to have been:
-The site has no license
-They have some of the most predatory terms I've seen - $500/week withdrawal limit at the base tier, free chips taint cash balances, 10x withdrawal caps on modest deposits, $10+ withdrawal fees, balances forfeit after 90 days of inactivity.
-Pages and pages and pages of rules that they can use to take your balance, including one you mention "Should at any time the casino discover an active or past complaint/dispute/criticism on a public forum or blog or any other type of website." (and it doesn't even specify their own site in that clause, so any vaguely negative community feedback counts).
... and shock horror, when you won something, they stole the money. It's not gambling, it's fraud... and you got done up like a kipper. If it's too good to be true...
Your entire argument requires a foundation that the other side is acting with some level of good faith. If they are not - and recall they have no license at all - then their intention was to string you along, get you depositing and playing for prizes they have no intention of honouring.
This response got the licensing part wrong. They were licensed when I played there. It also was a bit reductive, definitely not comprehensive, and, given prior history, likely designed to take a shot or two at me as well. Still, in conjunction with other comments, some through PM, it seems very likely Casinomeister was not buying TIV's positions.
TIV did not respond to that post. Instead, when I was prosecuting my third complaint against them here at Casino Guru, they directed Michal to a previous post I had made at Casinomeister. This one was against Slotastic casino. At the end of it was an admonishment by senior Casinomeister administrator Max Drayman. Michal quoted at me the following excerpts and stated he would no longer be considering my case:
Yes, well, that appears to be a pattern with your posts: you say something that isn't true -- usually claiming to be the victim of one thing or another -- and when you are corrected with supporting evidence you say "I was not trying to imply blaa blaa blaa".
and
I suggest that if you avoided the hard-done-by approach and sailed a little closer to the truth in the first place such "misunderstandings" would be a lot less frequent. Also, your time here would be a lot less fraught with the tensions that inevitably result from us having to constantly monitor your posts to counter your false claims and self-serving distortions of the facts.
.....
Til kontekst har jeg været en professionel spiller med stor volumen på fuld tid de sidste 19 år. Forudsigeligt opstod der konflikter. Med tiden har jeg modtaget 8 formelle klager hos Casinomeister. I realtid var der ingen problemer med disse klager. Men da Max Drayman endelig gjorde status over, hvor mange klager jeg havde indsamlet, var der en markant ændring i hans opførsel over for mig. Han kunne ikke lide, at jeg udelukkende brugte hans hjemmeside til at forsøge at få indflydelse i klager, og at jeg nogle gange postede på mere end én hjemmeside i et forsøg på at udvide denne indflydelse. Jeg svarede i mit Slotastic-indlæg, som han anså for at være overdrevet, idet jeg i bund og grund sagde, at det kunne være godt at være en smule provokerende i sine indlæg, fordi det ville fremprovokere reaktioner, der ville øge antallet af visninger, hvilket ville øge din indflydelse mod et casino, hvis du fremførte et legitimt synspunkt. Det burde jeg nok ikke have sagt. Alligevel havde jeg taget dybt afstand fra Draymans kommentarer, fordi jeg anså dem for at være direkte falske og et produkt af reaktionær og overfladisk analyse. Jeg havde ikke løjet om noget. De klager, jeg havde fremsat, var væsentlige, legitime og fremsat som en sidste udvej. Desuden er det stadig ret uklart, hvad han overhovedet henviste til (han nægter stadig at uddybe). Da Max Drayman havde lukket tråden og ikke ville tillade nogen mulighed for at kommentere offentligt, havde jeg oprindeligt besluttet bare at gå videre fra disse kommentarer, fordi de var i slutningen af en klage, som jeg ikke længere retsforfulgte.
Da disse kommentarer nu var relevante igen, kontaktede jeg Max Drayman og forklarede situationen. Jeg bad ham om at gribe ind, fordi det blev brugt til at frikende et casino, som jeg mener, han følte var skyldigt. Han tøvede et stykke tid og sagde, at han "tænkte over det". Til sidst indtog han den holdning, at han ikke ville gøre noget, fordi "jeg ikke ville sætte pris på, at CasinoGuru fortalte os, hvordan vi skulle drive vores forretning, så jeg har ikke tænkt mig at fortælle dem, hvordan de skulle drive deres." Jeg mindede ham om, at der var masser af ting, han kunne sige, som ikke ville undergrave CasinoGuru, og at jeg skulle få en chance for at svare på hans angreb, og at han havde redigeret nogle af de mest grundlæggende og ellers irrelevante fakta i mit TIV-indlæg udelukkende af den grund, at jeg havde nævnt, at AskGamblers havde "sendt mig et bud" (den eneste formulering, jeg fortryder) til et licensudvalg, hvilket han opfattede som et angreb mod dem. Jeg fik ikke mere end et "Nej".
Hvad angår det næste skridt, vil jeg understrege, at dette absolut var en sidste udvej, og at jeg gjorde alt, hvad jeg kunne, for at finde en mere medgørlig løsning, men jeg fortalte i sidste ende Casinomeister, at hvis de ikke fjernede deres kommentarer, ville jeg anlægge sag om injurier for at få dem fjernet med magt. Jeg ville trods alt ikke blive idømt 111.000 dollars, få casinoet frikendt og ovenikøbet blive bagtalt som en løgner. Jeg havde sendt dem flere e-mails med meget grundige gendrivelser af de beskyldninger, de havde fremsat mod mig, og jeg tilbød meget generøse vilkår for tilbagetrækning for kun at gøre det synligt for de relevante parter. Min konto blev øjeblikkeligt udelukket uden varsel. Max Drayman og den tidligere ejer Bryan Bailey nægtede at indgå i en dialog udover at sige, at Casinomeister var fuldt isoleret, fordi min konto var "anonym", at de ikke ville fjerne kommentarerne, medmindre de blev bedt om det af en af deres advokater, og at komme med nogle lejlighedsvise fornærmelser. Jeg anså dette svar for at være i ond tro. Til at begynde med var deres forsvar med "anonym konto" simpelthen ikke sandt, og jeg havde mistanke om, at de vidste dette og blot brugte det som en afskrækkelse. Min identitet ville have været kontekstuelt indlysende for alle relevante parter. En simpel læsning af lovgivningen i den relevante jurisdiktion tillod kun få bestemmelser om immunitet, hvoraf ingen gjaldt for Casinomeister. Desuden var argumentet ikke sandt ud fra sund fornuft, og ingen af de advokater, der læste sagen ind i billedet, støttede denne antagelse, inklusive Casinomeisters egen.
Som svar på mit brev om ophør af aftalen, efter at have tøvet i flere uger efter den oprindelige frist, som min advokat havde angivet, sagde Casinomeister intet andet end, at de havde foretaget en "undersøgelse", som havde "afsløret", at jeg havde indgivet 8 klager, at jeg var skyldig i flere (uspecificerede) forumovertrædelser, og at de ikke ville samarbejde. Med andre ord følte de, at de ikke havde nogen motivation til at engagere sig, før jeg viste dem, at jeg var villig til at afholde omkostningerne ved en formel retssag og beviste, at et sådant brev ikke var en blufftaktik.
Jeg pressede på for at gå videre med retssagen, men min advokat besluttede at droppe mig som kunde. Der blev aldrig givet nogen grund. Jeg har mistanke om, at jeg ikke var en føjelig nok klient for ham, eller at han ikke ønskede at påtage sig et mediekonglomerat som Gentoo Media, eller at han ikke rigtig følte sig kompetent til sådan en sag og troede, at han bare kunne tjene nogle nemme penge på et ophørsbrev.
....
For context, I have been a high volume, full-time professional gambler for the past 19 years. Predictably, conflicts arose. Over time I accrued 8 formal complaints at Casinomeister. In real time there were no issues with those complaints. However, when Max Drayman eventually took stock of how many complaints I had compiled, there was a stark change in his conduct towards me. He did not like that I exclusively used his site to try to get leverage in complaints and that I would sometimes post at more than one website in an effort to extend that leverage. I made a response in my Slotastic post which he considered overstep, saying essentially that it could be good to be slightly provocative in your posts because it would provoke responses which would increase views which would increase your leverage against a casino if you made a legitimate point. I probably should not have said that. Still, I had taken deep exception to Drayman's comments because I considered them flat out false and the products of reactionary and shallow analysis. I had not lied about anything. The complaints I had been making were substantial, legitimate, and made as a last resort. Moreso, it remains quite unclear what he was even referring to (he still refuses to clarify). Since Max Drayman had closed the thread and would not allow any option to make a public response, I had originally decided to just move on from those comments because they were at the end of a complaint that I was no longer prosecuting.
With those comments now relevant again, I contacted Max Drayman and explained the situation. I asked him to intervene because it was being used to exonerate a casino that I believe he felt was guilty. He stalled for a while saying he was "thinking about it". Eventually he took the position that he would do nothing because "I wouldn't appreciate CasinoGuru telling us how to do our business, so I am not about to tell them how to do theirs." I reminded him there were plenty of things he could say that would not undercut CasinoGuru, and that I should get a chance to respond to his attacks, and that he had edited out some of the most basic and otherwise unrelated facts of my TIV posting for no other reason than that I had mentioned that AskGamblers had "punted me off" (the only wording I regret) to a licensing board, which he took as an attack against them. I got nothing more than a "No."
As for the next step, I want to emphasize that this was absolutely a last resort and that I did everything I could to find a more amenable solution, but I ultimately told Casinomeister that if they did not remove their comments, I was going to file libel charges to have them removed by force. After all, I was not going to get stiffed for $111,000, have the casino exonerated, and get slandered a liar on top of it. I had emailed them several times with very thorough rebuttals of the accusations they made against me, and I offered very generous terms of retraction to make it visible only to the relevant parties. My account was immediately banned without notice. Max Drayman and former owner Bryan Bailey refused to engage in a dialogue other than to say that Casinomeister was fully insulated because my account was "anonymous", that they would not remove the comments unless directed to do so by one of their lawyers, and to make some occasional insults. I considered this response to be in bad faith. For starters, their "anonymous account" defense was simply not true, and I suspected they knew this and were just using it as a deterrent. My identity would have been contextually obvious to all relevant parties. A simple reading of the laws of the relevant jurisdiction allowed only a few provisions for immunity, none of which applied to Casinomeister. Further, the argument wasn't true at a common-sense level, and none of the lawyers who read into the case backed this notion, including Casinomeister's own.
In response to my Cease & Desist letter, after stalling for several weeks after the initial deadline stated by my lawyer, Casinomeister said nothing more than that they had done an "investigation" which had "revealed" that I had made 8 complaints, that I was guilty of multiple (unspecified) forum violations, and that they would not cooperate. In other words, they felt they had no motivation to engage until I showed them that I was willing to incur the costs of formal litigation and prove that such a letter was not a bluff tactic.
I pushed to move forward with litigation, but my lawyer decided to drop me as a customer. No reason was ever provided. I suspect I wasn't a docile enough client for him, or that he did not want to take on a media conglomerate like Gentoo Media, or that he did not really feel competent for such a case and thought he could just make some easy money on a Cease & Desist letter.
....
Jeg har ikke været i stand til at finde en anden advokat. Casinomeister var tidligere et tysk firma, men var for nylig blevet opkøbt af Gentoo Media. Dette ændrede jurisdiktionen til Malta. Jeg havde forberedt mig på at forsøge at komme videre gennem det tyske retssystem og hørte ikke om den nylige opkøb før et par måneder senere. Dette forsinkede tingene en del. Malta er både en meget lille juridisk jurisdiktion og en, der henvender sig til nogle meget nicheprægede emner. Jeg kan ikke beskrive, hvor frustrerende det var at forsøge at finde en advokat, der var lydhør. Sagens fakta har vist sig at være stort set ubetydelige. De fleste advokater svarede ikke på mine e-mails i første omgang, håndterede ikke injuriesager, var på længere ferie eller foreslog en online konsultation og ghostede mig derefter permanent i det øjeblik, jeg nævnte, at min primære computer havde en ekstern skærm uden kamera, og at jeg foretrækker at tale via e-mail. Jeg havde en advokat, der udvekslede flere e-mails, nævnte nogle indledende gebyrer (som jeg var villig til at betale) og derefter uforklarligt forsvandt fra jordens overflade kommunikationsmæssigt bortset fra et eller to korte, uklare svar. Den advokat, jeg fik fat i til Cease & Desist-aftalen, havde overraskende mangelfuld kommunikation. Alt fungerede inden for de mest langsomme tidsrammer. Kort sagt har jeg ikke været i stand til at finde en advokat, der fulgte op, og er blevet frustreret. Jeg ville vinde, ikke kun for min egen skyld, men også for ikke at bekræfte over for Casinomeister, at de bare kan dominere deres brugere ustraffet, hvis de ville. Jeg ville også indsende nogle underskrevne erklæringer om emnet. I stedet har jeg mistanke om, at Casinomeister nu ser mig som en slags tilfældig person, der slyngler rundt med tomme trusler. Alligevel har jeg besluttet, at det ville være mere effektivt at forsøge at kommunikere med dig igen, Casino Guru, på trods af det hele med den hensigt kun at genoptage søgningen efter en advokat, hvis det er absolut nødvendigt.
Konklusionen er, at siden jeg i januar 2023 først konkluderede, at TIV fabrikerede turneringsresultater, har jeg i omkring 32 måneder forsøgt at navigere i situationen med at få mine penge fra dem. Du aner ikke, hvor frustrerende det er at gennemgå de samme argumenter i hovedet i detaljer igen og igen og at være så omhyggelig i din præsentation, kun for at få negative resultater for al din indsats, alt sammen fra minimalt investerede og minimalt undersøgende modparter. Jeg ville ikke have noget imod det, hvis Casino Guru ikke ville bruge tid på at evaluere sagen ordentligt. Det ville være forståeligt. Som svar til Michal, ja, jeg er meget klar over, at din klagebehandling er en gratis service. Det, der generer mig, er, at han afsiger en dom uden at mestre alt indholdet. I en sådan situation burde han slet ikke afsige en dom. I det mindste havde AskGamblers nok fornuft til at befri sig selv fra en situation, de ikke ønskede at håndtere, ved at omdirigere mig til et uspecificeret licensudvalg, selvom de sandsynligvis vidste, at sådan noget ikke havde nogen reel chance for at opnå noget. TIV har skabt en del støv. Jeg har måttet håndtere vage bemærkninger, hvor jeg er tvunget til at gætte, hvor de kommer fra. Michal bør forvente nogle lange svar, især i betragtning af hvor mange penge det drejer sig om.
Min største fortrydelse af at have håndteret situationen er, at jeg ikke nævnte noget om fabrikerede turneringsresultater i håndteringen af min oprindelige klage her hos Casino Guru (ud over den endelige omtale af en "B"-sektion, som jeg ikke havde startet). Min grund til dette var simpel. Selv hvis jeg kunne overbevise Casino Guru TIV om at fabrikere turneringsresultater, er det ikke det, TIV's omdømme nogensinde kunne komme sig over. Så vel vidende at de var den slags casino, der ville gøre sådan noget til at begynde med, ville det give mere mening for dem bare at stivne mig, hvis en sådan beskyldning nogensinde holdt stik, fordi der ville være ringe marginal skade på deres omdømme ved at gøre det. I stedet følte jeg, at det ville give mere mening bare at klage over, at de var stoppet med at foretage betalinger, fordi sådan noget kunne genoptages uden varsel. Jeg troede ikke, jeg kunne tabe den klage. Set i bakspejlet burde jeg have foretaget private kommunikationer på forhånd med vægt på diskretion for at få mine argumenter igennem, så Michal bagefter ville forstå alt i den rette kontekst. Hvad jeg i stedet fik, var en klagespecialist, der var mistænksom, da jeg præsenterede min sag om emnet, og som valgte at ignorere den. Officielt var hans holdning: "Trods hans detaljerede redegørelse og villighed til at fremlægge dokumentation, måtte vi lukke klagen, da det var en genindsendelse af et tidligere afvist problem, da vores system ikke tillod flere klager for den samme sag." Jeg er ikke her for at angribe integriteten af dit websted, men det skal siges, at denne forklaring er nonsens. Desuden har Michal draget forkert konklusion i min første klage.
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I have not been able to find another lawyer. Casinomeister had been a German company but had recently been bought up by Gentoo Media. This changed the jurisdiction to Malta. I had been preparing to try to move forward through the German legal system and did not learn about the recent acquisition until a few months later. This stalled things quite a lot. Malta is both a very small legal jurisdiction and one that caters to a some very niche subjects. I can not tell you how frustrating it was trying to find a lawyer that was responsive. The facts of the case have proven to be mostly immaterial. Most lawyers made no initial response to my emails or did not handle libel cases or were on extended vacation or would suggest an online consultation and then permanently ghost me the moment I mentioned my primary computer had an external monitor with no camera and that I would prefer to converse by email. I had one lawyer exchange several emails, cite some initial fees (which I was willing to pay) and then just inexplicably disappear off the face of the earth communication wise except for one or two short, discombobulated responses. The lawyer I managed to get for the Cease & Desist had startlingly absent communication. Everything operated on the most plodding of time frames. In short, I have not been able to find a lawyer with any follow through and have gotten frustrated. I wanted to win not just for my own sake, but so as not to reinforce to Casinomeister that they can just dominate their users with impunity if they wanted to. I also wanted to submit some signed affidavits on the subject. Instead, I suspect Casinomeister now views me as something of a rando flailing about with empty threats. All the same, I have decided it would be more efficient to try again communicating with you, Casino Guru, in spite of it all with the intention of resuming the search for a lawyer only if absolutely necessary.
Bottom line, since I first concluded TIV was fabricating tournament scores in January of 2023, I have been trying to navigate the situation of getting my money from them for about 32 months now. You have no idea how frustrating it is to go over the same arguments in your head at great detail over and over again and to take such meticulous care in your presentation only to get negative results for all your efforts, all from minimally invested and minimally probing counterparties. I would not mind it if Casino Guru did not want to spend the time to properly evaluate the case. That would be understandable. In response to Michal, yes, I am very aware that your complaint handling is a free service. What bothers me is that he is making a verdict without mastering all of the content. In such a situation, he shouldn't be making a verdict at all. At least AskGamblers had enough sense to extricate themselves from a situation they didn't want to deal with by redirecting me to an unspecified licensing board, even though they likely knew such a thing had no viable chance of accomplishing anything. TIV kicked up a lot of dust. I have had to deal with vague aspersions where I am forced to guess where they are coming from. Michal should expect some long responses, especially given the amount of money involved.
My biggest regret handling the situation is that I mentioned nothing of fabricated tournament scores in the handling of my initial complaint here at Casino Guru (other than the eventual mention of a "B" section which I had not started). My reason for this was simple. Even if I could convince Casino Guru TIV was fabricating tournament scores, that is not the thing TIV's reputation could ever come back from. Thus, knowing they were the kind of casino that would do such a thing to begin with, it would make more sense for them just to stiff me if such an accusation ever stuck because there would be little marginal damage to their reputation for doing so. Instead, I felt it would make more sense just to complain that they had stopped making payments because such a thing could resume without notice. I didn't think I could lose that complaint. In retrospect, I should have made private communications in advance with an emphasis on discretion to get my arguments across so that Michal would understand everything afterwards in proper context. What I got instead was a complaint specialist who was suspicious when I did present my case on the subject and who chose to ignore it. Officially his position was "Despite his detailed account and readiness to provide documentation, we had to close the complaint due to it being a resubmission of a previously rejected issue, as our system did not allow multiple complaints for the same case." I am not here to attack the integrity of your site, but it needs to be said that this explanation is nonsense. Further, Michal has gotten his conclusion wrong on my first complaint.
....
Derudover har Michal taget fejl af sin konklusion i forbindelse med min første klage. Jeg har mistanke om, at TIV har vist ham en eller to ting (ting, jeg er sikker på, at jeg kunne forklare, hvis jeg havde haft mulighed for det), og han har lukket sig inde. Han har beskyldt mig for bagvaskelse og har ikke specificeret, hvad denne bagvaskelse er.
Hvis TIV rent faktisk mener, at jeg bagtaler dem, er mit svar, at de burde anlægge sag mod mig for injurier. Helt ærligt, ville jeg byde det velkommen. De ville tabe, og det ville bekræfte min holdning. Det er jeg overbevist om.
Further, Michal has gotten his conclusion wrong on my first complaint. I suspect TIV has showed him one or two things (things I am confident I could explain were I afforded an opportunity) and he has closed himself off. He has accused me of slander and hasn't specified what that slander is.
If TIV actually believes I am slandering them, my response is that they should file libel charges against me. Frankly, I would welcome it. They would lose and it would validate my position. I firmly believe that.
Hej, jeg forstår, at dette drejer sig om en klage, der er et år gammel. Jeg mener, det ville være en god idé at inkludere den her, så alle kan læse både dine indlæg og klagen.
https://casino.guru/complaints/paradise-8-casino-player-s-account-was-frozen-and
Slutningen:
"Kære mcd6802,
Først og fremmest svarede du endnu engang med en ret omfattende tekst, hvor du "rørte" ved flere punkter. Efter at have læst det igennem og "fjernet" alle dine personlige følelser og antagelser, er bundlinjen (så vidt jeg forstår det korrekt), at du er fortsat med at klage over din This Is Vegas-sag på forskellige fora og websider, og når casinoteamet har fået nok og advaret dig om, at hvis du ikke holder op med at "bagvaske" og "falskt anklage dem", vil de gå videre og gribe ind ved hjælp af paragraf 11.10, som de tydeligt har informeret dig om.
Vores tålmodighed er ved at være sluppet op, og vi anmoder nu kunden om straks at fjerne alle opslag, der indeholder ubegrundede mistanker og "fornemmelser", som pletter vores omdømme med grundløse påstande. Manglende overholdelse vil resultere i eskalering af denne sag i overensstemmelse med klausul 11.10 i vores vilkår og betingelser, der omhandler misbrug af konti. Potentielle konsekvenser omfatter lukning af konto, konfiskation af gevinster og nægtelse af tjenester.
Vi sætter pris på din opmærksomhed på denne sag.
Med venlig hilsen
Og nu har du indsendt endnu en klage over, at casinoteamet har indefrosset de $31.608 og ikke behandler yderligere udbetalinger? Jeg undrer mig over, hvorfor du er overrasket?
Jeg har tjekket (jeg indrømmer, at jeg ikke har læst alle kommentarer og indlæg, da der er mange) de fora og websider, hvor du har delt links, og stort set ingen har taget din parti, hvilket igen får mig til at undre mig over, hvor problemet egentlig ligger.
Jeg vil ikke kommentere på den sidste del af dit forrige indlæg, da jeg ikke synes, det er det værd. Du vil stadig kun se din pointe, uanset forklaringen.
En ting jeg vil påpege er, at du frivilligt har besøgt vores klageforum, og at du har indsendt din klage.
Hos Casino Guru forsøger vi at hjælpe spillere ved at løse problemer mellem spillerne og casinoerne, hvis det er muligt, og vi tilbyder denne service gratis. Casino.guru er en uafhængig informationskilde om online casinoer, online casinospil og fungerer som mægler i løsningen af spillernes tvister, som ikke kontrolleres af nogen spiludbyder.
Så selvom vi forsøgte at hjælpe dig, traf vi vores beslutning om at afvise din klage efter at have indsamlet oplysninger fra begge sider, og vi har givet en tilstrækkelig forklaring på vores beslutning.
For alle interesserede i at vide mere, er her den første klage: https://casinoguru-en.com/this-is-vegas-casino-player-faces-lengthy-delay-in
Når alt dette er sagt, kan jeg erkende, at casinoets nuværende handlinger måske ikke er den ideelle fremgangsmåde, og vores råd til casinoer er at bruge regler som denne som en absolut sidste udvej, men i betragtning af de omstændigheder, der har ført til denne beslutning, kan jeg have sympati med casinoteamet, efter at dine forskellige beskyldninger fik dem til ikke at fortsætte med at udbetale de resterende midler.
Og ja, jeg vil bruge Casinomeisters klagepunkt, da de pænt har opsummeret, hvad der ser ud til at være din fremgangsmåde:
Ja, det lader til at være et mønster med dine indlæg: du siger noget, der ikke er sandt -- normalt hævder du at være offer for det ene eller det andet -- og når du bliver korrigeret med beviser, siger du "Jeg forsøgte ikke at antyde blaa blaa".
Jeg mener, at hvis du undgik den hårdtslående tilgang og i første omgang sejlede lidt tættere på sandheden, ville sådanne "misforståelser" være meget sjældnere. Derudover ville din tid her være meget mindre fyldt med de spændinger, der uundgåeligt følger af, at vi konstant skal overvåge dine indlæg for at imødegå dine falske påstande og selviske fordrejninger af fakta.
Da vi afviste din tidligere sag vedrørende This is Vegas Casino, havde casinoet en gyldig Curaçao/Antillefone-licens. Det ser dog ud til, at denne situation har ændret sig. Ifølge vores undersøgelse har hverken This is Vegas eller Paradise 8 Casino i øjeblikket en gyldig licens. Derfor er der ingen spillemyndighed, som du kan eskalere din klage yderligere til. Men selv hvis du gjorde det, er det vigtigt at bemærke, at vi ikke kan bestride, at casinoet blot overholdt sine etablerede regler.
Desværre er vi, efter at have indsamlet alle nødvendige oplysninger, tvunget til at afvise denne klage. Vi beklager, at vi ikke kunne hjælpe dig med denne, men tøv ikke med at kontakte os i fremtiden, hvis du støder på andre problemer (som ikke er relateret til denne eller din tidligere sag) med dette eller et andet casino, og vi vil gøre vores bedste for at hjælpe.
Med venlig hilsen,
Mikal
Kasinoguru"
Jeg mener ikke, det er nødvendigt at tilføje min egen mening til dette.
Hello, I understand that this is regarding a complaint that is one year old. I believe it would be beneficial to include it here so that everyone can read both your posts and the complaint.
https://casino.guru/complaints/paradise-8-casino-player-s-account-was-frozen-and
The ending:
"Dear mcd6802,
First of all, you once again responded with quite extensive text where you "touched" multiple points. After reading it through and "removing" all your personal feelings and assumptions the bottom line is (As far as I understand it correctly) you have continued to complain about your This Is Vegas case on various forums and webpages and once the casino team has enough and warned you that if you do not stop "slander" and "falsely accuse them" they will go ahead and engage using clause 11.10 as they have clearly informed you about.
Our patience has worn thin, and we now request that the customer promptly remove absolutely all posts containing unfounded suspicions and "hunches" that are tarnishing our reputation with baseless claims. Failure to comply will result in the escalation of this matter in accordance with Clause 11.10 of our terms and conditions, addressing the misuse of accounts. Potential consequences include account termination, winnings confiscation, and denial of services.
We appreciate your attention to this matter.
Best regards
And now you have submitted yet another complaint that the casino team has frozen off the $31,608 and is not processing further withdrawals? I wonder, why are you surprised?
I have checked ( I confess I have not read all the comments and posts as there are many) the forums and webpages you have shared the links and basically no one has sided with you, which makes me wonder again where the issue might really be.
I will not comment on the last part of your previous post as I don't think it is worth it. You will still see only your point no matter the explanation.
One thing I will point out is that you have freely come to our complaint forum and you have submitted your complaint.
We at Casino Guru are trying to help players by resolving issues between the players and the casinos if possible, and we are offering this service free of charge. Casino.guru is an independent source of information about online casinos, online casino games and acts as a mediator in resolving players’ disputes that is not controlled by any gambling operator.
So although we were trying to help you, our decision to reject your complaint was after gathering the information from both sides and we have provided sufficient explanation for our decision
For anyone interested to know more here is the first complaint: https://casinoguru-en.com/this-is-vegas-casino-player-faces-lengthy-delay-in
With all this being said, I can acknowledge that the casino's current action may not be the ideal approach, and our advice to casinos is to use rules like this in really last resort options, but given the circumstances leading to this decision, I can empathize with the casino team after your various accusations triggered them not to continue to pay the remaining funds.
And yes, I will use the Casinomeister's head of complaints point as they have nicely summed up what appears to be your modus operandi:
Yes, well, that appears to be a pattern with your posts: you say something that isn't true -- usually claiming to be the victim of one thing or another -- and when you are corrected with supporting evidence you say "I was not trying to imply blaa blaa blaa".
I suggest that if you avoided the hard-done-by approach and sailed a little closer to the truth in the first place such "misunderstandings" would be a lot less frequent. Also, your time here would be a lot less fraught with the tensions that inevitably result from us having to constantly monitor your posts to counter your false claims and self-serving distortions of the facts.
When we declined your previous case involving This is Vegas Casino, the casino possessed a valid Curaçao/Antillephone license. However, it appears that this situation has changed. According to our investigation, neither This is Vegas nor Paradise 8 Casino currently hold a valid license. Consequently, there is no gaming authority to which you can escalate your complaint further. However, even if you did, it's important to note that we cannot dispute the fact that the casino was merely adhering to its established rules.
Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any other (not related to this or your previous case) issues with this or any other casino and we will try our best to help.
Best Regards,
Michal
Casino Guru"
I believe it is not necessary to add my own opinion to this.
Kan du bekræfte, hvor meget du personligt har læst? Jeg er godt bekendt med Michals kommentarer og har allerede givet et omfattende modargument til det, han skrev her. Hvis jeg gad at indramme alt punkt for punkt som svar på hans påstande fra denne passage, ville du så overveje det? Michal er den eneste, der står for alt dette. Han er den eneste, der støtter TIV.
Can you confirm how much you personally have read? I am well aware of Michal comments and have already provided extensive counterpoint to what he wrote here. If I bothered to frame everything point by point in response to his assertions from this passage, would you give it consideration? Michal is the outlier in all of this. He is the only one backing TIV.
"Jeg mener ikke, det er nødvendigt at tilføje min egen mening til dette."
"I believe it is not necessary to add my own opinion to this."
Ja, jeg er klar over, at du sagde det. Jeg bønfalder dig som en bøjet anmoder. Jeg anerkendte Michals kendelser næsten med det samme i mit seneste indlæg. Jeg skrev med en forventning om, at du ville være opmærksom på, hvad Michal afgjorde, som et udgangspunkt for en dialog, ikke slutningen på den. Du henvender dig til den ordsprogede autoritet, der formodes at vide det. Jeg tror ikke, det ville være passende her, fordi Michals mening er mindretallet blandt andre autoriteter, der har gennemgået emnet, omend den mest betydningsfulde. Jeg forstår, at man opretholder solidaritet blandt personalet på dit websted og præsenterer en samlet front. Jeg forstår, at du måske har en motivation til ikke at træde ud af rang. Husk dog venligst situationens alvor. Dette rækker ud over, om jeg personligt får betaling. Prøv at huske, at hvis jeg har ret, ville dette casino udgøre en alvorlig sikkerhedsrisiko for andre mennesker. Derfor håber jeg, at du vil læse dig selv ind for at se, hvilke konklusioner du ville nå frem til uafhængigt. Jeg tror, at den slags tankegang ville styrke Casino.guru som et robust websted. Jeg brugte meget tid på at sammensætte min sag, og det tager meget kortere tid at læse end at skrive.
Yes, I am aware you said that. I am beseeching you as a supplicant bent fully at the knee. I acknowledged Michal's rulings almost immediately in my most recent posting. I posted with an expectation that you would be aware of what Michal ruled as a starting point for a dialogue, not the end of it. You are deferring to the proverbial authority that is supposed to know. I do not believe that would appropriate here because Michal's is the minority opinion among other authorities who have reviewed the subject, albeit the most consequential. I do understand maintaining solidarity within the personnel of your site and presenting a unified front. I understand you may have a motivation not to step out of rank. However, please keep in mind the gravity of the situation. This extends beyond whether I personally get paid. Try to remember that if I am correct, this casino would present a serious safety hazard to other people. That is why I am hoping you will read yourself in to see what conclusions you would reach independently. I believe that sort of mindset would reinforce Casino.guru as a robust site. I spent a lot of time to put my case together, and it takes a lot less time to read than to write.
Jeg beklager, men jeg må gøre det klart, at jeg ikke er her for at revidere klageprocessen eller resultaterne; derfor er der kun dig og mig med vores meninger om det. Jeg aner ikke, hvad du mente med "Jeg bønfalder dig som en bøjende bøjer." Og ærligt talt tror jeg ikke, at det indeholder nogen væsentlig information, der nogensinde kunne ændre en så gammel klage.
Jeg er ked af, at du er utilfreds. Hav det godt.
I'm sorry but I have to make clear that I'm not here to revise the complaint process or outcomes; hence, there is just me and you and our opinions on that. I have no idea what you meant by "I am beseeching you as a supplicant bent fully at the knee." And honestly, I do not believe it carves any significant information that could ever change such an old complaint.
I'm sorry you feel dissatisfied. Stay well.
Ud fra dit svar vil jeg konkludere, at du har læst meget lidt af de 15.000+ tegn, jeg skrev for en uge siden. Der er en masse relevant information der, og i det indhold, det refererer til, som Michal ikke har taget højde for. Dette har været en vedvarende situation det seneste år. Da jeg sagde "Jeg bønfalder dig som en bøjende bøjer", bad jeg dig blot om at læse dig selv ordentligt ind for at drage dine egne konklusioner.
For at være ærlig, er der folk, der ville læse din fremstilling af tingene som en omvej for at fordoble Michals fordomme, mens du forsøger at positionere dig selv som en neutral part. Du inkluderede kun Michals angreb. Du nævnte ikke, at jeg ikke fik mulighed for at svare. Du nævnte ikke, som han selv indrømmer, at Michal ikke læste meget af indholdet. Du inkluderede intet andet fra dialogen i den klage eller de to foregående klager. Du har ikke været åben for den uundgåelige appel, der ville blive fremsat. Jeg er ude af stand til at tro, at du er magtesløs til at handle, hvis du ville. Jeg har svært ved at tro, at Casino Guru-personale ikke taler med hinanden uden for protokollen.
Igen beder jeg om lidt af din tid. Jeg kan ikke overdrive, hvad jeg har været igennem.
From your response, I am going to conclude that you read very little of the 15,000+ characters I wrote a week ago. There is a lot of relevant information there and in the content that it references that was not considered by Michal. This has been an ongoing situation over the past year. When I said "I am beseeching you as a supplicant bent fully at the knee" I was simply imploring you to read yourself in properly to make your own conclusions.
To be frank, there are people who would read your framing of things as a roundabout way of doubling down on Michal's aspersions while trying to position yourself as a neutral party. You included only Michal's attacks. You did not mention I was not given a chance to respond. You did not mention, by his own admission, Michal did not read a lot of the content. You included nothing else from the dialogue of that complaint or the previous two complaints. You have not been open to the inevitable appeal that was going to be made. I am incapable of believing you are powerless to act if you wanted to. I am hard pressed to believe that Casino Guru staff don't talk to each other off the record.
Again, I am asking for a bit of your time. I can't overstate what I have been through.
Endnu engang: Jeg er ikke i stand til at undersøge mine kollegers afgørelser vedrørende klageprocessen. Respekter venligst det. Jeg har forsøgt at forklare dig dette hele tiden. Du har ret, jeg er ikke bekendt med detaljerne i alle opslagene eller kommunikationen, og jeg kan ikke dykke dybere ned i det, fordi jeg kun ser klagen, som du gør, uden de yderligere filer eller e-mails. Derfor kan jeg ikke være til yderligere hjælp.
Beslutningen er truffet og kan ikke ændres. Helt ærligt, selv uden at læse hvert eneste indlæg, er din opførsel og dine modsætninger lige så klare for mig som Michals. Vi kan ikke støtte dig, hvis du handler imod dine egne udtalelser. Det er en væsentlig del af problemet. At finde en retfærdig løsning eller at afgøre, hvem der handlede værst, har efter min mening været umuligt. For at være ærlig har klageprocessen i vid udstrækning været en charade for mig.
Jeg har aldrig diskuteret denne sag med Michal.
Din sag er blevet fuldt ud behandlet og er nu lukket. Dette forum er ikke til igangværende debatter eller gentagne appeller vedrørende denne klage.
Tak for din forståelse.
Once more: I am not in a position to investigate my colleagues’ decisions regarding the complaint process. Please respect that. I have been trying to explain this to you throughout. You are correct, I am not familiar with the details of all the posts or communications, and I cannot delve deeper because I only see the complaint as you do, without the additional files or emails. Therefore, I cannot be of any further help.
The decision has been made and cannot be changed. Honestly, even without reading every single post, your behavior and contradictions are as clear to me as Michal’s. We cannot support you if you act against your own statements. That is a major part of the issue. Finding a fair solution or determining who acted worse has, in my opinion, been impossible. To be frank, the complaint process has been largely a charade to me.
I have never discussed this case with Michal.
Your case has been given full consideration and is now closed. This forum is not for ongoing debates or repeated appeals regarding this complaint.
Thank you for your understanding.
Hvis du er fristet til slet ikke at læse dette, så se dette indlæg som en afsluttende bemærkning....
Med al respekt og med sikkerhed ønskede jeg ikke, at vi skulle være på kampklare fodslag. Det er nemt at fremsætte erklæringer, når man er i en magtposition, hvor man ikke behøver at underbygge disse erklæringer. Man kan altid dykke dybere, hvis man vil. Beslutninger kan altid ændres. Det er altid muligt at finde en retfærdig løsning eller at afgøre, hvem der har handlet "værst". Hvad angår min "adfærd" eller "modsigelser", eller at "jeg handler imod mine egne udtalelser", eller at klageprocessen er en "charade", antager jeg, at disse udtalelser alle er vage med vilje. Jeg kan kun gætte på, hvad du refererer til, og jeg vil komme med et kvalificeret gæt om, at disse kommentarer er forankret i, at du tager TIV's eller Michals angreb som noget, der ligner evangeliets sandhed.
Jeg er enig med dig i, at det sandsynligvis ikke vil være produktivt at tale yderligere med dig om dette emne. Fra starten har du ikke været åben for, hvad jeg har sagt. Du har fremsat adskillige kommentarer, hvoraf jeg kan udlede, at du ikke forstår de grundlæggende elementer i mine klager. Du har i høj grad tilføjet din mening om sagen. Alligevel forstår jeg bestemt din holdning om ikke at ville udføre det arbejde, der ville være nødvendigt. Tilgiv mig, hvis det ser ud til, at det har været en ledende kraft for dit svar, og/eller at du har en prædisponeret tendens til at tage parti for en klagespecialist fra Casino Guru. Tilgiv mig, hvis jeg ikke mener, at der har været en balance af specificitet mellem de to sider.
Jeg vil formelt genåbne min klage for at foretage de nødvendige opdateringer og give de indlysende svar, som jeg ville have givet, hvis jeg ikke havde besluttet at tage kontakt til Casinomeister først. Jeg vil komme med et kvalificeret gæt om, at jeg vil få fat i Michal igen, og/eller at der vil være en prædisponeret tankegang i forbindelse med den klage, uanset om den er berettiget. Michal var meget uforstående over for, at fremtidige appeller ville blive behandlet med forudindtagethed.
I min retssag mod Casinomeister i sagen var Casinomeister bekendt med alle Michals kommentarer, som du påberåbte dig. Jeg kan forsikre dig om, at de valgte ikke at henvise til dem. For din del er Casinomeisters modstridende vurdering forblevet uomtalt. Helt ærligt, selv hvis jeg vandt en tilbagetrækning under fuld juridisk granskning, giver denne hjemmeside mig i høj grad det indtryk, at sådan noget alligevel ikke ville have nogen vægt her (en kommentar til det ville være værdsat).
Jeg vil slå fast, at i mine 19 år som fuldtids professionel spiller, repræsenterer TIV / Paradise8 efter min mening den mest lumske casinogruppe, jeg nogensinde har haft med at gøre, og at jeg samler fra en meget stor stikprøve.
Som en sidebemærkning, for en side som Paradise 8, der er en af fire stort set identiske skins, synes jeg, det kunne være passende at forsøge at finde en måde at konsolidere eventuelle tråde mellem dem.
If you are tempted not to read this at all, then view this post as closing statements....
With all due respect and with assurance I did not want us to be on combative terms, it is easy to make declarations when you are in a position of power where you don't need to substantiate those declarations. You could always delve deeper if you wanted. Decisions can always be changed. Finding a fair solution or determining who has acted "worse" is always possible. As far as my "behavior" or "contradictions" or that "I act against my own statements" or that the complaint process is a "charade", I assume these statements are all vague on purpose. I could only guess what you are referring to, and I am going to make an educated guess that these comments are rooted in you taking TIV's or Michal's attacks as something close to gospel truth.
I agree with you that talking further with you on this subject is not likely to be productive. From the beginning, you have not been open to what I have said. You have made several comments from which I can infer you do not understand basic components of my complaints. You have very much added your opinion on the matter. Still, I do certainly understand your position of not wanting to do the work that would be required. Forgive me if it looks to me like that has been a guiding force to your response and/or that you have a predisposed tendency to side with a Casino Guru complaints specialist. Forgive me if I do not believe there has been a balance of specificity between the two sides.
I will be formally reopening my complaint to make the appropriate updates and to make the obvious responses I would have made had I not decided to deal with Casinomeister first. I am going to make an educated guess I will get Michal again and/or that there will be a predisposed mindset applied to that complaint regardless of merit. Michal was very unsubtle that any future appeals would be handled with prejudice.
In my legal action against Casinomeister on the matter, Casinomeister was aware of all of Michal's comments that you invoked. I can assure you that they chose not to reference them. For your part, Casinomeister's contradictory assessment has remained unmentioned. Frankly, even if I won a retraction under full legal scrutiny, this site is very much giving me the impression such a thing wouldn't carry any weight here anyhow (a comment on that would be appreciated).
I will go on the record that in my 19 years as a full-time professional gambler, in my opinion, TIV / Paradise8 represents the most insidious casino group I have ever dealt with, and that I am pooling from a very large sample size.
On a side note, for a site like Paradise 8 which is one of four essentially identical skins, I think it might be appropriate to try to find a way to consolidate any threads between them.
Tak for dit seneste indlæg! Det illustrerer perfekt, hvorfor klagen blev afvist i første omgang. Jo mere du skriver, jo tydeligere bliver det, at det ikke handler om fakta, men om endeløs debat. Jeg vil ikke blande mig yderligere i det. Efter 19 år som 'fuldtids professionel gambler' ser det ud til, at de største ar kommer af aldrig at kunne acceptere en beslutning.
Jeg aner ikke, hvordan Casinomeister er involveret i Casino Guru-sagen, og baseret på hele denne samtale er jeg ligeglad. Du fordrejer alt til en følelsesmæssig strid pakket ind i afvisning. Dette underminerer fuldstændig ethvert teoretisk plausibelt argument, du måtte have.
Hold dig rask.
Thank you for your latest post! It perfectly illustrates why the complaint was rejected in the first place. The more you write, the clearer it becomes that this is not about facts but about endless debating. I won’t be engaging further. After 19 years as a 'full-time professional gambler' it seems the biggest scars come from never being able to accept a decision.
I have no idea how Casinomeister is involved in the Casino Guru case, and based on this whole conversation, I do not care. You are twisting everything into an emotional dispute wrapped in rejection. This completely undermines any theoretically plausible argument you might have.
Stay well.
Fordi nogen citerer Casinomeister i dit indledende indlæg, og i betragtning af at de er blevet nævnt flere gange, ville jeg ikke have været så hurtig til at reklamere med, at du ikke ved, hvordan de er involveret. I det mindste er vi nået til enighed om at afslutte denne samtale.
For someone quoting Casinomeister in your opening post and given they have been mentioned several times, I wouldn't have been so quick to advertise you don't know how they are involved. At least we have reached a mutual agreement to end this conversation.
Okay, jeg lader det være ved det.
Bare lige en advarsel til alle, der læser det: Dette casinos sikkerhedsscore er lav, så det er nok klogt at holde sig væk, indtil de har styr på tingene. Tag ikke denne samtale som et tegn på, at alt er fint der. Det er det ikke:
https://casino.guru/paradise-8-casino-review#tab=js-tab-detail-homepage
Beklager, jeg følte det ville være rimeligt at tilføje denne note.
Tak, og hav det godt!
Alright, I’ll leave it at that.
Just a heads-up for anyone reading: this casino’s safety score is low, so it’s probably smart to steer clear until they sort things out. Don’t take this conversation as a sign everything’s fine there. It is not:
https://casino.guru/paradise-8-casino-review#tab=js-tab-detail-homepage
Sorry, I felt it would be reasonable to add this note.
Thank you and be well!





(Skærmbilledet fra e-mailen er den e-mail, jeg modtog fra dem i dag)
Jeg indbetalte penge på Casino Paradise8 med en lille bonus, jeg fik.
Og da jeg ville hæve mine 120 dollars, bad de mig om at vente på behandlingsprocessen. De sagde, at det ville tage 12 hverdage. Nu er det gået over 14 hverdage.
Jeg foretog min udbetaling d. 13. september, og den er stadig under behandling indtil videre.
Jeg har lige fået en e-mail fra dem, hvor de beder mig om at vente en uge mere. De bliver bare ved med at købe tid, men har ingen intentioner om at betale.
Hvis ingen lægger pres på dem, er jeg sikker på, at de ikke vil betale.
120 er meget små penge, men de nægtede at betale. Dette er en meget billig svindler.
Kan nogen hjælpe mig med at anmelde dem til spiludbyderen, som har tilladt dem at bruge deres spil til at narre folk. De driver ikke forretning, da de har accepteret spillets firma. Så spillets firma burde ikke lade dem bruge deres spil til at snyde folk. Det er den eneste måde at slippe af med den slags slyngler.
Jeg er sikker på, at de registrerer casinoer i Sydafrika. Men jeg er ikke sikker på hvilket land.
Jeg er nu bange for at indbetale penge til nogen hjemmeside. Så jeg prøvede at bruge deres gratis bonustilbud for at se, om de ville lade mig hæve eller ej. Eller bedre sagtens spille online.
Tak til alle, der bruger tid på at hjælpe med at fikse dette





(The email screen shot is the email I received from them today)
I deposited at Casino Paradise8 with a little bonus I got.
And When I want to withdraw my 120 dollars, they asked me to wait for processing procedure. They said it's going to take 12 working days. Now it passed 14 working days.
I made my withdrawal on 09-13, and it's still processing until now.
I just got an email from them asking me to wait 1 more week. They just continually buying time but no intention to pay.
If no one put pressure on them, I'm sure they will not pay.
120 is very small money but they refused to pay. This is very cheap scammer.
Someone please help me report them to the game operator which allowed them to use their games to trick people. They don't do business as they have agreed to the game's company. So game's company should not let them use their game to scam people. That is only way to get rid of scumbag like this.
I'm sure they register casino in south Africa. But not sure what country.
I am now afraid to deposit money to any website. So I tried to use their free bonus offer to see that they will let me withdraw or not. Or better quite betting online.
Thank you to anyone who spend time to help to fix this
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Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.