2 år siden
Hvis du vil diskutere noget i relation til Richy Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Richy Casino – generel debat
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2 år siden
Hvorfor annoncerer du lukkede svindelkasinoer? Jeg lavede en indbetaling, vil ikke, sætter en udbetaling, den er ikke indstillet, support stopper med at svare efter spørgsmålet om udbetaling
Hvorfor annoncerer du lukkede svindelkasinoer? Jeg lavede en indbetaling, vandt, satte en udbetaling, den er ikke indstillet, support stopper med at svare efter spørgsmålet om udbetaling
Automatisk oversættelse:
2 år siden
Allow me to clarify that we do not advertise bad or closed casinos,
we keep such casinos on our list to warn players instead. Do you think that grave mark saying "zombie" casino is advertising? Well, it's quite the opposite.:
That's also why we provide "better casinos for you" If you visit our list first, you could see a bad reputation and the zombie mark.
If you need help, you can submit a complaint and we will do our best to solve your issue.
Update: casino rating has increased to 5,9 🙂
Redigeret af forfatter 2 år siden
1 år siden
Jeg er nysgerrig; Jeg har bemærket, at platformen har et stempel, der viser dens Curaçao-licens. Hvordan er du så sikker på, at den nævnte licens er falsk?
Automatisk oversættelse:
1 år siden
Yes, the stamp is there, but the license is not ok. Each time we review a casino we check the license via the official channel - the licensing authority, sadly we found out that the casino pretends to fall under this licensing authority.
The last check was done on the 30th of September, so if you find a more recent update, do not hesitate to contact us:
The contact form can be found under each casino review.
1 år siden
Hej, jeg kan ikke hæve mine penge, fordi jeg ikke har oprettet min e-mail... Hvordan gør jeg det hjælper
Automatisk oversættelse:
1 år siden
Hello,
this sound rather weird to me. Does it mean that you manage to register without confirming your email address?
Can you access your account? I guess that you need help from casino support, but sadly, the support icon is not clickable, so it seems that you should use their social media profiles instead:
Allow me to say, that the casino currently has a bad reputation and pretends to be licensed while it is not according to our review. You should avoid such sites in the future.
Let me know how it goes, please. If you manage to solve this problem, consider finding yourself a more reliable casino.
1 år siden
Dear user,
As per careful examination of your case, we found out that your issue had been fixed within 24 hours since you contacted our support. We helped you with the email issue, and you were able to withdraw your funds.
Anyway, we deeply apologize for the complicated process, our technical team has already made some alterations to avoid such delays in the future. Thank you for understanding.
1
1 år siden
Dear user,
We have clarified this situation. The license was marked as fake due to misprint in the certificate.
The information here and on the website will be updated soon.
1 år siden
Hello there,
thank you for the update.
1 år siden
For 15 dage siden lavede jeg en indbetaling i dette casino, og den dag i dag er jeg ikke blevet krediteret, jeg har ingen anden mulighed end at fortælle dem, at dette casino er et fupnummer.
Automatisk oversættelse:
1 år siden
That is unfortunate.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you, all you need to do is submit the complaint.
Are you in?
Click/tap this link to make it happen, please.
1 år siden
Dear customer,
We have checked your case. Indeed, there was a delay in crediting due to the technical issues with the payment method you used. We deeply apologize for this. However, it was later credited (on March 9). After that, you played our games, unfortunately, lost your funds and therefore no withdrawal was possible. In case you decide to make another deposit, please use the promo code active200 to receive 200% bonus. We wish you better luck next time!
5 måneder siden
Hej, jeg vil vende tilbage til en klage, jeg havde over hævningen af penge hos Richy Casino. Jeg har en saldo på 78.900 pesos, og jeg kan ikke indsamle. 
Automatisk oversættelse:
4 måneder siden
Hello. As our complaint team has explained in your complaint over here, 👈 they had to close it only because you have stopped responding and you can reopen it at any time. You just need to get in touch with them, because unfortunately, we cannot do that for you.
May I ask what the reason is that you would like to reopen it? Have you got some updates, by any chance?
4 måneder siden
Hej, tak fordi du hjalp mig, det der skete sidste gang var at serveren ikke lod mig komme ind på din side for at svare så snart den lod mig gøre det i går
og sandheden er, jeg er meget interesseret i din hjælp, fordi siden giver mig kode og udfører tilbagetrækningen, men den er ikke effektiv
Automatisk oversættelse:
4 måneder siden
You will undoubtedly find related emails from our Complaint Team, specifically Veronika, if you check your inbox. Please respond to one of these emails to tell her that you would like to reopen your complaint.
Do you think you can manage to do so? Let us know if you struggle.
4 måneder siden
Hej, hvis jeg har problemer, finder jeg chatten med Veronika, men jeg har ingen steder at genåbne sagen.
Automatisk oversættelse:
4 måneder siden
Yes, you won't find that option anywhere in the complaint, that's why it was recommended that you write to Veronika on her email and she will reopen it for you. So that's probably the best you can do. Let me know if anything goes wrong. 🙂
