Slot Lair Casino – generel debat

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I want my money back This is wrong i not excedded any think i want my money i Win and you take me the money out This not work like that.

Last day i depois 40 euros and the Casino give for i register 40 euros i start play and play not have any notification off excedded the amout i repete not received any notification when was play and i play the amout was 1500 euros and the end This that i start take my money for my bank and the Casino rejected my amout and i say i have too excedded the amout off 5 euros This is not correct If i excedded the amout turn a page with a notification with excedded the amout and This message not show in one game i play i play a Lot off casinos men the bônus not work like that i Win you not can take me the money but i Go fight at the end

Sorry but you say i have excedded the amout and you take me the money

The number i try to register not work no send message because your Casino is a fake

Hi, from what you describe, I have a feeling that when you played with the bonus, the casino accused you of having a bet bigger than €5, which is usually forbidden when you play with a bonus. Did you check the terms and conditions when you decided to play with the bonus? Do you have any game history or do you know roughly how many times you broke it? 

Unfortunately, this is a situation where the casino can take your winnings back because you did not comply with their terms and conditions. Often you won't see it anywhere, but players have to watch this kind of thing. 

So try to clarify it more and answer my questions please. 🙂

Jeg er VIP-kunde på dette casino med en konto åben i et stykke tid, hvor jeg har foretaget tusindvis af indbetalinger og et par udbetalinger. Jeg er aldrig blevet bedt om nogen form for bevis for indbetaling. Det viser sig, at jeg nu har tæt på €3000 at hæve, og de kræver bevis for den sidste indbetaling udstedt af min bank med alle detaljer om transaktionen, inklusive mit navn og mit IBAN. Det viser sig, at min sidste indbetaling var via Mbawy-betalingsmetoden, hvor det er umuligt at få en kvittering med det tilhørende IBAN, og de ved godt, at dette er umuligt at få. Det er en undskyldning for at blokere mine udbetalinger. Jeg har allerede sendt Mbawy-betalingskvitteringen og hævekvitteringen, hvilket de afviser. Jeg kontaktede min bank, hvor jeg forklarede situationen, og fik at vide, at det ikke var muligt at få dette bevis, da det var gennem Mbawy.

De kræver et dokument, der ikke findes, alt sammen for at blokere mine hævninger.

Du kan ikke stole på dette casino.

Tak for din hjælp.

Hello,

this is indeed a very serious matter, and you have done a lot to get it resolved. I assume you also sent the bank response to the casino as well. May I know how the support responded to that?

I would expect a constructive solution, because I see no other way to let you pass the deposit verification.

Perhaps this is a silly question, but are you certain the casino support understood that the bank couldn't issue such confirmation with IBAN included? I mean, in such cases a standard bank account confirmation, including the banking and holder's details + the deposit transaction details on a monthly transaction list or irregular transaction statement, should suffice.

No wonder you not happy about it.

This casino is not very fair, based also on the review and it lacks any license so I guess they have every point not to care much. You may still complain, however.

Would you care to try? It is a free service we provide to players.

https://pt.casino.guru/reclamacoes/submeter 👈

I'll gladly share more details later; I just didn't mean to overwhelm you with all the information right from the start.

HELP. NO MONEY SEND

Hey, could you describe the problem to me? Is it just that you made a withdrawal and are still waiting? Am I correct in seeing that you were paid on the 12th? If so, then you just need to wait, and I believe you will receive the money.

It was rejected..klarna said all good. Bank said all good. And casino rejected it. I am missing 400 euros. And they dont answer

So you don't even know why it was rejected? It was rejected on the 12th and you haven't heard from the casino since? Did you send them an email and try live chat? 

So you don't even know why it was rejected? It was rejected on the 12th and you haven't heard from the casino since? Did you send them an email and try live chat? 

Sure i did. No Response

Sure.

I still have questions. Was the money returned to your gaming account, or did it all disappear? If it was returned, did you request another withdrawal?

Den blev afvist. Pengene er væk. Hverken på kontoen eller i min bank.

Og banken og Klarna, se bevis, bekræfter at betalingen blev foretaget korrekt.

Stadig intet svar fra casinoet.

Klarna send me my money...thanks for ure help

You're welcome, your payment provider sorted it out for you. Did they tell you anything about it, I mean Klarna? Did you file a complaint there that you didn't receive the money in your casino account? 🙂

Ja, det gjorde jeg. Nu har de refunderet mig beløbet.

Cool so it ended up quite good. 🙂

Be careful next time and look for the information more when you want to play in a casino.

Good luck. ☘️

Tak for det. Og det er også dejligt at få svar. Casinoet har ikke svaret mig endnu.

Some casinos are apparently weaker in communication. That's why you need to find one where players feel comfortable, where the safety index is relatively high, and problems are solved. I know that it's sometimes difficult for a casino to meet all of a player's needs, but I believe that by minimizing the negative aspects, you will ultimately achieve your goal and find one that is worth it. 

Have a nice day.🙂