1 år siden
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Hello again; kindly also send an email to the data team. Thank you very much.
Since the casino already has a negative reputation, this serves as a helpful reminder to players.

Hello, do you also know why the casino confiscated the winnings, please? That's a very important part of the situation, I guess.
Is it related to this complaint closed as unresolved?
"The player from Greece reported that the casino had confiscated his winnings, preventing any withdrawal. The complaint was reviewed, and it was found that the player had played a restricted game, Sugar Rush, while using a bonus, which led to the confiscation of €5,000. Although the casino credited back the player's deposit as a gesture of goodwill, the player expressed dissatisfaction, arguing that other casinos provided clearer warnings about restricted games. The Complaints Team concluded that while they understood the player's concerns, the casino maintained its position, resulting in the complaint being closed as unresolved. The player was advised to consider filing a complaint with the Anjouan Gaming Authority for further assistance."
I'm sorry it ended like this. 🙁 Did you send the complaint to Anjouan, please? Such a large sum is, in my opinion, worth another push!
Use this link, please, where you can find more information about how to file a complaint with AOFA.
Hopefully it helps, even though I'm not sure you will be successful with such a casino.
Ofcourse you aren’t. You dismissed my complaint about slottio and privecasino (same sites just different names) with reasoning that the casino can accept players from restricted countries as long they payout winnings, but the complaints on this site about them clearly shows they don’t and block your account if you won, but from a restricted country. When will you guys see this. I deserve my money back aswell all other people because these two sites simply make money by misleading their customers. how would i know they don’t accept dutch players when their site looks like this. Preying on victims.
They also know exactly what they are doing and this is their whole business plan. In curacao they have been declared bankrupt under non videri bv, as they never ever paid out winnings to their customers, they simply dissolved the company and went further on a different name. Escaping the legal consequences
Honestly, this casino already has the lowest possible rating here. There’s literally no way for us to rate it any worse. That should say enough about what we think of it.
May I know what we are talking about here? Even is we accept the compaint to score could not get lower,...

But when it comes to individual complaints, we still need to base our conclusions on facts. In your case, there’s no actual evidence of unpaid winnings. the issue you raised was mainly about licensing and what happened to other players, as we can see here. And that’s the crucial difference: we can’t rule in your favor based on assumptions, only on what can be clearly shown in your own case.
Perhaps we both share the same different optic, but the more you say—also in the other thread—the more I believe we are in the same boat here.
An example is the Slottio: Casino with a Safety Index "E" and red color, is definitely not worth any advocacy or honeyed words; it is an unsafe site, hence no one should play there. In my opinion, you are saying the same.
Correct me if I'm wrong. We can talk about it.
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.

