Rotten casino, uden hjerte og uden respekt, casino uden tillid, der er gået 11 dage uden at betale mig, og de fortæller mig, at jeg skal vente og vente, lad være med at indbetale på denne platform, du vil miste dine penge.
De betalte mig ikke, og de fortæller mig bare, at jeg skal vente, ikke falde for denne fidus
Hello.
We allow casinos 14 full days to check it all up, let me know how you're faring, and when the casino fails to pay by the 14th day come back and let me know. the rest will be handled via the complaint, I'd say.
Men der er gået mere end 14 dage, disse 11 dage er bare betaling af en regning hver dag, det er 20 dage siden, de ikke har betalt mig, og de har ikke gjort noget som helst.
I'm sorry you have such an experience :( which casinos do you recommend?
Betano er den bedste bookmaker
Men der er gået mere end 14 dage, disse 11 dage er bare betaling af en regning hver dag, det er 20 dage siden, de ikke har betalt mig, og de har ikke gjort noget som helst.
I see now, then the complaint was the right choice, and I hope we'll help you. 🤞
I checked the complaint briefly - it seems the problem can also be on the payment provider's side... Well, I hope it's not.
Nej, intet med betalingsudbyderen at gøre, det er løgn af dem, dette casino stjæler fra alle, den der taler godt får noget at tie stille og gøre andre mennesker trætte
I'm just saying that people across the globe are experiencing such issues, and even some bigger groups are affected.
I think it's good that you submitted the complaint let's see what the casino says eventually.
De vil ikke betale kasinoet er råddent, jeg indgav klagen, lad os se om de reagerer!
Keep us updated bout the progress, sadly there is nothing more to do at this moment, it seems. 😕🙏
Hi Team,
I have made the payment on 5th September of 5800 INR via google pay option but still my payment has not added yet to my slottica wallet or even returned back to my bank account.
I am surprised with this poor service by customer service department of slottica and even the payments team who is actually denying that i did not make the payment to their service provider. Also, they are telling me that i made the payment to someone else.
They demanded for my banking statement and that is very strange that i have sent my all the banking statement to the payments team still my request has closed by saying that i made the payment to someone else.
Please note : Please check my previous two deposits as the service provider name is same ( Mr. Vaddiparthi Satish Kumar).
Also please check the upi mumber (309022468015), which is same in all the 3 transactions.
3000,1000 INR transaction has successfully done via phonepe but my 5800 INR transaction has not crdited yet which was done via google pay and that service provider is doing fraud with me and with slottica stating that they did not recieve my payment yet.
PFA, (My banking statement and the screenshots of my payment).
I am begging team please help me to get my 5800 INR back asap as this is a mental harrasment for me now.
I am literally disappointed now.
Hey, I'm sorry you ran into a problem.
As far as your money has not been credited to your casino account, you will probably have to contact the payment provider or bank, because the casino can't do anything in this case.
Also, I can see from your screenshots that you sent the money to one account, so it seems strange to me if the casino says that you sent the funds somewhere else.
However, I noticed that you've already managed to file a complaint, so I hope that everything will be resolved.
For now, we will just have to wait and see how the bank or payment provider responds and when you have new information, be sure to let us know. I hope everything gets sorted out and you get your money back.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
