Robybet Casino – generel debat

Hvis du vil diskutere noget i relation til Robybet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Godmorgen

Jeg har et problem med robybet-siden

Jeg lukkede min spilkonto den 3. januar

Jeg blev kontaktet, at det gik godt og blev videregivet til den relevante afdeling

nu den 26 02 har jeg stadig ikke modtaget saldoen

Jeg sendte også flere e-mails til AAMS, men intet svar.

hvad kan jeg gøre ?

Er dette nogensinde sket for nogen?

Could you please help us better understand the issue here?

So you have closed your account there. Is it closed, or can you still log in?

If I understood correctly, you still have some remaining balance left in your account. Right?

Have you requested to withdraw the money, and when exactly, please?

We'll wait for your reply so we can help you out with all this.

Jeg bad om at lukke min konto den 01/05/25, og jeg fik at vide, at det lykkedes, og jeg ville blive kontaktet igen

men de gjorde det ikke

Jeg kan logge ind på kontoen og se saldoen

men lad være med at satse eller lukke den, fordi den siger, at kontoen ikke er aktiveret

Hello,

At least you can't bet the balance, but I understand your concern. If I understand you well, you aim to withdraw the balance and leave the casino for good, is that so?

May I know how specifically the casino confirmed the account closure back then? Are you sure you checked all spam folders, promotions folders, and simply all incoming emails? It sounds stupid, but such an email may end up in the trash very easily.

I expect you to send additional emails since it has been quite some time. Any response?

Did anyone suggest a temporary solution? Is something like that mentioned in the terms?

Jeg sendte tonsvis af e-mails. Men nu svarer ingen længere.. og jeg brugte ikke casinoet. Kun væddemål

robybet væddemål

Jeg har en høj saldo, og de ønsker ikke at refundere den til mig

hvad kan man gøre?

Jeg skrev også til AAMS, men ingen svarede nogensinde

hvis du vil, kan jeg videresende alle de e-mails, jeg har sendt med anmodning om kontolukning

That is really bad that no one answers, for sure.

If there is a balance you would like to withdraw, our team could try and help you out.

Hopefully the casino will be more responsive to us.

You just need to file a complaint and explain the situation well. Please follow this link where you can do so.

Surely let us know how you go, please.

dette link åbner ikke. kan du sende en anden eller sende mig den mail, hvor jeg kan skrive?

kan du sende mig linket igen? den åbner ikke. eller en e-mail, hvor man kan skrive

I'm sorry to hear the link does not work, but it is currently the only way to submit the complaint. Can you kindly describe the issue a bit more concretely? A screenshot or video would be great.

In any case, if you ever face a technical issue, please use a different browser or even device. In most cases, hidden caches or temporary files stored in your current internet browser are to blame. 🙁

https://casinoguru-it.com/reclami/invia 👈

Try that, please.