Hej, selv en uge er ret normalt for den første verifikation i kasinoet.
Der er ikke noget konkret svar, er jeg bange for.
Forestil dig bare, at de nu også skal foretage verifikation for andre spillere på samme tid + tjekke betalings-/udbetalingsmetoder for at kunne fortsætte med betalinger - hvilket udføres af en anden afdeling. Det er noget af et "bureaukrati".
Hvis de lukker din konto, så vær ikke bange - det er også ret almindeligt.
I øjeblikket er der kun én åben klage (i alt) mod dette casino. Se selv her .
Husk, at i denne spillers tilfælde sagde kasinoet, at han havde registreret flere konti, selvom det oprindelige problem var blevet defineret som "Spillerens verifikation sidder fast" Så det er ikke relateret til selve KYC nu.
Hello, even a week is pretty normal for the first verification in the casino.
There is no concrete answer, I'm afraid.
Just imagine that now they have to do verification for other players at the same time as well + check payment/withdrawal methods in order to proceed with payments - which is done by a different department. It's quite a "bureaucracy".
If they close your account, please do not be afraid - it's pretty common as well.
At the moment, there is just one open complaint (in total) against this casino. See for yourself here.
Keep in mind that in this player's case, the casino stated he registered multiple accounts, even though the initial problem had been defined as "The player's verification is stuck" So it's not related to the KYC itself now.
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