Godmorgen, jeg registrerede mig på SPIN PALACE CASINO-webstedet (aams)
Under registreringen indtastede jeg forkert udløbsåret for mit identitetskort.
Korrekt år (2032)
Årstal indtastet forkert (2033)
De accepterer ikke min dokumentupload.
Hvordan kan jeg rette dette?
Jeg kontaktede via e-mail, men jeg modtager ingen svar.
Jeg sendte også klager til samme sides e-mailadresse
Tak
Hi, it's a shame that you did just a little mistake, but you're having a big issue now 😕 It's the best option to consult it with the casino support directly, but if they don't reply to you let's say within 5 business days, you may consider submitting a complaint on our website. When did you contact them via the email?
Then we could try contacting them on our own.
Tusinde tak
Heldigvis fik de det rettet
We are always glad to help, and it makes us really happy whenever a player's issue gets solved. Thank you for informing us, and do not hesitate to contact us at any time.
If you wish to describe your experience at this casino, here's the link where you can do so.😉
Are you going to continue to play there now, I wonder?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
