Sportium Casino – generel debat

Hvis du vil diskutere noget i relation til Sportium Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

God eftermiddag, hvorfor tager det så lang tid at identificere de krav, der sendes?

Hey, I can't tell you. How long have you been trying to verify? Have you sent the documents and have there been any approved or not? 

Could you tell me a little more about the situation. 

Hvis du allerede har svaret mig, er det det, tak.

Has your case been resolved, should I understand it like that? 

Ja tak

That is great.

How long did you wait at the end, if I may?

4. 3 dage eller deromkring

That's not wrong at all. And do you think you'll continue to play in the casino despite what happened? 🙂

Jeg vil gøre det nogle gange, hvis de overholder alt, de ikke forårsager nogen problemer, jeg vil spille

That's quite reasonable, so when you try again, feel free to tell me if it worked or what other experiences you had.

Good luck. ☘️

Hej, jeg har en klage over den turnering, jeg spillede på Sportium casino, som blev indgivet den 25. februar i år, hvilket viser, at i den turnering, jeg spillede den 19. februar, som bevis, spillede jeg mere end 25 millioner pesos, og de gav mig ikke noget. Jeg vil gerne have dig til at hjælpe mig med dette, så du kan anmelde og uddele prisen. Min e-mail Rapportnummer genereret af Sportium #4919, som de fortæller mig, var 24 til 72 timer til at give et svar, som allerede er sket, og der er intet svar overhovedet. Jeg håber på et hurtigt svar, tak.

Greetings, I must have misunderstood a bit what seems to be the problem. Have you been to some kind of a place that's safe or not? What were the conditions of the tournament and who is actually the winner? Could you tell me more about that please? 

De har ikke givet mig en løsning

I see, and thank you for coming back. Still, can you help us understand the issue, please?

Let me remind you of the weakest spots:

What were the conditions of the tournament and who is actually the winner? Could you tell me more about that please? 

As far as I can conclude, it seems you have not been awarded the prize. Can you perhaps prove you ended in a winning position? I'd say that would be a good start.

Siden den 19. februar har jeg spillet Book of Fallen med mere end 25 millioner pesos, og turneringen sluttede den 5. marts. Efter det fortalte de mig, at jeg skulle vente 72 timer på et svar og ingenting. De 72 timer gik. Jeg kontaktede Sportimuns chatrådgiver og informerede mig om det samme og spurgte om min stilling og min præmie. Den 25. fremsatte de et krav om at sende til udbyderen med anmodning om bekræftelse og om præmien som vist på billederne.

Her sender jeg alle billederne af stillingshistorikken og at jeg indtil videre ikke har modtaget en præmie

Og jeg har dem alle, men de har ikke givet mig prisen.

Hello, thank you for the explanation, but from what i saw,I fear you have to wait.

Since not all tournaments are started by casinos, I believe that if the game provider is in charge of giving out prizes, for instance, that might be a valid justification for this kind of collaboration.

Does the deadline for prize distribution appear anywhere in the tournament terms?

Datoen slutter nu den 4. juni i år.

I see, so if I'm not mistaken, according to actual terms, the casino still has plenty of time to take care of distributing the win, or am I getting it completely wrong, please?

To be honest, it is quite an excessive deadline.