Soft2bet er Lacias Panama

Jeg arbejdede for Lacias, et selskab i Soft2Bet-gruppen, hvor jeg ydede kundeservice og operationel support til flere internationale sportsvæddemåls- og online casino-brands. Afhængigt af brandet håndterede vi forespørgsler vedrørende indbetalinger, udbetalinger, kontoverifikation (KYC), kampagner, bonusser, sportsvæddemål, live casino, ansvarligt spil og teknisk support.

Blandt de brands, jeg støttede, var Rabona, Betinia, CampoBet, ToonieBet, Don.rElaBet, Winota, Lodur og Swiper, blandt hundredvis af andre. Mit job involverede at hjælpe kunder via chat og e-mail, eskalere komplekse sager til de relevante afdelinger og sikre overholdelse af interne og lovgivningsmæssige procedurer, der gælder for hvert marked.

I de fleste lande, især Spanien, Chile, Tyskland, Rumænien, Frankrig osv., opererer de uden en reguleret licens og bruger licenser fra Malta og Curaçao.

Lacias, virksomheden hvor de, der betjener dem, arbejder, ligger i Panama i Oceania Business Center.

Hello, I noticed your other posts about operators and I'd like to welcome you and say a few things:

Based on what you describe, you have actually explained why licensing authority has never been a working benchmark for all casinos worldwide. Based on your experiences, I guess you know it always depends on how the casino approaches the players in concrete situations; thus, if you want to bring real additions to this community, kindly try to provide concrete and usable information, or if you as a player have a problem with casinos, kindly submit a complaint.

It's an honor to have your knowledge here, and it would be a shame not to use it for the benefit of this community. The best way is a concrete situation fully described and explained. What do you think?