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Scibet Casino – generel debat

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1 år siden
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1 år siden
Hvis du vil diskutere noget i relation til Scibet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
1 år siden
fidkgb

Har nogen modtaget gevinster fra Scibet casino relativt hurtigt?

Hvor lang tid tog det, før pengene var på din konto?


Minimumshævningsgrænsen i banken er 100e.

Redigeret
Automatisk oversættelse:
painajainen1
1 år siden
gbdk

Have you requested a withdrawal, perhaps? How long do you wait for now?

painajainen1
1 år siden
gbdk

Hello, according to what I have seen, we don't have much to the casino, so obviously it would require more experience of the players. 

However, how is it with you, how long have you been waiting? Do you withdraw using bank trasnfer?

1 år siden
fidkgb

Jeg begyndte at spille den 7.1, og samme dag anmodede jeg om en tilbagetrækning. De blev ved med at bede om et nyt dokument for at bekræfte min identitet, og jeg svarede ved at give dem et nyt identitetsbekræftelsesdokument.

Efter at have sendt mange forskellige dokumenter, blev kontoen endelig verificeret, og der blev givet en undskyldning for ulejligheden.


Når jeg sender et dokument dertil, kommer det inden for et par timer, ellers er der slet ikke noget svar.

Nu venter jeg på at høre tilbage fra mit spørgsmål, hvor længe skal jeg vente på pengene?

Jeg tvivler stærkt på, at der kommer et svar, og jeg bliver nødt til at vente på pengene til en fjern fremtid.

Alternativet er selvfølgelig, at de finder på noget, hvorfor de ikke kan betales.


Jeg venter bare her ............... der er allerede gået et par gode dage

Automatisk oversættelse:
painajainen1
1 år siden
gbdk

Well, if the verification is done now, hopefully soon you will receive the money. Surely keep us informed about it, so also others have an idea about how this casino works.

If you feel, though, that you need our help, please let us know. We'll be here.

1 år siden
fidkgb

Okay.

Jeg sendte dem en forespørgsel om, hvor længe jeg skulle vente på at modtage mine spillegevinster på min bankkonto.

Svaret var en lang litani af, hvor lang tid det ville tage for pengene at nå mig, og de meddelte, at de nu havde betalt dem.

Jeg skulle ikke vente længe på pengene, de stod på min konto næsten med det samme, og ikke efter en forsinkelse på flere dage.

Jeg var dog så skuffet over hændelsen, at jeg ikke ville tage dertil igen for at spille, selvom det var det sidste sted i verden at spille.


Tak for din støtte og opmuntring.

Automatisk oversættelse:
painajainen1
1 år siden
gbdk

Well, I'm glad that you got the money.

Now, if you wish, you can move somewhere better for you. Right?

1 år siden
fidkgb

Ja, selvfølgelig.

Der er tonsvis af dem online, og nye dukker op som svampe.

Jeg tror, ​​der er nogle gode steder at spille der.

Automatisk oversættelse:
painajainen1
1 år siden
gbdk

I'm glad that you feel this way.

I hope our reviews will help you in finding some good ones.

9 måneder siden
gbdk

The withdrawal time is insane - I have a €25,000 balance, and they take 7 days just to approve each withdrawal before I can even request the next one. That means it’ll take 25 weeks for me to receive all my winnings. They refuse to speed it up. Is there anything I can do about this?

axed
9 måneder siden
gbdk

Hi, while I understand that players don't really want to wait that long to withdraw, as long as they act according to what is written in the Terms, it's okay. Do they respect the limit they have or is there a problem? I mean if you can always withdraw a certain amount and you always get it. How many withdrawals have been made? 

If the casino doesn't want to increase the limit or speed up the whole process and everything is as I said according to the terms, there is not much to do. You'll just have to be patient.

But feel free to describe it to me.

Jaro
9 måneder siden
gbdk

I have emailed support multiple times, and they state that withdrawals usually take up to 3 business days. However, due to increased workflow - which has been ongoing throughout the entire time I’ve been withdrawing - my withdrawals consistently take 5 business days to process. This effectively limits me to withdrawing €1,000 per week, or €4,000 per month, even though the stated monthly withdrawal limit is €7,000.

I currently have a balance of €25,000, which means it would take 25 weeks to withdraw the full amount at the current pace. If the €7,000 monthly limit were actually achievable, it would take only 14 weeks.

Because each withdrawal takes 5 business days (or 7 calendar days), I am unable to reach the full €7,000 monthly limit. I have asked if the processing time could be sped up so I can take full advantage of the monthly limit, but I haven’t received a response yet - only the following message:

"We would like to inform you that even though usually similar cases take up to 3 working days, you might experience some delays due to increased workflow at the current point."

axed
9 måneder siden
gbdk

Hmm, I am thinking whether in such a case it would be appropriate to file a complaint with us but I am not sure. The fact that they can't keep up is not your problem and if you have a limit of 7k then you should be able to get 7k out in that month.

But if the casino can't make that kind of delay and it takes a bit longer, then there's probably not much you can do. 

For example, don't they have a crypto option to withdraw money? That might be faster.

7 måneder siden
fidkgb

Moro,


Jeg tænkte, at jeg ville skrive om dette casino her, selvom det sandsynligvis ikke vil være til nogen hjælp.


Sidste november spillede jeg på den side og kunne hæve penge efter KYC-verifikation, hvilket gik glat. Men efter 3 dages venten modtog jeg en besked om, at hævningen var blevet annulleret, og pengene var blevet trukket tilbage på grund af brug af en VPN. file

Det mærkelige ved denne historie er dog, at det ikke har været muligt at bruge en VPN, fordi jeg ikke har et sådant program, ikke engang på min computer eller i min browser. Jeg har prøvet mange gange at få svar via e-mail, men jeg fik altid det samme svar. file , så jeg indgav en klage til MGA om sagen. Derfra fik jeg en afgørelse om, at operatøren havde ret, og at der var sket en overtrædelse. Jeg fik stadig ikke lov til at se deres beviser, som de havde imod mig. Nå, men så prøvede jeg at få logsessionsdataene fra dem, så jeg selv kunne se IP-adresserne osv., så først postede de disse fra efter overtrædelsen, og så kom den mest latterlige besked af alle om, at de tilfældigvis ikke var blevet gemt, fordi den pågældende funktion ikke var blevet opfundet endnu 😀 file

Endelig fik jeg de manglende oplysninger, og så spurgte jeg, hvad overtrædelsen var, når der kun var to synlige IP-adresser, min hjemmecomputers adresse og min telefon. Svaret var den samme besked som før; de beklager, men afgørelsen er endelig.


Det, der generer mig mest ved hele denne sag, er, at de kan gøre det her mod hvem som helst? Det er trods alt flere hundrede dollars.





Automatisk oversættelse:
kyntis
7 måneder siden
gbdk

So, do I understand correctly that you submitted an official complaint with MGA, and their decision said that you really used a VPN, but you do not have any?

That sounds really weird, to tell you the truth. The licensing authority should really investigate the matter well and not make this kind of mistake.

Even if you filed a complaint here, we wouldn't be able to do much because the decision from MGA rises above ours, you know. 🤷‍♀️

2 dage siden
gbdk

Hi,


Over €1,500 was confiscated from me today, citing the following reasons:



Dear (my name)


We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of €1,530.57 has been removed from your balance due to the breach of the following Terms & Conditions:

 

11.1. The following practices in relation to the Services:

a) abuse of bonuses or other promotions (as defined in paragraph 11.4)

 

b) using unfair external factors or influences (commonly known as cheating)

 

c) taking unfair advantage (as defined in paragraph 11.4);

 

d) opening any Duplicate Accounts; and/or

 

e) undertaking fraudulent practice or criminal activity (as defined in paragraph 11.4), constitute "Prohibited Practices" and are not permitted. We will take all reasonable steps to prevent and detect such practices and to identify the relevant players concerned if they do occur.

 

11.2. You agree that you shall not participate in or be connected with any form of Prohibited Practice in connection with your access to or use of the Services.

11.3. If:

 

a) We have reasonable grounds to believe that you have participated in or have been connected with any form of Prohibited Practice (and the basis of our belief shall include the use by us of any fraud, cheating and collusion detection practices which are used in the gambling and gaming industry at the relevant time); or

 

b) You have placed bets and/or played online games with any other online provider of gambling services and are suspected (as a result of such play) of any Prohibited Practice or otherwise improper activity; or

 

c) We become aware that you have "charged back" or denied any of the purchases or deposits that you made to your account; or

 

d) You become bankrupt or suffer analogous proceedings anywhere in the world,

then, (including in connection with any suspension and/or termination of your account) we shall have the right, in respect of your account to withhold the whole or part of the balance and/or recover from the account the amount of any deposits, pay-outs, bonuses or winnings which have been affected by or are in any way attributable to any of the event(s) outlined in this paragraph.

 

11.4. For the purposes of this paragraph 11:

 

a) A "fraudulent practice" means any fraudulent activity engaged in by you or by any person acting on your behalf or in collusion with you, and shall include, without limitation:

fraudulent charge-backs and rake-back activity;

the use by you or any other person who was participating in the same game as you at any time, of a stolen, cloned or otherwise unauthorized credit or debit card, as a source of funds;

the collusion by you with others in order to gain an unfair advantage (including through bonus schemes or similar incentives offered by us);

any attempt to register false or misleading account information;

any actual or attempted act by you which is reasonably deemed by us to be illegal in any applicable jurisdiction, made in bad faith, or intended to defraud us and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us any damage or harm;

 

b) An "unfair advantage" shall include, without limitation:

the exploitation of a fault, loophole or error in our or any third party's software used by you in connection with the Services (including in respect of any game);

the use of automated players ('bots'), or other 3rd party software or analysis systems; or

the exploitation by you, of an 'Error' as defined in paragraph 18, in any case either to your advantage and/or to the disadvantage of us or other.

 

c) Bonus Abuse includes, but is not limited to:

 

i. breach of terms and conditions of a bonus, free bets or any other promotional offer

 

ii. the opening of multiple accounts to claim multiple bonuses;

 

iii. all bonuses are subject to bonus use limitation based on the bonus engine, and, unless stated otherwise, they shouldn't be used more that 6 times per calendar month; if for any reason a bonus code is used by an individual player over the stated amount, the Company reserves the right to further investigate bonus abusing pattern and deduct bonus winnings plus all 3rd-party charges arising from player's activity (payment fees, providers fees, etc…etc.

 

Lastly, kindly note that your last two deposits of total €150.00 is available on your account. 

 

If you have any questions or require further clarification regarding our terms and policies, please do not hesitate to contact our dedicated support team.

 

 

Kind regards,

Customer Support Team


That text continues for about 3000 characters, so apparently that's all the rules.


I asked him exactly what I broke and where, he just says that the decision is final.


What can I do?

Askon
17 timer siden
gbdk

Hello, let me start with the most important part: You already did a good thing by submitting the complaint. In my opinion, you did not see the casino review right? I'm asking because this casino was given a low safety index thanks to unfair terms used against players and also for withholding players' funds.

https://casino.guru/scibet-casino-review#tab=js-tab-reputation 👈

In my opinion, it sadly fits this situation.

I guess we have to hope for the best.

16 timer siden
gbdk

Thank you for the information Radka.

Unfortunately, I did not see the review or the low safety index before I started playing at Scibet. Had I known about their reputation and unfair terms, I would have avoided the site.


Since the casino has a history of withholding funds, do you recommend that I file an official complaint with the Malta Gaming Authority (MGA) immediately, or should I wait for the outcome of this Casino Guru complaint first?

I appreciate your help in trying to resolve this."

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