1 år siden
She's perfect. We both hope that things will move in the right direction and that the casino's investigation will turn out in your favour.
Fingers crossed 🤞😊
2
1 år siden
Thank you Jaro!
you guys are the best at what you do!
I really appreciate your dedication tu us! (The players).
thanks for your support!
D.
1 år siden
Now, I'm actually a bit disappointed 🙁.
I was hoping for a final verdict. BUT, let's be fair the injury was completely outside my expectations and it is a serious issue.
Shall we wait a bit longer? 😂
Have an awesome one!✨
1 år siden
We are trying to help as best we can. I hope you will find a little patience and everything will be all right in the end. 😊
2
1 år siden
Hahaaaa!!
you’re funny Radka!
I’m actually a retired doctor, and now I’m the "patient"!!!
They seem to have "all of he time in the world"well, I have the time of the universe… let’s see who runs out of time first! Lol…
as long as we are alive and well of course !
cheers!
D.
1
1 år siden
I'm funny, am I? Barely keeping up with you 😀💚.
I believe I already said that, as you can see, I can't help myself but, I'm constantly amazed by the level of patience you keep showing us. I mean it! 😎🙌
So, hell yeah! All the time of the Universe since everything has to reach its end eventually 🙂
1
1 år siden
Hi Radka!
you have no idea how much easier you had made this long wait for me, I adore you!!! Hehe!,
however…
I hardly doubt they are going to pay me, I believe I had mention what they told me by phone right? Didn’t I? The representative called me a while ago and tried to make a very insulting deal with me he offered $200 bucks in exchange of my silence!! He literally said "if you don’t take this money is not going to be a deal anymore later and you can’t make it public or definitively there is no deal at all" buuut, I’m not stupid and I will never get bribed for silence, I’m pretty sure at least they will get the lesson that they should get things straight and that "people" are not stupid as they think they are… neither afraid of no one…
definitely I’m not all of the above, Lol…
I’ll say: never give up, before putting a fight people!!
cheers!
D
1
1 år siden
Ohhh it couldn’t be more amazing if it happens to end well but I’m not to optimistic I prefer to have a good surprise if they en up paying rather than have great expectations and be strongly disappointed at the end…
i never doubt your power to help and I appreciate all the hard work you had put into it but this guys are really bad… I’m telling you I’ll be very surprised if they give up this one…
still I keep my fingers crossed tho…
1 år siden
Happy Monday! ✨😉
I recall you mentioned the "special/final deal" you were offered in the past because I promptly informed the complaint handler. I was furious someone was trying to buy your silence while no adjustment or safety measures seemed not to be considered, so technically - "Yeah, we made a sort of mistake yet take those few bucks and do not ask further, since for now, we do not care about other players,..."
No way!
I can assure you that even a leader of the Complain Team has spoken to the management many times making our points pretty clear, and suggested fair solutions not just for you, but also ways to prevent this from happening again to anyone else.
I think this is probably the reason why I still believe in a happy ending! 🤞🤞🤞
I'm waiting almost impatiently, for now, have an awesome day! 🙌
Redigeret af forfatter 1 år siden
1
1 år siden
I absolutely understand your point of view. But I think hope dies last, so I always try to think positive. Although on the other hand, I know that in my case it doesn't involve money.
But I still think that there is no need to be negative and hope that everything will turn out well, even if it drags on.
Additionally, I appreciate that you're acting quite calm and just because of the positive energy you're radiating, I hope that everything will work out in your favour.
Fingers crossed too.
3
1 år siden
Oh Radka!
what is life without friends?… you guys just made my day again, I’ll. Try to stay positive and I’ll put my head up again for you…
luv ya guys!
D.
1
1 år siden
With a positive attitude everything goes easier, even though I know that you can't have it forever. But sometimes it's best to keep it, and I guess you attract the good things to yourself afterwards.
Good luck 😊
1 år siden
Dont do it.Its what I did. Been waiting since 10/09
1 år siden
So if I understand it correctly, you won some money, but in order to withdraw them successfully, you had to make a deposit and now you're waiting for it to be processed?
2
1 år siden
Yes Sir. That is correct. Verbatim.
Its been a minute but I believe it was a coupon I cashed out on however that is here nor there because they accepted the withdraw after I had to make the required $25 minimum deposit, which I did immediately. Id like to mention, to be fair on the 16th they finally answered my email(s) after 7 days of no response and gave me the typical "its still in the process" crap...so...maybe I still get it. But the reviews (not just here) say otherwise. I have already chalked this one (and 4 others) up as a loss
1 år siden
You know what? According to our complaint section, many players were paid in the past, the withdrawal "speed" (I'm sorry I had to say that 😀) was however incredibly low! Scaled from 3 weeks to 3 months.
I know the saying, Hope is the worst of drugs, ...but in this case, well, one player said:
"Buddy you now have to wait... Give it 2 months at least"
or
"I submitted the withdrawal on the 10th of September it was approved on the 22nd of September and now they are saying that there is a delay but the company that processes payment but they repeated the same thing over and over saying it takes 7 to 10 business days."
I just wanted to cheer you up a bit.🙂
1
1 år siden
This one...I intend to just "wait it out". See what happens. Stopped contacting them but not gonna deplete my coins like I did the other 3. If it comes , when it comes, Ill likely have forgotten about it and it will wind up being a nice surprise. Like finding a crisp $20 bill in my jeans pocket. 🙂
1
