Hej, det kan ske, fordi mange casinoer tillader spillere at hæve mindre beløb uden fuld KYC. Når det beløb, du har til hensigt at hæve, når en vis tærskel, skal du dog muligvis bestå yderligere kontroller.
Eller casinoet skal bare være sikker på, at det stadig er dig. Jeg forstår, at det kan være meget stressende, og jeg mener, at casinoet bør guide dig igennem det og forklare situationen fuldt ud for dig.
Forstod jeg det korrekt, at du har ventet i tre dage på at bestå selfie-tjekket? Forhåbentlig vil casinoet snart give en opdatering, og jeg vil være her for dig.
Hello, it may happen because many casinos allow players to withdraw smaller amounts without full-scale KYC. Once the amount you aim to withdraw hits a certain threshold, however, you may need to pass additional checks.
Or the casino just needs to be sure it is still you. I understand it might be very stressful, and I believe the casino should guide you through that and fully explain the situation to you.
Did I understand correctly that you have been waiting three days to pass the selfie check? Hopefully, the casino will provide an update soon, and I will be here for you.
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