2 år siden
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On 02 April 2024 i withdraw 5000 rupees. It was approved successfully but the money never came to my account. Everytime i ask them they tell me to submit bank report.
Now on 19 may i deposited 9000 rupees. The money got deducted from my account but the deposit was not successful. Whenever i ask for support they just reply with same thing. We are working on your request.
Thank you for clarifying the issue. This sounds really bad, and to tell you the truth, the safety index of this casino doesn't look well to me either.
If you need our complaint team to intervene, please submit a complaint here on our website. It is free of charge, and they will surely have a better look into this issue and will try to get it solved. Just follow this link to do so, and keep us informed on how you go with it.
Hello Romi.
I have filed a complaint. It has been 4 days since i deposited. Everytime i ask them they say we are working on your issue. But all they do is cheat. Many people on youtube have expressed same problem. Parimatch is a complete fruad. Its looting the money.
I have seen your complaint where Veronika has explained the actual situation. Try to check with your payment provider, please, and keep us updated about how it goes. Hopefully, they will be able to find the solution soon. We'll wait for your reply here.
Do I understand correctly that you work at the bank, which is your payment provider? Okay, I understand. So you reckon it is in the casinos hands. Do they try to solve the problem, though? Have you gotten any new information about your deposit, perhaps?
No they are not doing anything. Whenever i ask them they reply with same thing "we are currently working on your issue". But how can i believe them there is no proof. I enquired this on youtube. Many people have same problem and their deposit is not credited even after two months.
If I can tell from our experience here in Casino Guru, this kind of investigation takes time sometimes. Many times, the money gets lost, and it is needed to find out where. I just hope they will be found soon, you just need to try to be more patient.
Hi, I can see that you are having problems in the casino which is not pleasant but let me ask you a few questions.
When the casino claims to have sent you money, did you try to ask the receipt to see if it was really true ? When did the casino tell you this fact and what payment method did you use to withdraw ?
Please let me know.
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Kig i din indbakke, og klik på det link, vi har sendt til:
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Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
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