1 år siden
Hvis du vil diskutere noget i relation til Planet 7 Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Planet 7 Casino – generel debat
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9 måneder siden
I signed up and played at Planet 7. I won but it said I needed to deposit $10 in bitcoin to verify. So I did and it verified. Said the payout was sent but this was yesterday. Are payouts in bitcoin instant or how long does it take? I tried calling customer service but says it's not a working number and hangs up on me...
9 måneder siden
Update, I am not receiving a payout. First they said I had multiple accounts which is not true. Then they said it I am not receiving a payout because I played more than one free chip which is also untrue. One word for planet 7. SCAM!
9 måneder siden
Hello, that sounds awkward.
Forgive me for asking such a question, but are you sure none of your relatives or other people possibly living in the same household have not ever played in the same casino, perhaps?
You know, it happens a lot. So, I want to be straight.
Well, do not hesitate to get familiar with our free-of-charge complaint process:
https://casino.guru/complaint-resolution-instructions
Because I believe the casino should have strong proof to clearly show you did create a second account and gained an unfair advantage first.
To submit the complaint, use this link:
https://casino.guru/complaints/create
How do you feel about that?
8 måneder siden
Hello,
Who will explain it to me? LOL.
8 måneder siden
Hi, I'm afraid this can be explained only by the casino's tech support department. It seems to be a bug related to their database. I suppose the email you see on the screen is yours?
5 måneder siden
I have made a deposit on Planet 7 Casino on the 27 Nov 2023, i am still waiting for verification so that my withdrawal can be processed, has anyone else gone through the same experience?
5 måneder siden
Hi, I see you need to go through account verification. I would like to say that we give casinos 14 days to resolve this process. However, have you been in contact with the casino, or how are your documents?
Let me know.
5 måneder siden
Good day Jaro,
Okay, i will hang on for the remainder of the time to give the casino the time that they require for verification, if they have not responded then i will come back to the forum and reply to this conversation.
1
5 måneder siden
Good day to you too.
I imagine such waiting is not a very pleasant part of the process, so if you come across anything worth saying or are just in the mood, come here and tell. Feel free to let us know how you're faring along the way.
Sometimes, sharing helps ✨
In any case, we're here.
1
4 måneder siden
Good day Radka,
Well, today is day 14, I still have not received any feedback or communication from the Casino Planet 7. What do you propose?
Regards
Stephen Fynn
0849459807
4 måneder siden
Hey, if you haven't got any feedback from the casino and you haven't learned anything new about your situation, I recommend you to file a complaint on this link.
Our team will try to help you and see where you get. Are you in?
1
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