Scarawins Casino – generel debat

Hvis du vil diskutere noget i relation til Scarawins Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Har dette casino nogensinde betalt nogen? Jeg har lige vundet €5000 og kan kun hæve €1000 ad gangen, de har ikke besvaret mit spørgsmål i chat eller e-mail,

Min konto er blevet bekræftet, men min udbetaling er i bero.?

Greetings, according to what I've seen we don't have much from players. There are two complaints that were solved last summer, so I don't know if it can be considered relevant today. Is this your first withdrawal? 

It's definitely good that you're already verified, but on the other hand it's a bit sad if the casino doesn't answer your questions at all. 

So if there are problems and the casino doesn't pay you and doesn't communicate with you, we will try to help you.

So please keep me posted on how things are going.

De svarer stadig ikke på mine e-mails, i chatten svarede de, at dine penge er sikre og vil blive behandlet snart, jeg tror snart betyder 1-5 timer ikke 2 dage, hvilket er hvad jeg har ventet på min første udbetaling.

If you wait just a few more days, I don't think it's such a disaster. We give casinos 14 days to pay the player and also to resolve the verification. Without it, you won't be able to get the money out. 

So I guess you'll have to be diligent in following up on the complaint as well.

Den første hævning er nu betalt.

Jeg har lige foretaget endnu en hævning på €1000, og jeg venter på, at den bliver godkendt.

Well, after all! It makes me happy to see that you have already received some money. I firmly believe that another one will come soon. 

Could you get back to me afterwards and let me know if everything went well? 🙂

Jeg fik endelig mine penge.

Jaro was right, it seems. Glad you have the money! After your recent experiences, do you perhaps have any advice for players who come play to this casinos after you?

Hvis du forventer hurtige udbetalinger, anbefaler jeg andre casinoer.

KYC-processen tager lang tid.

Udbetalingsgrænsen er kun €1.000 ad gangen / €7.000 pr. måned.

I think that would be enough for many players to decide whether to play here or not. So I hope that wherever else you play it will be easier for you, either in the withdrawals or in the KYC.🙂

Tak Jaro, du gør et godt og godt stykke arbejde.

Thank you very much we appreciate such words. 

If something comes up in the future at any casino, feel free to write.😉