Supernova Casino – generel debat

Hvis du vil diskutere noget i relation til Supernova Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg vil gerne have hjælp til, hvordan jeg validerer mine dokumenter hos supernovacassino, så jeg kan hæve mine gevinster, men jeg ved ikke, hvordan jeg skal udfylde felterne på betalingsbekræftelsesformularen.

nogen låne mig for at prøve lykken tak..

Hi, have you tried to contact their customer support regarding this? Maybe you could take a screenshot of the form and highlight the fields you have trouble with so they could help you.

Jeg vil forsøge.

Jeg vil gerne vide, om nogen, der bor i Brasilien, allerede har formået at trække noget værdi tilbage fra denne platform, kender du nogen, der havde et lignende problem og løste det?

I checked the complaints we have against the casino and I found some related to delayed withdrawals, but I haven't found any complaint related to the form you've mentioned above. Let us know if you manage to solve it out.

Hello,

kindly let us know whether you got some help from the casino's side, we may try to help instead if needed.

Jeg forsøger at bekræfte min konto for at kunne hæve, men der er en betalingsformular, som jeg ikke ved hvordan jeg skal udfylde alle felterne.. Jeg ville vælge at hæve via BTC, men det er obligatorisk at sende formularen til at bekræfte og frigive tilbagetrækninger.. Og jeg får ikke.

I'd say that the support should advise you how to proceed with the withdrawal, so have you asked them, please?

Feel free to pate some screenshots, we will try to figure something out.

Det lykkedes mig at fuldføre væddemålskontoen, sagen er, at... den beder om numrene på det kort, jeg brugte til at indbetale... og jeg brugte et virtuelt kort fra min bankapp... ikke et fysisk kort. Hvordan kan jeg fortsætte med bekræftelsen?

Hello, I know that this was a problem once before, but if I remember correctly, the player had to solve everything with support. Did you tell them that you have such a card as part of the verification and therefore it is not possible to provide what they need ? I think the casino should recommend or advise you what you should do or at least offer an alternative. Try asking for a solution and come back and tell me what they told you. 

If you don't get anywhere and don't know what to do next, we'll be here to try to help. 

I've sent emails and tryed live chat to find out why I can't dep.it shows 00 where it used to say 20.00 min dep.I cashed out years ago and liked playing here.But no support so I won't be able to

Sorry, I am not sure I understood your post.

You are not able to deposit for some reason? Right?

I found this: support@supernova.im

Will you try it?