8 måneder siden
Hvis du vil diskutere noget i relation til Spinsino Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Spinsino Casino – generel debat
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8 måneder siden
Hej, jeg har spillet på dette casino og spurgte for et par dage siden, om der er en indbetalingsgrænse? Men tilsyneladende har de ikke en... Jeg har tabt 2000 SEK og sendt det til support, men de har ikke blokeret mig? Med venlig hilsen Sussi89
Automatisk oversættelse:
8 måneder siden
Jeg har sendt dette.
Automatisk oversættelse:
8 måneder siden
i have send this today i hope they answer me soon
8 måneder siden
And i habe chat with them
8 måneder siden
Hey, I'm sorry you lost money at the casino. You sent the first screenshot where you talked about it on live chat that you would like to have a deposit limit. What was the date of that conversation?
I see that after you mentioned gambling addiction where they recommended you to email them, they still haven't written you back?
If you had a problem closing your account we would try to help you, but I doubt the casino solves such problems on weekends so I wouldn't expect them to write you back.
Tell me if you hear back what's new?
8 måneder siden
den 10/7 juli?
Automatisk oversættelse:
8 måneder siden
I almost spend 500€ on this casino sinse then and I have withdraw but deposit again and lost 😭no I get not any answer from them
8 måneder siden
Thank you, but in this case it probably won't be possible to get a refund. Since the casino didn't have a deposit limit and you talked to them for 10 and then about 16 weeks later you wrote that you have a gambling addiction, the casino had no way of knowing. It doesn't really work that way I would say. Probably the most important thing is to mention it to them right away and clearly, preferably through multiple channels.
But if you have a problem with closing your account, we'll try to help you with that situation.
8 måneder siden
Ja, jeg vil gerne have hjælp til at lukke den, fordi de stadig ikke har svaret mig på dette. Med venlig hilsen, Susanna
Automatisk oversættelse:
8 måneder siden
In that case, you can file a complaint with us. I saw that you are dealing with a similar case of account closure at another casino, so you probably already know how it works.🙂
8 måneder siden
Yes I want help with close it
8 måneder siden
Okay, use this link and lodge a complaint please so our tea can start helping. 😀
SvarCiter1
8 måneder siden
I send this to them but still my account open
8 måneder siden
first I send the 13/7 then 16/7 now is 25/7 july
8 måneder siden
Jeg har stadig ikke fået min konto suspenderet, så...
Automatisk oversættelse:
8 måneder siden
May I ask if you replied to all the questions Petronela asked in your complaint?
Only that way will we be able to move forward, you know.
And also please know that it is very important to watch the timer on the complaint. 🙏
3 måneder siden
Good casino
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